Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best Sales Platform Ever
What do you like best about the product?
Workflow - very smooth and easy for users. User friendly but efficient and robust.
What do you dislike about the product?
Migrating workflows. Consumes a lot of time to test the new flow even though it is an existing flow.
What problems is the product solving and how is that benefiting you?
Engaging and tracking the customers. Able to make sales cloud users happy.
I use sales cloud as administrator and developer
What do you like best about the product?
The solid process already present as a standard in the product.
What do you dislike about the product?
I dislike some limitations on certain objects and reports. Price history should be available and it should be supported by reports.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us to keep track of lead qualification and our sales path
This is a great solution
What do you like best about the product?
The ability to utilized pre-built out of the box configurations to enable an entire lead to quote solution, including strong Account Management capabilities for our customers
What do you dislike about the product?
The fact that some of Account Teams and compensation management capabilities to handle collaborative sales don't fulfill some complex business requirements and end up with high customization
What problems is the product solving and how is that benefiting you?
Pipeline management, sales revenue, quota and goals management, account management, opportunity pipeline and approval process. Also, contact management and territory management
360 customer view, with intelligence to uplift salea
What do you like best about the product?
The ability to provide all customer data in one unique view, that upgrades the interactions with each and every client, and allows speak to them based on their interests and historic
What do you dislike about the product?
It's not industry specific, but happy to see industry specific clouds coming for my industry pretty soon
What problems is the product solving and how is that benefiting you?
Annual sales planning, and opportunity follow up
Sales cloud
What do you like best about the product?
It helps manage sales, easy to configure, new features are released on a regular basis. Fun to configure. Great user interface
What do you dislike about the product?
There are some restrictions from a development point of view which can become frustrating
What problems is the product solving and how is that benefiting you?
Sales users can create opportunities quickly and send contracts out quicker. Reduce the time and clicks from lead to sending contract
A must have for improved efficiency and profitability
What do you like best about the product?
As a Sales Ops Manager, I have found that the sales cloud platform streamlines our sales processes, from lead generation to closing deals, enabling us to work more efficiently and strategically. Sales Cloud allows me to track sales performance, analyze data by way of robust reports and dashboards. We are able to customize the app ensuring it is optimized for precisely how our organization needs it, uses it and gets the most efficient from it.
What do you dislike about the product?
I honestly can't think of a single one. As an admin, I have a lot of influence on how our org is structured.
What problems is the product solving and how is that benefiting you?
Clearer visibility into our opportunity pipeline, reports and dashboards enable us to anticipate gaps in both staffing but in financial forecasting.
Best CRM
What do you like best about the product?
Sales cloud help us organizing leads and prioritizing them, we can also filled up Taylor made information to know everything we need, we can also hand over pre sales to sales successfully without loosing info
What do you dislike about the product?
We love this product, you can change it as many times as you need and works mobile and desktop
What problems is the product solving and how is that benefiting you?
Lead management, even distribution for anyone in pre sales, knows everything about the prospect between teams
The most modular, flexible CRM out there
What do you like best about the product?
The flexibility it gives end users and admins to configure a CRM truly unique to them.
What do you dislike about the product?
It seems that some features get waysided for others. Also, there are some overlapping features that can get confusing, ie CRM analytics and Tableau
What problems is the product solving and how is that benefiting you?
Serving as a work platform and aggregating client data into an easy to use place.
This product has been so helpful and his user friendly thank you.
What do you like best about the product?
Sales cloud is a platform I use daily. User friendly and is robust. I recommend this tool. New to Salesforce this has been one of the best tools and easy to learn.
What do you dislike about the product?
I find that there is nothing I just like about that at four
What problems is the product solving and how is that benefiting you?
We use sales cloud daily and is a great management tool.
Salesforce multi cloud implementation and selling. I am certified sales champion in North America
What do you like best about the product?
One stop shop from lead to cash process with automation
What do you dislike about the product?
Nothing to dislike. It is supporting end to end to customers
What problems is the product solving and how is that benefiting you?
Sales cloud is solving end to end process issues for customers
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