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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Christopher N.

Supercharges pipeline velocity.

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The forecasting tool helps me manage my sales team effectively. Drilling in from high level right down to activities in just a few clicks.
What do you dislike about the product?
It's an expensive tool. Market leading. But expensive.
What problems is the product solving and how is that benefiting you?
It gives us one place to access all of our sales data. Rather than having it in siloes.


    Analis I.

It’s been a great tool

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It allows me to organize my workflow better and prioritize tasks
What do you dislike about the product?
There is nothing that I dislike at the moment
What problems is the product solving and how is that benefiting you?
It's allowing me to track data on our non-profits reach to the population of young people we serve. It benefits me because it allows me to create strategic plans on how we can improve


    Michael S.

Business Systems Analyst

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Everything in one place that allows for easy tracking of many data points
What do you dislike about the product?
Technical debt in the system can make decisions difficult.
What problems is the product solving and how is that benefiting you?
It alllows us to track everything we need in one place and crest actionable items


    Kit N.

Highly recommended!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I like that sales cloud has seamless connectivity for all customer and employees.
What do you dislike about the product?
Learning curve a little bit difficult to adapt.
What problems is the product solving and how is that benefiting you?
Sales analytics use to make better business’ decision.


    Vinod N.

Using for 20+ years and love it

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy, flexible, intuitive and can connect with a lot of other tools. It has made the life of our Sales reps, managers, leadership and operations very easy. Like the reporting too
What do you dislike about the product?
Reporting is basic and can definitely benefit if we have more reporting capabilities. Also sometimes customization can take a lot of effort both in terms of money and time
What problems is the product solving and how is that benefiting you?
Helps us keep all our data in one place. Reps are able to provide a 360 view of their opportunities and conversation. Sales leadership is able to view pipeline r easily


    Ryan F.

Great product!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The benefits of Salesforce Sales Cloud. Many users appreciate its robust customer relationship management (CRM) capabilities, including lead and opportunity management, analytics, and automation features. It also offers a seamless integration with other Salesforce products and a wide range of third-party apps, making it a powerful tool for sales teams to streamline their processes and drive revenue growth.
What do you dislike about the product?
Don't have much that I don't dislike about the product
What problems is the product solving and how is that benefiting you?
Tracking client emails and allowing seamless activity in my org


    Jen Y.

The right platform for my clients!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The possibilities are endless! Salesforce sales cloud allows you to customize your CRM to suit your business needs. It creates a self service like experience through Trailhead, and a active community.
What do you dislike about the product?
There is a bit of a learning curve to understand the different sales cloud platforms. Once you have mastered this understanding the app exchange and searching for help becomes much easier.
What problems is the product solving and how is that benefiting you?
Much of our business relationships, and it leads live in our c-suites minds. Providing them and easy to use platform where they can share their activities expands our sales opportunities.


    Computer Networking

Sales Cloud to help Sales productivity

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales path, process and sales activity tracking is the best. We can customize according to our business processes
What do you dislike about the product?
For first time user, sales cloud is very overwhelming because so many data that can be show. It's require learning curve to use sales cloud.
What problems is the product solving and how is that benefiting you?
Sales consistency, forecast, opportunity tracking & closing, sales performance & productivity now can be monitored and company can make enablement to help sales


    Anuj P.

Sales cloud is amazing.

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
We have used it for 10 years now, we started small and we are doing amazing while we moved from direct to consumer to direct to busienss and sales cloud was set in stone amazing product.
What do you dislike about the product?
I will not be able to find any, it never went done on us in last 10 years. Transition to lightning was little bit of pain but you cannot complain since there were alternatives.
What problems is the product solving and how is that benefiting you?
Shorten our sales cycle to start with, automated subscription, document validation, lead capture and nurture was one of the best thing we did with salesforce. So


    Michael K.

Great sales product

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It's a great product that helps transform our sales organization
What do you dislike about the product?
Sometimes confusing to find a path to unlock revenue
What problems is the product solving and how is that benefiting you?
Customer engagement