Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Awesome
What do you like best about the product?
Simple to use has all the data I need in 1 place reports and dashboard are out of the box and simple user interface
What do you dislike about the product?
It still requires multiple clicks and we are hoping AI should support fewer clicks and more automation and context sensitive actionable items to pop in.
What problems is the product solving and how is that benefiting you?
Selling motion and sales enablement for sure. It helps im selling process for our sales consultants
Salesforce Sales Cloud for Meta Commerce
What do you like best about the product?
We use Salesfoce Sales Cloud for our opportunity pipeline for Meta Commerce. As an Admin, I love how easily customizable processes are and we are able to adapt quickly to our fast business environment
What do you dislike about the product?
Out of the box UI updates are very limited, even with Lightning App Builder you can only place components in certain spots and is not fully customizable. Would like more flexibility in the design of out of the box page layouts
What problems is the product solving and how is that benefiting you?
We have recently transitioned from Excel to Salesforce CRM and our sales reps love it. Emails are automated, opportunity stages are automated as well as quick visibility and reporting to overall goals
SF Cloud helps me close more deals
What do you like best about the product?
The ease of use, ability to create, convert and move deals is amazing
What do you dislike about the product?
Nothing, I've had a great overall experience
What problems is the product solving and how is that benefiting you?
Big help with lead scoring and prioritizing accounts as well as reporting to my execs
Sales Cloud
What do you like best about the product?
Sales Cloud enables our business and our clients to optimize their sales process. As an implementation partner, Sales Cloud allows me to build incredible custom solutions for clients.
What do you dislike about the product?
While I love the Lightning UI, I find that many overcrowd it and it can be difficult to navigate at times.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps me to keep track of opportunities and pipeline.
Strategic Account Executive
What do you like best about the product?
You are able to unified the whole customer experience - have visibility into sales, marketing and service.
What do you dislike about the product?
I wish HVS was able to actually connect with LinkedIn through cadences
What problems is the product solving and how is that benefiting you?
Visibility into the whole sales motion
Using Sales Cloud Since 2005
What do you like best about the product?
As a Salesforce ISV partner we need to be in the game to optimally help our customers to get the best out of our product. This process start with the Sales Cloud, which gives us a complete overviewof our customer during the complete sales process.
What do you dislike about the product?
Nothing actually, you just need to plan the integration optimally to get the best out of it
What problems is the product solving and how is that benefiting you?
With the float of leads, Sales Cloud help us prioritize our effort to serve our customers better 😀.
Sales Cloud Customer
What do you like best about the product?
Makes our Sales process easy to manage. Lead management is easy to handle
What do you dislike about the product?
Reports and Dashboards could be better than how it works today.
What problems is the product solving and how is that benefiting you?
Order to cash lead conversion process
Very good for customer engagement and customer 360
What do you like best about the product?
It's very powerful tool which enables to engage the customer 360 and also enhance the opportunity pipeline management.
What do you dislike about the product?
Forecasting and best commits and lead to quote management
What problems is the product solving and how is that benefiting you?
We are able to track the leads and progress of opportunity.
Best part on sales enablement to customer
Best part on sales enablement to customer
Pretty Awesome
What do you like best about the product?
The customizations are endless as your imagination.
What do you dislike about the product?
Probably user adoption. Some people see it as difficult to grasp but in my opinion that is a training issue.
What problems is the product solving and how is that benefiting you?
Fills the gap between picking up a lead and closing the deal quickly and efficiently.
Excellent
What do you like best about the product?
Sales Cloud has improved the sales experience. The reports and dashboards are extremely valuable. Having insight into the big picture of the company's pipeline is so important.
What do you dislike about the product?
I cannot think of anything at the moment that I do not like about Salesforce Sales Cloud. I cannot think of anything at the moment that I do not like about Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
This solution gives us a streamline sales management process. The security and availability to certain fields and records based on roles has been extremely valuable
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