Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Loving the capabilities!
What do you like best about the product?
We love using sales cloud. It makes a huge difference in our day to day and the ability to get our customers across campus the data and information that they need, exactly when they need it.
What do you dislike about the product?
Sometimes the integration to connect with marketing cloud can be difficult. We have had some data issues but nothing that could actually not be solved. Overall we really like the platform.
What problems is the product solving and how is that benefiting you?
It drives all of our recruiting and internal communications efforts to our faculty and staff. We would be nowhere without it! From reporting, to email, to analytics, we use it all.
Sales Cloud has revolutionized our Leads conversions
What do you like best about the product?
The Sales Cloud applied intelligence, business reporting and data model that works well for any Sales oriented organization that wants to
operate at scale and surface conversation boosting insights and context to enable meaningful relationships with our clients
operate at scale and surface conversation boosting insights and context to enable meaningful relationships with our clients
What do you dislike about the product?
Integration with Sales Cloud from our backend legacy systems has been complex and required a lot of due diligence and compliance/governance. Once established however, we've had worry free API access
What problems is the product solving and how is that benefiting you?
Scoring and prioritizing leads and allowing us to organize client relevant details, organizational hierarchy and individual roles and activity history in a single pane of glass
Salesforce CRM - a
What do you like best about the product?
Salesforce sales cloud is the most dependable sales platform to use. The continued enrichment that happens makes it a very powerful platform for the sales team
What do you dislike about the product?
I have yet to find issues with the platform
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud helps us track our opportunities effectively
Great and smooth experience
What do you like best about the product?
Declarative features, data model and user community support
What do you dislike about the product?
Nothing. This doesn't apply as I like everything provided by Sales Cloud.
What problems is the product solving and how is that benefiting you?
Interaction with business users and making sure everything is captured in a single place.
Easy to setup and go
What do you like best about the product?
It is very intuitive to set things up and get going
What do you dislike about the product?
Customizations can be a little complex and you may need to install some external packages
What problems is the product solving and how is that benefiting you?
Keeping track of my leads accounts opportunities and contacts
Wonderful product!
What do you like best about the product?
Allows us to scale and manage our pipeline accurately!
What do you dislike about the product?
Nothing comes to mind. The UI could always improve but lightning makes it much better.
What problems is the product solving and how is that benefiting you?
Pipeline management and accuracy.
Everything Sales Enablement and Sales Ops in one place
What do you like best about the product?
At every touchpoint, you get the 360 degree of your customers and their engagement history, with the right data, guided business processes and actionable insights
What do you dislike about the product?
Allows you make is as customized and complicated as some wants to. Adds tech debts very quickly unless guardrails are put in place
What problems is the product solving and how is that benefiting you?
Helping organizations to build single system of engagement for sales teams, with the ability to analyze effectiveness of sales engagement at real time
Product Lead
What do you like best about the product?
I like the flexible customizations to tailor the software to my business needs and the deep integration.
What do you dislike about the product?
I didn't have any major dislikes in the product.
What problems is the product solving and how is that benefiting you?
Keeping all contacts together and keep my customers well informed. Members can keep their profile updated it all times and vew their memberships real time.
Salesforce Sales Cloud is Awesome
What do you like best about the product?
Sales Cloud has streamlined our sales process , increased our efficiency. Now sales, marketing, customer success and various teams are on one platform and visibility of whole lifecycle from lead to contract. Recent implementation of Salesforce CPQ and advanced approval helped further with faster deal closure and improved data accuracy and simiplied the quoting process.Overall it has been great experience using Sales Cloud
What do you dislike about the product?
Sales forecasting is always been our challlange.Hoping with recent improvements in Salesforce Forecasting with Revenue Intelligence which is coming in upcoming releases with help us
What problems is the product solving and how is that benefiting you?
Sales Enablement. It helped with faster deal closure, improved customer experience. Improved productivity .
Sales process made easy
What do you like best about the product?
Automated Processes and Sales console in Sales cloud
What do you dislike about the product?
Loading of records takes more time in lightning
What problems is the product solving and how is that benefiting you?
We are able to ease the Sales process for sales users
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