Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce for Matterport
What do you like best about the product?
It acts as a central tool to everything we do and seamlessly integrates with other apps such as groove to make tasks easier to do and easier to track
What do you dislike about the product?
Periodic maintenance sometimes slows it down
What problems is the product solving and how is that benefiting you?
It allows us to track the status of our sales in its different stages and makes monitoring our interactions easier; whether it be managing a sales timeline or backtracking previous discussions with a customer/client and interactions with other members of our organization, salesforce makes doing all these a breeze.
The ONLY CRM you will need.
What do you like best about the product?
We needed a way to capture leads in our funnel...and get them qualified before a salesperson even would reach out. We tried a few other freemium services but realized that salesforce is by far the most effective tool necessary.
What do you dislike about the product?
While it is intuitive, there is a steep learning curve. But that's to be expected. We want it to do many things for us, so we understand that not only is training required, but there is customization necessary, and collaborative brainstorming for everyone in our team to use it effectively.
What problems is the product solving and how is that benefiting you?
We had many leads coming into our website, that were followed up with phone calls. Many of the leads could have been disqualified before our sales team would need to spend precious time. With salesforce, our leads are now better qualified, which means more like to close.
Amazing CRM!
What do you like best about the product?
Salesforce is super user friendly and easy to learn.
What do you dislike about the product?
Nothing.. it is perfect in every day experiences.
What problems is the product solving and how is that benefiting you?
Salesforce is serving perfectly to businesses, it helps with an all in one place to track sales.
Exhausting but Rewarding
What do you like best about the product?
Salesforce Sales Cloud is very intuitive and user friendly. The community support available for Salesforce is very encouraging and helpful.
What do you dislike about the product?
I wish Salesforce would provide better customer support for free. Unless you pay fees for support, the turnaround for a question is 24 to 48 hours. Most of the time, the person providing support is in a significantly different time zone, and a simple question can take one week to get a response.
What problems is the product solving and how is that benefiting you?
The "ultimate" change is the switch from Classic to Lighting.
Best CRM tool
What do you like best about the product?
Best CRM tool and easy to personalise as per the requirement, effecient and less time consuming
What do you dislike about the product?
nothing as such which i dint like about salesforce
What problems is the product solving and how is that benefiting you?
we use salesforce as a CRM tool to monitor our daily to daily basis on leads, their funnel and also keeping track on that, we basically use it for sales purpose and it gives proper road map of each and every activity of leads and accordiglt sales manger work on it.
Best CRM EVER
What do you like best about the product?
The power of its automation and integrations, are simply the best solution for what we need! we can also work with coding which is fantastic door for when native automation can't do the job!
What do you dislike about the product?
Sometimes is hard to know the full org structure mostly if you're new to the CRM. but is a matter of understanding and practice.
What problems is the product solving and how is that benefiting you?
Manage the full process from the lead conversion to the opportunity and the manage the customer relationship is a seamless process we can follow all thanks to Salesforce.
The best crm on the market
What do you like best about the product?
Endless customizations so you can make the system work exactly the way you want it to.
What do you dislike about the product?
Might need a third party to help implement customizations.
What problems is the product solving and how is that benefiting you?
Salesforce has become our centralized hub to do our job. We have one login, one mobile app, all of our third party apps are integrated and all of our reporting is in salesforce. Truly streamlined our process and increased our level of communication with all stakeholders in a deal.
Crucial in day to day operations
What do you like best about the product?
Salesforce is crucial for my day to day operations as I can track my opps and have access to accounts all at my fingertips. The ability to create reports is something I find a lot of value in.
What do you dislike about the product?
Sometimes the information can be outdated and hard to keep updated
What problems is the product solving and how is that benefiting you?
Salesforce allows everything to be in one place. It syncs to our Clari account so we can track deals and their progression.
Sales cloud is the best cloud application to effectively manage your business
What do you like best about the product?
It is good and a cloud based product where we can configure, customize the application based on the customer needs
What do you dislike about the product?
SPAM management is something where we need more insights and out of the box methodology from Salesforce
What problems is the product solving and how is that benefiting you?
We are able to do lots of reporting and create dashboard based on the Salesforce Key objects like the accounts, contacts, Opportunties , Leads and then it gives a lot clearer picture to the end user how the business is going and what is required.
Organizing the the data of Prospects and Customers made super smooth.
What do you like best about the product?
In B2B Sales like ours, we use Salesforce Sales Cloud during the weekdays. I personally use it like 70% of my time. It can be implemented right away with numerous features that are very useful in our business. Integration with other apps like Salesloft and ZoomInfo is awesome. It is very intuitive and you can get the best customer support if you need one.
What do you dislike about the product?
It could have been better if some of the unnecessary features are removed. We do not use 6sense and chatter as a Business Development Representative so they should have been excluded.
What problems is the product solving and how is that benefiting you?
It has solved many problems in our organization like messy and decentralized data,little sales collaboration and bad customer communication.
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