Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kishan D.

Salesforce Sales Cloud,

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a fully customized SaaS and Paas platform where it provides many functionalities like CRM(Consumer Relationship Management), SMTP(Simple Mail Transfer Protocol), HTTP(Hyper Text Transfer Protocol Request), CMS(Content Management System), etc. It provides leverage to use their functionality by using drag and drop, and admins settings also in the developer edition we can code and customize most of the functions.
What do you dislike about the product?
Salesforce Sales Cloud sometime takes too much time to load. Also the UI it provides are very simple which is sometime boring.
What problems is the product solving and how is that benefiting you?
Salesforce is solving a very big problem nowadays. It gives maximum functionality and charges according to uses, not the size it is taking. it is Saas and Paas as well which gives customization in most of the area.


    Consumer Services

Salesforce Sales Cloud

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
It is an excellent hub for all commmunication during your interaction with customers.
What do you dislike about the product?
The training took a little bit and was detailed; however, paid off in the long run.
What problems is the product solving and how is that benefiting you?
I am a former user and at the time it helped communicate my calls to my team and and tasks that were upcoming during my working hours.


    Sunny J.

It is the best CRM software or tool currently available in the market

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
It is the best CRM software or tool currently available in the market for any sales, support, service or anyothers industry need customer relationship management.
What do you dislike about the product?
Salesforce sales cloud has all the features which should be there for sales based industry, without any dislike
What problems is the product solving and how is that benefiting you?
It is the best CRM software or tool currently available in the market , for sales management, service management etc


    Rajesh K.

Sales Cloud Enhances Productivity

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
Opportunity Management is the Best Feature in Sales Cloud
What do you dislike about the product?
Reporting & Dashboaring Can be Imporved Overall
What problems is the product solving and how is that benefiting you?
ROI Tracking & Sales Performance


    Ankit K.

SF SC Review

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
It is very good .. improves funnel of sales call
What do you dislike about the product?
it isn't good .. not good for deal velocity
What problems is the product solving and how is that benefiting you?
Helping me connect with my consumers in an engaged manner.


    Telecommunications

Salesforce Review

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
I like that Salesforce gives us the ability to track client status and which services they currently have.
What do you dislike about the product?
The user interface is not very modern, makes it kind of difficult to locate specific things.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is helping me better target our client base by allowing me to get up to date lists about our clients.


    Mia P.

Let's Go Salesforce!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the platform since it has all the necessary details I need for qualication. It makes me knowledgeable when it comes to prospecting and also makes me easier to work with my leads,
What do you dislike about the product?
I had this experience sometimes it's unresponsive and unable to save logs and initiate tasks and also during conversion, multiple task is created under Account tab and Opportuity tab. My team usually create ticket for this to be resolved.
What problems is the product solving and how is that benefiting you?
Salesforce solved all I need to know when it comes to checking prospects. I have the visibility to check on duplicate leads through Smart Search and it makes more efficient and effective when qualifying prospects.


    Nisha C.

Sales Cloud enhances Deal Velocity & Improves Win Rate

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Ability to track Opportunity Closure & Stage wise Forecasting
What do you dislike about the product?
Better Campaign ROI Tracking all the way from inception till Deal Cycle
What problems is the product solving and how is that benefiting you?
Deal velocity & Opportunity Reporting, Funnel Management


    Insurance

Amazing with some small internal co-ordination issues

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Lead to Opportunity pipeline, reporting and analytics, record management and streamlined agent experience
What do you dislike about the product?
Struggles with duplicate lead management, companys utilization not currently linking to Service Cloud easily and losing 360 degree view
What problems is the product solving and how is that benefiting you?
Bringing together a clear picture of the prospects journey alongside telemarking representatives performance allows us to greatly manage our sales journey and evaluate where we can drive enhancements & greater sales.


    Sai P.

Salesforce Sales Cloud: Empowering Sales Success and Accelerating Growth

  • August 06, 2023
  • Review provided by G2

What do you like best about the product?
I value the platform's high degree of customisation since it allows users to adjust the system to their particular business needs. Users of the Salesforce Sales Cloud can design custom objects, fields, and workflows to fit their particular sales processes.
What do you dislike about the product?
It also carries a large price tag. The cost of adopting and maintaining the platform might be a major consideration for startups and smaller companies with tight finances.
What problems is the product solving and how is that benefiting you?
Centralized Customer Data
Improved Sales Productivity
Enhanced Sales Collaboration
Better Sales Forecasting
Lead Nurturing and Conversion
Data-Driven Decision Making
Enhanced Customer Experience
Mobile Sales Enablement
Scalability and Customization