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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Celia E.

Great program for CRM

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
We use Salesforce for corporate training sales and it's fantastic. We have it integrated to Gmail and other programs at the college that have really helped automate processes and improve efficiencies.
What do you dislike about the product?
Nothing in particular. We are working on learning more to make it do more for us.
What problems is the product solving and how is that benefiting you?
Tracking activity on corporate accounts and automating some admin tasks


    John H.

The only CRM I recommend

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Its stability, configurability and flexible integrations are unmatched in the industry.
What do you dislike about the product?
Depending on the scope of the project sometimes cost can be an issue, particularly for mid-cap clients looking for pure value plays.
What problems is the product solving and how is that benefiting you?
Increasing sales team efficiency and effectiveness.


    Computer Software

User friendly CRM

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
The ease of using for either a regular user or admin. From an admin aspect I really like the ability to customize as needed.
What do you dislike about the product?
The inability to customize some of the standard fields/reports. Also that some of the simple fixes are still in the idea exchange for years.
What problems is the product solving and how is that benefiting you?
Allows our teams the repository for all sales information and to be able to perform duties all in one system.


    Abdul M.

Easy to use. User centric experience.

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
All customer data combined into one spot
What do you dislike about the product?
Mobile app is not as good as the computer version
What problems is the product solving and how is that benefiting you?
Tracking sales and employee usage


    Kevin K.

Game changer

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
The ability to keep in touch with our customers at a personal level
What do you dislike about the product?
It can be challenging to make changes when features are added or upgraded.
What problems is the product solving and how is that benefiting you?
It's made it super easy to qualify leads and follow up with new ones that are interested in our services


    Ilona P.

Impactful and secure

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Storage and security of information. Easy access and AI application. Easy to implement and use.
What do you dislike about the product?
Unknown risks and privacy protocols being tested thoroughly
What problems is the product solving and how is that benefiting you?
Managing pipeline and sales enablement. Tracking performance.


    Health, Wellness and Fitness

Sales Cloud is the best!

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud makes it incredibly easy to build custom applications with clicks not code
What do you dislike about the product?
Not really much to note here. It's been a great tool for me and the ease of implementing is stellar
What problems is the product solving and how is that benefiting you?
It's helping my clients manage sales pipelines accurately and effectively. Also helps get rid of the cumbersome manual processes


    Dave M.

It just works

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
It just works. If you do sales you need a system. This is it
What do you dislike about the product?
User adoption is one of the struggles we have as we are always adding and adopting. So keeping users well informed has always been a struggle
What problems is the product solving and how is that benefiting you?
It keeps track of all things that I am doing in my organization


    Leonardo O.

Easy-to-use software and easy to create dashboards for each specific case

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
Easy creation of dashboards and work queues as well as easy understanding and use of email.
What do you dislike about the product?
When you reply to an email you have to attach all the attachments again and it is not automatically left in the emails.
What problems is the product solving and how is that benefiting you?
Easy targeting of high volume emails


    Mike M.

Best in class

  • December 06, 2023
  • Review provided by G2

What do you like best about the product?
I've implemented Salesforce at three companies in the past 20 years. It can be done very quickly in a vanilla fashion, but is also extremely scalable and flexible to integrate with other enterprise apps.
What do you dislike about the product?
It can be more costly than competitors, but is worth the extra expense in most cases.
What problems is the product solving and how is that benefiting you?
Single source of truth for opportunity management