Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Perspective Change
What do you like best about the product?
Easy to understand and implement even for a small business. The structure allows us to organize internally and create opportunities for our staff to align towards priorities and objectives.
What do you dislike about the product?
It can take some time to set up initially. I highly recommend finding a good partner who can understand the goals of the organization. I love how customizable the platform is but that also can be a significant downfall if not implemented in a scalable way.
What problems is the product solving and how is that benefiting you?
Aligning company objectives from sales planning to implementation. Creating a scalable infrastructure that allows the company to continue to grow through maximizing efficiency.
Great for CPQ
What do you like best about the product?
I like how CPQ can the sales reps with quotes and orders
What do you dislike about the product?
There are some limitations within the systems and we have to build custom stuff for it
What problems is the product solving and how is that benefiting you?
CPQ able to create quotes and orders with in the system
Working directly to enhance my customers experience is amplified
What do you like best about the product?
Using sales cloud does not only my my experience as a provider of a product better but it also ensures that I am providing a superior experience to my customers. I am not simply blindly reaching out I doing my outreach with a specific intention and always moving things forward.
What do you dislike about the product?
I don't love the shift in data models on a regular basis. It makes development and enhancements and finding products to use to support us difficult.
What problems is the product solving and how is that benefiting you?
Managing relationships across multiple stakeholders and ensuring that everyone who might be touching an account has the information they need to interact with the customer.
Principal Director
What do you like best about the product?
Sales effectiveness and innovation to close more deals
What do you dislike about the product?
None.....everything looks great............
What problems is the product solving and how is that benefiting you?
Customer engagement and pipeline tracking
Sales Cloud in automotive
What do you like best about the product?
We work in automotive and having the ability to have all the customers information in one place is useful to no end, my customers are seeing massive ROI in terms of man hours saved, but also the customer experience
What do you dislike about the product?
Sales cloud has quite a strong learning curve, so for anybody who is looking to onboard sales cloud with no experience, it might take some time to learn how to use
What problems is the product solving and how is that benefiting you?
Sales cloud is giving us the ability to forecast our pipeline with even more accuracy than we had before
Sales Cloud is an amazing product
What do you like best about the product?
The ability to collaborate easily between sales reaps and work lead all in a single pain view of the customer.
What do you dislike about the product?
Nothing. It's ans awesome tool and we will continue to use it to improve our sales pipeline.
What problems is the product solving and how is that benefiting you?
It's helped us get out of spreadsheets and email.
Unifying a Disjointed Approval and Contracting Procezs
What do you like best about the product?
My favorite part about sales cloud is the ability to make a highly configurable for your organizations needs. Particularly for my organization we were able to unify a disjointed approval and contracting process. Now moving forward, legal and upper management are all able to view one single opportunity in one spot. It really makes the process easier and you're able to communicate with the involved parties all within salesforce. No longer we managing these processes and external systems and it has really made our business processes more efficient.
What do you dislike about the product?
If you don't buy specific out on, sometimes, it does make your processes a little bit more difficult, and you might have to put in more complex customizations in order to achieve whatever your business processes calling for.
What problems is the product solving and how is that benefiting you?
Sales cloud allows for one unified profile of the customer and all related opportunities and deals that we have in the pipeline. It is a one stop shop. Our business performance has definitely increased Especially since we offer Omni channels to allow for customer to business interactions.
BSS OSS Analyst
What do you like best about the product?
I believe it can help maximize productivity, and processes to grow with the company and it users
What do you dislike about the product?
Need to review extra elementes to provide more insight
What problems is the product solving and how is that benefiting you?
It has helped me track emails and followup
Sales Cloud Streamlines
What do you like best about the product?
sales cloud is incredibly helpful for you to find the whole creation process managing relationship as well as building fantastic commerce solutions. There
What do you dislike about the product?
Sales cloud has long loading times. It can prevent ease of use and increase customers frustrations. There are also large expenses with sales cloud. Product book takes long
What problems is the product solving and how is that benefiting you?
Salesforce cloud is helping to increase representative retention. It is helping to streamline the pitch options, as well as maintain a high level of accuracy.
Sales are Awesome with Sales Cloud!
What do you like best about the product?
I like how Salesforce Sales Cloud streamlines the sales process with its intuitive interface and robust analytics tools, making it easier to track leads and close deals.
What do you dislike about the product?
I find the complexity of some features and the learning curve for new users to be frustrating at times.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving issues related to lead management and pipeline visibility, which helps me streamline my sales efforts and improve my overall productivity.
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