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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Alex D.

Best In class

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Super simple and intuitive. Definitely helps me to save time not having to do manual tasks.
What do you dislike about the product?
Nothing! Absolutely love this solution!!
What problems is the product solving and how is that benefiting you?
Maintain Customer relationship and account heath


    Molly R.

Amazing platform you can’t not have

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Makes it so much easier to view my data and understand my teams pipeline
What do you dislike about the product?
Nothing! Honestly it's amazing works very well
What problems is the product solving and how is that benefiting you?
None at the moment


    Bill C.

Great Product…and Even Easier UX

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is so user friendly and powerful with a UX that makes everything so easy. The No code principle and ability to automate process everywhere is so welcoming.
What do you dislike about the product?
Sales Cloud provides the ability to provide too many notifications depending on the process which some members of sales team find challenging to manage.
What problems is the product solving and how is that benefiting you?
Sales Cloud has made it extremely easy to help sales reps manage pipe...and a greater understanding and ability to coach through the process.


    Tim L.

It’s an excellent set of tools

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Insights and activity management. One place to track and manage all of our sales beeds
What do you dislike about the product?
Our edition doesn't give us all the available tools, but that's on us to grow.
What problems is the product solving and how is that benefiting you?
It creates an end to end system to give our sales team more tools than any other platform and it's easy to manage


    Elliot H.

Great tool

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Single source of truth for all our customer and business data.
What do you dislike about the product?
It can be expensive when looking to add GPT.
What problems is the product solving and how is that benefiting you?
Fragmented data


    Information Technology and Services

Just wow

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud definitely helps business interms of sales side and so far I worked on Salesforce sales cloud side and it's just awesome experience using this cloud
What do you dislike about the product?
Nothing else sofar so good. But in admin side there are some limitations like char length and all
What problems is the product solving and how is that benefiting you?
Sales cloud helped business interms of increasing their sales and account management and opportunity management side would helped a lot for business


    Fabian H.

SalesCloud is a CRM...and so mach more!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
SalesCloud is a perfect platform to make sure employees are equipped with everything they need to provide world leading enduser experience.
What do you dislike about the product?
The pricing of SalesCloud might be challenging for some organisations
What problems is the product solving and how is that benefiting you?
Sales cloud helps having the richtig information at the right time, so users are enabled to Max out their time and be rallye productive


    Retail

Take your CRM a step further with sales cloud

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud allows users to not only use it as a system of record but also receive outputs whether that's in the form of insights using Einstein recommendation flow or standard report and dashboard.
What do you dislike about the product?
This isn't necessarily a downside but allowing users to check how and who the records are shared with using lightning. Ultimately this feature will make its way OOTB in lightning but having to switch between classic and lightning without an appexchange product is a bit cumbersome
What problems is the product solving and how is that benefiting you?
It is allowing users to have one system of record or repository and avoids getti by infor from multiple disparate tools. It also allows users to be able to access information on the go with mobile


    Akash M.

Using Sales cloud for many years

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
- Sales cloud enables the business users to manage their sales and customers with all possible use cases including forecasting, quoting and can be used by almost every organisation managing their sales of any size :)
What do you dislike about the product?
Not particularly about the cloud but at times the lightning platform is a bit slow in loading
What problems is the product solving and how is that benefiting you?
- managing customers data
- managing closures
- forecasting
- managing customer engagement


    Ivan F.

Sales Cloud the best option for track Sales

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy is to have activities and tracking about our customers
What do you dislike about the product?
Not to much, from my opinion it could be better to have IA inside available
What problems is the product solving and how is that benefiting you?
To review pipeline and metrics about sales people