Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Excellent product
What do you like best about the product?
Using sales cloud we increased of sales and revenue
What do you dislike about the product?
Need to Ai to sales cloud for prediction
What problems is the product solving and how is that benefiting you?
Increase our sales
Salesforce Sales Cloud best CRM
What do you like best about the product?
Salesforce keeps your sales funnel organized for the entire organization.
What do you dislike about the product?
From an admin standpoint, some of the config changes are tedious and time consuming (profile updating for example).
What problems is the product solving and how is that benefiting you?
Keeping everyone on the same page.
Sales Cloud Review
What do you like best about the product?
The transparency of company wide opportunities.
What do you dislike about the product?
Some confusion regarding user access and who has what. Not easily identifiable.
What problems is the product solving and how is that benefiting you?
Ability to see org wide opportunities that used to be stored in individual spreadsheets.
The only source of truth for forecasting and bookings
What do you like best about the product?
We use Sales Cloud as our only trusted source of pipeline data. If it's not in Salesforce, we don't talk about it. The platform is user friendly, provides invaluable out of the box reporting and as an admin, the maintenance is simple.
What do you dislike about the product?
I don't have an true dislikes about the product as it is always improving through releases. The UI has improved significantly with the switch to lightning and would like to see it continue.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us get an accurate forecast, host QBRs, do staff planning and have our vice presidents provide sales coaching to their teams in one systematic environment.
Wish we had switched sooner!
What do you like best about the product?
The integration of all different clouds make driving revenue and seeing results so much easier. Utilizing sales cloud alongside data and marketing cloud have totally revamped our efforts.
What do you dislike about the product?
It is a lot to learn, but I realize this is true of any new CRM implementation and these things take time to master and understand how best they can work for our company.
What problems is the product solving and how is that benefiting you?
It is allowing full transparency and ease of use between all authorized users in our company. It creates a flow that leaves no mystery or performance questions.
Sales Cloud PM
What do you like best about the product?
Sales Cloud provides us a central space to house our customer data and collaborate with our partners on selling to that customer.
What do you dislike about the product?
We customized it too much and it is a lot of work to back out that customization.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to bring misc data points together.
One of the best CRM solutions
What do you like best about the product?
Experienced marketing manager with strong digital skills and proven record of driving revenue growth through strategic campaigns.
What do you dislike about the product?
Salesforce Sales Cloud offers robust CRM tools but can be costly, complex, and require training. Its extensive features may overwhelm users, and customization can pose scalability challenges.
What problems is the product solving and how is that benefiting you?
Integration with all the others Cloud and the ability to solve any issue anywhere with the mobile app.
Salesforce Sales Cloud Review
What do you like best about the product?
Most robust and highly customizable CRM options available on the market.
The integration options available on appExchange and the advanced reports and customizable danshotd wr
The integration options available on appExchange and the advanced reports and customizable danshotd wr
What do you dislike about the product?
Slightly expensive in comparison to compititors and n iedbsupport exceptions
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps our business streamline the sales operations, enhance customer relationships, and drive revenue growth through automation, analytics, and collaboration.
Keeps Your Sales Team Moving Forward
What do you like best about the product?
Having all of your sales teams' activity and data in a single platform makes it much easier to keep track of KPIs and make sure our team is performing optimally.
What do you dislike about the product?
Sometimes user adoption is a challenge, but to be fair, that can be a challenge regardless of the platform because people don't like change. Salesforce does provide some excellent training materials to help with user adoption, though.
What problems is the product solving and how is that benefiting you?
Keeping all of our team's sales activity is critically important so having it in one lace makes it trackagle and reportable, which helps to see what we are doing right and what we can do better.
I love Sales Cloud!
What do you like best about the product?
Very user friendly. It's very easy to customize from an admin perspective as well. Users can log pertanat information easily and efficently. I am a huge fan of Salesforce in general. This is a must have.
What do you dislike about the product?
Nothing specific comes to mind. I really like everything in Sales Cloud and think it's a great product.
What problems is the product solving and how is that benefiting you?
Getting our Sales teams alligned a single place to store potential opportunities is key to driving sucess as a business. Users can easily log deals here which allows our team to process them and get wins.
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