Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Time to market
What do you like best about the product?
My favorite in sales cloud is that anyone can lear. It without previous IT knowledge. With the out of the box click no code features you can deliver value in no time.
What do you dislike about the product?
When someone does not jnow the product and develops features that are already there out of the box.
What problems is the product solving and how is that benefiting you?
Sales activities.
Effective solution for sales enablement
What do you like best about the product?
Salescloud enables our sales representatives to engage better with our agents.
What do you dislike about the product?
Salescloud ahae proven effective. No concerns. Reuse of data integrations across sales and service.
What problems is the product solving and how is that benefiting you?
Opportunity and agency sales
Salesforce sales cloud Review
What do you like best about the product?
Lead management and web to lead is one of the best features I love about Salesforce
What do you dislike about the product?
For case management we need to purchase the service cloud licence
What problems is the product solving and how is that benefiting you?
Converting prospects into customer is much Faster when you use Salesforce sales cloud
Shorten the lead to close time exponentially! No lead left unturned
What do you like best about the product?
Easy to use. Great visibility to data that can help increase sales. As a leader easy to get metrics of my team
What do you dislike about the product?
Harder for not tech friendly staff. So much to learn sometimes it comes at us too fast.
What problems is the product solving and how is that benefiting you?
Too many systems it talking to each other. Holing this brings order and ease of identification of key metrics.
A great tool to pull together a global team
What do you like best about the product?
Salesforce enables us to know our customers in a deep and personalized way. In addition, Salesforce Sales Cloud allows us to collaborate internally, quickly view the health of our various team and product pipelines, and effectively manage leads.
What do you dislike about the product?
There isn't much I don't love! I would like to eventually see the ability to report on more than 3 objects in a custom report type and see a more robust integration with Marketing Cloud (ExactTarget) as it still feels like these are separate products/platforms.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is allowing me to collect our customer information in one location and then use it to create amazing and personalized experiences for our customers!
Business Analyst
What do you like best about the product?
Gathers your order data and customer data. Building a website on the experience platform is helpful to keep all your data and users in one place. Chatter feature is helpful to notify others to look at something within salesforce
What do you dislike about the product?
Reporting functionality is very basic, making it difficult to aggregate and communicate data. There is limited flexibility for opportunities, programs, and orders. Have to get very detailed regions for it to be effective for our company. Additionally the mobile functionality is really glitchy and difficult to use
What problems is the product solving and how is that benefiting you?
Tracking our orders and streamlining the order process. It's allowing our customers to interact with us online.
Makes the Sales Cycle faster
What do you like best about the product?
Sales Cloud makes Sales Cycle simple and faster. Increased ROI due to high adoption because of simple & effective UX
What do you dislike about the product?
AI for Salescloud is still evolving and with maturity it may really help sales
What problems is the product solving and how is that benefiting you?
Account of planning, Opportunity management
Use for keeping my customers data
What do you like best about the product?
It helps me to organize my sales processes
What do you dislike about the product?
Coping complexity preventing customizations
What problems is the product solving and how is that benefiting you?
Keeping data and tracking engagement
Keep track of everything and nothing
What do you like best about the product?
It lets us coordinate sales activity with notes, confidence levels, compete information, sales stats, and more.
What do you dislike about the product?
The user interface is cramped with all of the entry fields. Doesn't give a great view of everything.
What problems is the product solving and how is that benefiting you?
Helping me track the progression of deals.
THE standard in Enterprise CRMs
What do you like best about the product?
One of the best systems out there for advanced CRM administration and Sales management - full visibility into pipeline, Sales activities, and information. I wish every B2B company could use Salesforce as it is purpose-built for B2B and management of large teams.
What do you dislike about the product?
Rigid Lead to Contact process - may not jive with modern selling process. Expensive to add apps and extend functionality. Unfortunately needs careful customization of record content or using a solution like Rattle to decrease time spent hunting for things. Account mapping for enterprise buying units available via app, but necessary when selling to the enterprise.
What problems is the product solving and how is that benefiting you?
Providing visibility into Sales activities and triggering automations based off of manual activities (marrying the human and the technology)
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