Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Incredibly User Friendly
What do you like best about the product?
It's very intuitive - I don't come from a tech background and it's simple to use
What do you dislike about the product?
Features can be overwhelming - there are so many functionalities, I get lost in the tool sometimes
What problems is the product solving and how is that benefiting you?
CRM system - we need to keep track of everything as a small company
Love me some Salesforce!!
What do you like best about the product?
How effectively it enables me to organize my data. I love the list views. Being able to inline edit is a time saver.
What do you dislike about the product?
It can be difficult to update records quickly. It is also difficult it to keep the data clean. Not sure how to improve it but I know DemandTools could help.
What problems is the product solving and how is that benefiting you?
We now have a full view of our customer and prospect data and open sales deals.
Admin and Dev
What do you like best about the product?
I love that sales cloud really does everything for you. You get everything you need and you could hit the ground running also reporting is very powerful with everything given to you.
What do you dislike about the product?
I don't really have much to say here, something that was not inconvenient was migrating files from the lead into the account. we solved it by custom apex.
What problems is the product solving and how is that benefiting you?
Organizing information and making the software easy to use
Most Intuitive CRM
What do you like best about the product?
Salesforce Sales Cloud is the most intuitive CRM for sales. Features are easy to learn and analytics provide great insights clearly. It also leads the way on latest innovations.
What do you dislike about the product?
Different products associated with the sales cloud are difficult to understand. It is hard to match features with product skus when planning future roadmaps for the sales cloud.
What problems is the product solving and how is that benefiting you?
Sales Cloud provide the necessary customer 360 view and allows our Sales teams to easily manage their clients and conversations. AI will take sales relationships with their clients to a more personal level while maximizing efficiency.
Sales Cloud Highly Recommend
What do you like best about the product?
I like the fact of the Einstein option which helps with the sales process steps
What do you dislike about the product?
There is still some concerns on the ai functionality and the privacy of data.
What problems is the product solving and how is that benefiting you?
This benefits the sales team with analytical recording of the data and transparency across all platforms
Long time user
What do you like best about the product?
It really is the single source of truth for everything customer related. One place to park everything, from meeting notes, to managing opportunities, to creating quotes, scheduling mting amd much more. I couldn't be as efficient without this tool and I certainly couldn't do my work without it anymore
What do you dislike about the product?
Not much really because it's very customizable to your liking
What problems is the product solving and how is that benefiting you?
Being a salesperson is managing your own business. Salesforce CRM simplifies and improves this by having it all in one place with nice dashboards to follow everything on one place and get you focus on what's important
A must for all businesses
What do you like best about the product?
Reporting, ease of use, accessible anywhere
What do you dislike about the product?
Needs a better mobile application for sales users
What problems is the product solving and how is that benefiting you?
Track sales activities and forecasting
Greatest CRM on Earth
What do you like best about the product?
Salesforce Sales cloud has the flexibility to be customised to fit any business use case
What do you dislike about the product?
No ability to enforce data quality and therefore inaccurate reports
What problems is the product solving and how is that benefiting you?
Sales cloud helps centralise all customer interactions and touch points with a business
New Salesforce Client
What do you like best about the product?
My company is just beginning our Salesforce journey. Based on what I've learned this week, I can't wait to get started.
What do you dislike about the product?
So far I have not uncovered anything the platform won't do to help us improve our business
What problems is the product solving and how is that benefiting you?
We do not currently have a unified CRM
Sales Cloud Review
What do you like best about the product?
Account and Contact Management in the sales force in extremely powerful
What do you dislike about the product?
Sales account validation is missing from the firms which makes user experience little unpleasant
What problems is the product solving and how is that benefiting you?
Master data management and making seamless integration to quoting
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