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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Wilson R.

User friendly providing efficient results in timely manner.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The navigation itself is easy to teach. By having some not so tech friendly future users, it helps the making their experience to find the necessary data better.
What do you dislike about the product?
Because of the amount of data that it's being inserted, it comes to a point that the loading speed decreases.
What problems is the product solving and how is that benefiting you?
Group the necessary target audience based on the data that we collect for specific campaigns.


    Hospital & Health Care

Best product!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Scalability and user friendly. Those are the most significant pros of Salesforce Sales Cloud
What do you dislike about the product?
Cost and compexity. It is expensive compared to other products hut offers more
What problems is the product solving and how is that benefiting you?
It solves the inefficiencies that we have intrrnally, specially on sales process


    Shiela Y.

#PALSALESFORCE

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales team will be able to monitor leads/opportunities and follow through on a timely basis
What do you dislike about the product?
None so far. Have yet to explore the product more
What problems is the product solving and how is that benefiting you?
One single source of sales data, improves sales productivity


    Andrea M.

Sales cloud review!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ability to display real-time pipeline data, lead management, easy and modern to teach
What do you dislike about the product?
Reliance on tasks which are historically hard to report on
What problems is the product solving and how is that benefiting you?
New leads generated from a community site to feed sales. Time from submission to sales rep is a big benefit


    Lauren L.

Love Sales Cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has made my life and all my field sellers life so much easier. We appreciate the ease of applying new opportunities, dynamic forms, so much more and opportunity for growth.
What do you dislike about the product?
Need more possibilities for ease of customization and applying role changes. Also more ways to help build flows as it continues to grow. Flows can be utilized in every aspect too
What problems is the product solving and how is that benefiting you?
Ease of tracking ipportunities; leads, meetings, events, cases and feedback


    Dennis L.

Very Helpful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like how much visibility you get over all of the customers data and touch points. It allows sales teams to quickly leverage and reference the information to provide better service when working with customers.
What do you dislike about the product?
I think Salesforce has a lot of information for users and a hard way to cleanly present it. Unless you've been using it for a while, you really have to search for the information that you need.
What problems is the product solving and how is that benefiting you?
It is solving getting all relevant customer data into one place and centralizing how we can communicate with the customer. Any sales team member can answer the phone from a SF lead and know what conversations they've previously been a part of.


    Aamir A.

Salesforce Sales Cloud Review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce helped our commercial team to digitize their daily work, and connecting to customers, built-in tools like chatter, email etc.. is became collaboration within the team more.
What do you dislike about the product?
Integration part and customization little bit complicated and time consuming.
What problems is the product solving and how is that benefiting you?
Digitizing the manual work, creating quotation to customers and getting approval process using approval matrix made data accessible from anywhere and anytime


    Bhumika D.

Salesforce Sales cloud does the job!!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We use Sales cloud for our Sales, Marketing and Customer success business functions primaraliy. We have numerous integrations to and from Sales cloud to other preipheral applications. It does the job of enabling these business functions to operate effeciently.
What do you dislike about the product?
Looking forward to how AI is being leveraged in identifying communication updates for Sales people, imporovements in customizations across all objects and improved integration experience to peripheral applications
What problems is the product solving and how is that benefiting you?
Provides ability to enable Sales teams to effecitevely create opportunities, accounts, contacts for potential customers and compelte the buying journey for each customer.


    Cori T.

Ease of use

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Very intuitive and easy to use. It's accessible to people of varying skillsets
What do you dislike about the product?
The licensing model is confusing. Makes it difficult to know what capabilities are available
What problems is the product solving and how is that benefiting you?
It helps to manage and create insight on our entire sales pipeline


    Shane M.

Managing Director for cross functional business applications

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It powers our opportunity pursuit and account planning process.
What do you dislike about the product?
If we do not manage the instance and the data carefully, it becomes challenging to run our operation. It is also difficult as a professional services org to get full value as normal B2C companies might get.
What problems is the product solving and how is that benefiting you?
Global process and sales analytics data to run our massive global enterprise.