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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Alexandra H.

Easiest collaboration of the sales teams

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
My favorite thing about the Sales Cloud is that we can set different approval processes to alow the team work independently and at the same to get the approvals only when they are required.
What do you dislike about the product?
Where I see the opportunity to improve is to extend and enrich more the Product object to handle more complex Product Catalogs
What problems is the product solving and how is that benefiting you?
Easier way how to track to leads and opportunities, interactions with clients so all the Sales representatives know exactly what to do on they current day and also when to reach out to the clients.


    Anaise M.

Awesome experience

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It's everything I need always!! The most innovative platform ever!
What do you dislike about the product?
Could be prettier. But figma and designers can fix that so not a big deal
What problems is the product solving and how is that benefiting you?
Being able to track the amount of information we need for the company is fantastic


    Jayson M.

Salesforce is the most powerful CRM out there

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I really love it's confirguarbility. The company has made it easy for businesses to adopt, for users to learn on, and for groups to customize to their needs.
What do you dislike about the product?
It's easy to feel overwhelmed with the amount of work that needs to be done to get you where you need to be with Salesforce.
What problems is the product solving and how is that benefiting you?
Salesforce enables us to control our contacts and email marketing while connecting with other platforms easily


    Kathy A.

System Eng I

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The forecasting feature is amazing. I really like it
What do you dislike about the product?
I don't have many things I dislike about sales cloud
What problems is the product solving and how is that benefiting you?
I help in reporting and pipeline forecasting


    Information Technology and Services

Been an admin on the platform for 14yrs

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I love how Salesforce keeps developing this platform and making it better with new and improved features in every release. Love how I can customize for my users and that there are so many options on the AppExchange too.
What do you dislike about the product?
I think that they try to encompass a lot and miss some simple upgrades to the platform or additional options.
What problems is the product solving and how is that benefiting you?
We are currently looking at adding CPQ which will be great for our sales users to have this with the rest of their CRM data


    Rick M.

Sales Cloud is Amazing!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud is an amazing CRM tool leading the industry and a great platform to start from when looking for more advanced products like CPQ.
What do you dislike about the product?
Nothing. Salesforce Salescloud is very well rounded.
What problems is the product solving and how is that benefiting you?
Tracking customer and quoting


    Shiva P.

Best sales tool on the market

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Out of the box sales features and easy customization on top with user friendly interface makes it the best.
What do you dislike about the product?
Out if the box phone integration for sales could be nice
What problems is the product solving and how is that benefiting you?
Improving sales effectiveness and customer 360.


    Nimesh G.

Amazing platform to manage sales and business growth

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Empowering the sales team to collaborate and grow
What do you dislike about the product?
Customization to manage the work flow and business processes
What problems is the product solving and how is that benefiting you?
Sales pipeline engagement and Forecasting


    Klaus-Peter G.

Salesforce really helps to drive my sales successes

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
With SF Sales Cloud I have full control on complete sales cycle. With e.g. it's sales performance analytics capabilities it offers a robust reporting and data intelligence features that allows me to create real-time reports and dashboards to gain insights into my pipeline health and revenue forecasts.
What do you dislike about the product?
There is nothing that is really disappointing or misfunctioning except the Sales Cloud has been wrongly configurered
What problems is the product solving and how is that benefiting you?
Managing opportunities and pipeline as well as revenue management.


    Steven W.

Great solution for managing relationships, process and client engagement

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Aligning internal teams to client value and executing the process
What do you dislike about the product?
Can be time consuming if overly architected.
What problems is the product solving and how is that benefiting you?
Coordinating teams and client focus