Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud - Best with minor caveats
What do you like best about the product?
Very stable, matured and streamlined tool to help the sellers, establish a standard business process, track activities and progress and build revenues.
Did not use many other products but with the large breath of products, Salesforce should win against any competition.
Did not use many other products but with the large breath of products, Salesforce should win against any competition.
What do you dislike about the product?
Not many to be honestly, but would like the ability to hide some admin type fields, and need more out of the box integrations available with all the standard industry tools and products.
What problems is the product solving and how is that benefiting you?
Improving the sales productivity, removing offline processes, Standardization of all the sales activity and source of truth.
Giving leaders visibility and actionable insights
Giving leaders visibility and actionable insights
Everyone Loves The Sales Cloud
What do you like best about the product?
It is extremely easy to use and very accessible for all users. Anyone IT or not can us it.
What do you dislike about the product?
Sometimes there are not enough resources for everytime of business
What problems is the product solving and how is that benefiting you?
Easy for everyone to use we don't have to worry about a bad interface.
Salesforce Sales Cloud Benefits
What do you like best about the product?
We use SF to track leads, which converts those leads into customers, or provides our existing customers with additional value.
The analytics also gives us insights into user behaviors which, in turn, allows us to make data-driven decisions.
The analytics also gives us insights into user behaviors which, in turn, allows us to make data-driven decisions.
What do you dislike about the product?
It's not Salesforce issue so much as an internal issue of adoption. We need our team to embrace the platform. Some users find it difficult to use the functionalities that are most relevant to their needs.
What problems is the product solving and how is that benefiting you?
Salesforce organizes our customer data in a central location, giving us one source of truth. businesses track and manage leads effectively. For web, it also ensures that leads are properly nurtured and followed up on.
A trusted foundation for sales growth
What do you like best about the product?
Integration, entire team in one place, sales velocity
What do you dislike about the product?
Expensive per user cost, justifying the value with executive sponsors
What problems is the product solving and how is that benefiting you?
Rep efficiency, Einstein lead scoring, e-mail cadences
Sales Cloud - work as a team sales as a team
What do you like best about the product?
Easy to track sales performance, view customers and purchasing histories, forecast.
What do you dislike about the product?
Some limitation with off line capabilities
What problems is the product solving and how is that benefiting you?
My clients mainly use it to track sales, forecasting, opportunity management, etc
Sales Cloud helping sellers meet and exceed goals faster!
What do you like best about the product?
I love that Salesforce Sales Cloud reporting and dashboards can be created by the enterprise or enablement team for consistency on data points across the organization AND can be created by the user to manage specific activities to exceed goals.
What do you dislike about the product?
I love everything about Sales Cloud. Most of my obstacles are related to how easy it is for customization, therefore different business lines will request customization that is outside of Salesforce best practices.
What problems is the product solving and how is that benefiting you?
SalesForce Sales Cloud solves the problem of sellers managing customer and partner interactions in a silo with no visibility outside of their team. Sales Cloud opens up pipeline information for sales team all the way up to the organization leader to view how the business is doing.
Miles ahead of competitors
What do you like best about the product?
The Developer / "Org Builder" / Entreprenour experiance has been very enjoyable.
What do you dislike about the product?
Too good. So much to learn, and so many features to build and deploy.
What problems is the product solving and how is that benefiting you?
We are using it as the backbone of our business, so it solves a majority of our problems.
A major benefit is that most of the business solutions we need can be found in one place.
A major benefit is that most of the business solutions we need can be found in one place.
Low Code Platform
What do you like best about the product?
I enjoy how quickly and easily we can deploy solutions to our business areas. UI and UX is consistent so we can focus on data
What do you dislike about the product?
Can get complex and takes time to understand full potential
What problems is the product solving and how is that benefiting you?
360 degree of contacts and customers. We are able to quickly provide various business ares quickly
Forecasting 1 splitting opportunity between sales and pre sales
What do you like best about the product?
New Web lightening pages - with the support of dynamic forns
What do you dislike about the product?
The restriction around opportunit split, such that it shall support the split based on product
What problems is the product solving and how is that benefiting you?
It helps maintaining the pipeline progression for our sales and its integration with CPQ for deals completion
Salesforce Sales Cloud as Marketing user
What do you like best about the product?
The capability to integrate with multiple tools like marketing, data, reporting. Ot is a very flexible platfoem that is open to accomodate your technology stack.
What do you dislike about the product?
That wothout the right planning your instance can become very complex and difficult to manage
What problems is the product solving and how is that benefiting you?
Getting sales and marketing teams aligned using the same data.
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