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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Leire L.

Efficiency made real

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Opportunity management; interface (friendly)
What do you dislike about the product?
Nothing. But if I have to mention Something, the territory organization and data sharing
What problems is the product solving and how is that benefiting you?
Pipeline management and tracking
Data
Dashboard gneeation for manahenent


    Insurance

Best CRM Out There

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Clicks not Code. As a Software Engineer, I have no problem coding up a solution to a business problem. The fact that I don't have to makes life easier and opens the door to more without a software background.
What do you dislike about the product?
Honestly nothing. Sales Cloud checks all of my boxes.
What problems is the product solving and how is that benefiting you?
A central source of truth that can integrate easily with other existing platforms


    Vijay R.

SalesCloud has many inflow streams to hear our customer complaints

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Out of box Salescloud functionalities like the Skills based routing, Solution and Knowledge article to solve the Cases.
What do you dislike about the product?
Make it simple with all email to case . bring more functionality
What problems is the product solving and how is that benefiting you?
Forecasting, reports and dashboards. Terriotory management. Easy build on the Platform using App builder. Out of box Sales application. Order management systes.


    Michelle P.

Best sales tool!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I love how Salesforce offers easy no code development to allow me to create custom solutions to best support my sales team to keep driving their success!
What do you dislike about the product?
I do not see any negatives using Sales Cloud
What problems is the product solving and how is that benefiting you?
Quick and convinient lead, opportunity & account management. Easy to use forecastion tools and love the mobile access to help make tracking our pipeline quick and simple on the go


    Information Technology and Services

The most powerful product ever created has the best innovation

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Great functionality top innovator and a company that supports values that are important to me
What do you dislike about the product?
I can't say that there's anything that I don't like about sales cloud
What problems is the product solving and how is that benefiting you?
Helping my clients sales team work more efficiently


    Prashant B.

Top of the world

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Savior for our users and leadership team. We can't sustain without it.
What do you dislike about the product?
Nothing I can think of. Salesforce offers the best for the way we are operating
What problems is the product solving and how is that benefiting you?
Collaboration, transaction management, statistics, analytics


    Becca K.

Sales cloud review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
This helps keep our org clean and leads cases reports all in one dashboard
What do you dislike about the product?
There's nothing I dislike about the sales cloud
What problems is the product solving and how is that benefiting you?
Keeping everything together and organizes and all in one place for easy viewing


    Terri C.

How paths help

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I love the paths and the khanban view to help see what leads status are at a quick glance. You can also change the status.
What do you dislike about the product?
Enterprise sales management is hard to implement and understand.
What problems is the product solving and how is that benefiting you?
Want to track leads and opportunities.


    Thomas K.

Salescloud provides visibility

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud provides efficiency for Sales agents and simplifies management
What do you dislike about the product?
It can be a challenge to get long term agents to fully adopt sales Cloud but the system can be customized to reduce these barriers
What problems is the product solving and how is that benefiting you?
Allows sales reps to uniformly plan their days to maximize success

Also allows management to have insight into productivity and results


    Pavan P.

Easy to teach people

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Super flexiable to customize to help my help to come with best software solution for my business.
Deep integration capabilities and a vast third-party application marketplace to enhance functionality
Service cloud is easy to use and at the same time very flexiable for reporting.
What do you dislike about the product?
It cost lots of money to
It sometimes hard to learn for new people
Slow support responses for non-critical issues
What problems is the product solving and how is that benefiting you?
A easy user experience from navigation interface prespective