Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best way to scale your business
What do you like best about the product?
The configurability of the aplication and the ability to have it connected to other software.
What do you dislike about the product?
The price at times is a bit high, especially if you are a startup. A way around this is dont do Unlimited until you absolutely have to. Stay at the lowerest tier possible for as long as possible.
What problems is the product solving and how is that benefiting you?
Bridging the centralization of data for our departments. It allows us to be able to run cross-team initiatives efficiently, with transparency, and with automation capabilities.
WITH SALESFORCE CAN TRACK ALL THE OPPORTUNITIES YOU WIN OR LOOSE AND IMPROVE IN YOUR BUSINESS
What do you like best about the product?
EASILY YOU CAN SEE ALL THE OPPORTUNITIES YOU HAD WIHT EACH CUSTOMER AND ANALYSE THE ONES YOU LOOSE AND MAKE THE NECESSARY IMPROVES TO ACHIEVE THE CUSTOMER NEEDS. HELPS TO IMPROVE THE CUSTOMER SUPPORT.
What do you dislike about the product?
TILL NOW NO NEGATIVE ISSUES. IT WAS A VERY EASY INTEGRATION
WITH A DAYLY FREQUENCY YOU HAVE A NEVER ENDING NUMER OF FEATURES
WITH A DAYLY FREQUENCY YOU HAVE A NEVER ENDING NUMER OF FEATURES
What problems is the product solving and how is that benefiting you?
UNDERSTAND THE NEEDS OF OUR CUSTOMER NEEDS AND ADJUST OUR OFFERS
Adil Khan's Reviews G2
What do you like best about the product?
Ease if use implementation and customizing without extra cost. i.e, ease of implementation, number of features, and integration with customer support help.
What do you dislike about the product?
Pricing may be a challenge. It feels too high sometimes. other nothing to dislike.
What problems is the product solving and how is that benefiting you?
It's having the customer's data in one place this is the best thing to have for any business. and the manage relationship with customers we use.
it meets our every requirement and we can also customize easily for any implementation which is the best part like Automation.
It is beneficial for our sales marketing team to manage customers' prospects, and accounts opportunity data if it's old or new business. our company is using salesforce since 2018. and we are happy.
it meets our every requirement and we can also customize easily for any implementation which is the best part like Automation.
It is beneficial for our sales marketing team to manage customers' prospects, and accounts opportunity data if it's old or new business. our company is using salesforce since 2018. and we are happy.
Salesforce Enthusiast
What do you like best about the product?
I've used Salesforce since 2006 in my roles as an Account Manager, Account Executive, Inside Sales Director, and Director of Sales Development. Whether managing my book of business or my team, I couldn't do it effectively without Salesforce. Everything from the reporting and dashboard capabilities to the integrations, it's fantastic! As a non-technical Salesforce Admin, the Customer Support is responsive and knowledgable.
What do you dislike about the product?
Ugh, the switch from Workflows to Flows -- am still struggling to figure those out!
What problems is the product solving and how is that benefiting you?
One centralized location for everything: activity metrics, pipeline management/forecasting, sales wins/losses, data analysis, and social (LinkedIn)!
Salesforce is a great tool!
What do you like best about the product?
I like how the objects are related, so it is easy to connect records to one another and navigate back and forth between related records. Any time we have questions or need support, we receive quick responses and issues are resolved timely. It is also able to be integrated with other tools that we use.
What do you dislike about the product?
The only thing is that some features are not available for all objects. However, Salesforce does frequently release new updates and strives to expand functionality to all standard objects.
What problems is the product solving and how is that benefiting you?
It allows us to track all of our open jobs and enables our Sales Team to collaborate with one another on priorities. Everything being tracked in the system allows for anyone to look at a record and know the history/last activity.
The best CRM ever
What do you like best about the product?
Salesforce is extremely customizable and user friendly. It is easy to use and really helpful for end to end order management. We use it with integrations internally and it provides a seamless experience for me to build customize reports too. My every day tool!
What do you dislike about the product?
The interface can take a lot of time to load sometimes and it is annoying in those scenarios.
What problems is the product solving and how is that benefiting you?
Keeping track of end to end order management
Good Robust Product that I Enjoy Using
What do you like best about the product?
I love Salesforce because it is robust enough to enable to me to the things that I need to do to support my business processes. When things get too complex for me to handle on my own, the premier support plan is there to help. The guides are absolute super stars!
What do you dislike about the product?
Because it is such a robust product things can be quite complex to set up at times.
What problems is the product solving and how is that benefiting you?
having a single source of truth for our customer data
Sales Cloud - Raining Productivity
What do you like best about the product?
Reliable and effective to use. Easy to configure sales process. Data management, Validation, workflows all are good.
I love all the updates the salesforce team brings during each release. It keeps us working in Salesforce. And the Lightning UI, woah good. Since I am using Salesforce daily, I learn different things every day to be honest, like I mean doing a task or automation in different ways, That's cool and we have more independence when it comes to automation.
I love all the updates the salesforce team brings during each release. It keeps us working in Salesforce. And the Lightning UI, woah good. Since I am using Salesforce daily, I learn different things every day to be honest, like I mean doing a task or automation in different ways, That's cool and we have more independence when it comes to automation.
What do you dislike about the product?
Need more UI-related enhancement to make the experience more smooth.
Also needs more functionalities to make fetching required data simpler.
I see there are many ideas posted in the Idea exchange that are really needed in the Sales Cloud but still not many have been implemented that were posted a very long time ago. Would be great if the team reviewed those and implemented new changes.
Also needs more functionalities to make fetching required data simpler.
I see there are many ideas posted in the Idea exchange that are really needed in the Sales Cloud but still not many have been implemented that were posted a very long time ago. Would be great if the team reviewed those and implemented new changes.
What problems is the product solving and how is that benefiting you?
Very useful in terms of making the business process to workflows. Automation through apex and flows are very reliable.
As I said before, the independence when it comes to implementing automation is great. Flows, Apex, Process Builder (retiring soon), and the new custom errors feature in flows also very cool.
As I said before, the independence when it comes to implementing automation is great. Flows, Apex, Process Builder (retiring soon), and the new custom errors feature in flows also very cool.
I love Salesforce
What do you like best about the product?
Salesforce Sales Cloud is a very malleable plaltform. It works great out of the box for simple solutions, and can be easily scaled up depending on business needs. Documentation is abundant.
What do you dislike about the product?
Because it is so malleable, organizations can develop of a lot dead wood over the years as processes change...this is Salesforce Admins and Developers, not the platform.
What problems is the product solving and how is that benefiting you?
Managing the whole Sales process.
You can review pipeline and contacts anywhere using your phone
What do you like best about the product?
you can update or connect with your prospects using your phone
What do you dislike about the product?
Taggling from tab to tab, makes difficult to stay on once acount
What problems is the product solving and how is that benefiting you?
When there's an urgent pipeline that you need to review and you're on site, youc an easily access the data
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