Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Why Sales Cloud ?
What do you like best about the product?
Availability, reliability and flexibility
What do you dislike about the product?
Reports and Dashboards are lacking features to collect data from unrelated objects
What problems is the product solving and how is that benefiting you?
Customer management, Order management
You can trust the process!
What do you like best about the product?
Salesforce Sales Cloud is so easy to use and it's a real plus for sales who can be a bit oldfashion about the way they work.
Salesforce is number 1 and you can see it by how fast users learn!
Salesforce is number 1 and you can see it by how fast users learn!
What do you dislike about the product?
I thing the down side is more about personnalisation for exemple Colors, typo, pop message. Users love when you can put words into an other colors or give the stages of the sales path more meaning.
What problems is the product solving and how is that benefiting you?
Having everything in one place. It's easier to have new members and keep on track the data from the personn who left the company. The leads are not lost into a lot of non sens ones
WHY SALES CLOUD IS BEST!
What do you like best about the product?
Reliability, flexibility, and user experience
What do you dislike about the product?
Reports and dashboard, permission issues
What problems is the product solving and how is that benefiting you?
Customer management, order management
Sales Cloud Unlimited. You Need It.
What do you like best about the product?
Ease of use has been huge for our sales reps that have no Salesforce experience. It's helped us use best practices and simplify the sales process. And trust me we had a complicated one.
What do you dislike about the product?
Honestly no complaints at this point. We are still building but there is no doubt Sales Cloud will provide what we need.
What problems is the product solving and how is that benefiting you?
Having a CRM as we have been working out of spreadsheets, forecasting, pipelines and a single source of truth for the data.
Sales Cloud keeps our sales team moving!
What do you like best about the product?
Our company loves using Salesforce Sales Cloud to manage our opportunities and pipeline and customer interactions. It is easy to use and get started. Entering opportunities and making updates is easy and intuitive. Account management allows our sales team to track and monitor customers.
What do you dislike about the product?
My sales team has not had great experiences using CPQ for Sales Cloud. I do not think it's very straight forward and seems confusing for users. I think user experience improvements can be made specifically for CPQ
What problems is the product solving and how is that benefiting you?
The biggest problem Sales Cloud solves for us is opportunity and pipeline management. It is a great tool for this. It benefits the company to know what deals we have that will close so we can make business decisions accordingly. We also use it to know our customers and their vital information. It is a one stop shop for that.
Works well for me and my team
What do you like best about the product?
The way we connect and integrate all of our data in one place and let the Sales people work.
What do you dislike about the product?
I don't see any issues with the product, I believe it works for our team
What problems is the product solving and how is that benefiting you?
We never had a place to store everything, wirh Sales cloud we do
Sales Cloud Rocks
What do you like best about the product?
Easy to use user friendly and covers all busines aspect of sales lifecycle
What do you dislike about the product?
It should be faster on lightning UI. The performamce should be improved
What problems is the product solving and how is that benefiting you?
Used for selling our product to physicians seamlessly
Sales cloud is a great product but challenging for smaller companies to fully utilize
What do you like best about the product?
Lead, Account, and Opportunity management are great, Einstein features, especially the new generative AI are very exciting.
What do you dislike about the product?
Too many of the features that make Salesforce truly great are cost-prohibitive for smaller accounts. A better model would be to charge based on a scale so larger companies pay more due to their higher volumes and smaller companies get the features in enterprise or platinum and as they grow their costs will increase based on usage.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us effectively manage our opportunities and pipeline. COnsolidating our sales knowledge into one location to effectively advance sales through a structured, repeatable process.
Salescloud
What do you like best about the product?
Wing able to unify our BD, Sales and Marketing
What do you dislike about the product?
Nothing I can think of, very valuable tool for our business
What problems is the product solving and how is that benefiting you?
Uniting our sales, service and success teams
Well integrated product
What do you like best about the product?
Lead gen, pipeline management, good displays and ability to quantify metrics, leading to personalized AI prompts
What do you dislike about the product?
Difficult to integrate other data visualization tools
What problems is the product solving and how is that benefiting you?
Tracking leads, ops, and providing 1 system to manage all information
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