Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Awesome CRM
What do you like best about the product?
Easy to navigate! Very user friendly! Do recommend!
What do you dislike about the product?
Can't store pictures connected to our projects.
What problems is the product solving and how is that benefiting you?
It's a mobile file cabinet.
"Salesforce Sales boosts business growth and increases."
What do you like best about the product?
Salesforce Sales boosts business growth and increases productivity with smart choices through Salesforce Sales. This complete AI-powered platform is a suitable time to automate and scale all income levels for managers and representatives. The corresponding Salesforce Sales features are account and contact control, lead control, workflow, and approvals that monitor revenue form and progress, present detailed contact statistics, and enable effective commenting across multiple devices and online channels. It is very easy to control nurture campaigns for a large number of users. It automates the income technique in stages. It is user-friendly and can be easily equipped with new features that meet the company's needs. It allows updating the company with current and modern gadgets.
What do you dislike about the product?
Salesforce is unintuitive and has a very poor user interface. It is very expensive, hard to use, and hard to control. The reporting feature can be buggy when it comes to pulling and losing. There are times when the automation fails and returns incorrect statistics.
What problems is the product solving and how is that benefiting you?
Salesforce Sales enables users to manage their customers and control the records of recent prospects. It also allows customers to automate their sales strategies as it allows customers to get enterprise strategies that focus on customer family members. This platform allows clients to have all the statistics of our clients in the company when a salesperson stops working for the agency. Salesforce Sales enables salespeople to target more leads and close deals faster. Salesforce takes into account all the nuances of teamwork, automation, and revenue analytics.
Customer Relationship Management (CRM)
What do you like best about the product?
Salesforce Sales Cloud help in built relationship with customers, manage data efficiently which enhance productivity and increase revenue with less efforts.
Reports and dashboad gives quick insight of business with single click without any coding which is reaaly very helpful.
Reports and dashboad gives quick insight of business with single click without any coding which is reaaly very helpful.
What do you dislike about the product?
Sometimes its take some time to reflect on UI the changes we made in pagelayout. Sometimes it take very long time when we deploy things from sandbox to production org. These things need to resolve to enhance the productivity and to reduce time.
What problems is the product solving and how is that benefiting you?
Reporting and dashboard are the best feature which provide quick insight of whole business in one frame and in no time. One can easily monitor the performance of the business and set targets.
I use Sales Force for account management purposes and forecasting
What do you like best about the product?
The ease of use and and full transparency throughout my team for information.
What do you dislike about the product?
There are quite a few "bugs" we experience with emails not ending up under corrrect opportunities which makes things frustrating as an account manager. I believe this is the Einstein intelligence. Emails from other account managers end up in my opportunity activities that are irrelevant to me. This is due to a high level shared contact. There should be a way to confirm which opportunity emails are to attached to instead of Einstein choosing as it causes much confusion.
What problems is the product solving and how is that benefiting you?
Solving to reduce communication/inquiries from other team members/departments as they can see what items are forecasted to help prepare the business. CRM functions are very useful to keep appointments and follow ups all in one place.
A Very Powerful Tool
What do you like best about the product?
All records can be laid out in seamless order at your fingertips.
What do you dislike about the product?
Our sales process includes multiple parties to a single Sale. SFDC does not have a good way to house that information on the Account object.
What problems is the product solving and how is that benefiting you?
A single place to store all our prospect and customer interactions.
Salesforce makes it easier.
What do you like best about the product?
It gives you a 360 view of information that you may need to follow through sales and lead management.
It gives you access and full control of your entire sales process no matter how simple or complicated it may be.
The best thing is you can integrate most tools available in the market today to make the interphase a one stop shop for every data you may need in closing a deal.
It gives you access and full control of your entire sales process no matter how simple or complicated it may be.
The best thing is you can integrate most tools available in the market today to make the interphase a one stop shop for every data you may need in closing a deal.
What do you dislike about the product?
The only offside I can think of is the complexity of implementing and training part of using the tool. Since it's a very robust tool. The knowledge needed to fully maximize the tool is also enormous.
What problems is the product solving and how is that benefiting you?
We used to fuss over on how many tools are needed open to fully engage into a single opportunity. But with the upgrade into SF Sales Cloud, it is now easier, I can now access information from any tools that is integrated with it. The faster you get that data, the better for your sales opportunities.
9 years in
What do you like best about the product?
We have been using sales cloud for 9 years and are very happy with it. It has a great ecosystem and good training to support it
What do you dislike about the product?
When you negotiate your contract with Salesforce, you need to include everything up front that you think you might need. Otherwise you are going to pay a lot more for features you need to add on later.
What problems is the product solving and how is that benefiting you?
Salesforce has us made it so that our sales process is much more transparent
SalesForce Sales Cloud Experience
What do you like best about the product?
SalesForce Sales Cloud offers an efficient way to track account pipeline alongside marketing efforts with easily created reporting features.
What do you dislike about the product?
The ability to customize so specifically can be overwhelming for a smaller business. Also felt like we were talked into too many licenses to begin our platform.
What problems is the product solving and how is that benefiting you?
SalesCloud had made us more efficient in tracking our pipeline conversions while allowing visibiilty to executive team. We have increased our number of conversions since beginning our platform a year and a half ago.
Salesforce Sales Cloud acts as out central repository for client infomration
What do you like best about the product?
We require a customizable platform that can capture and report on all activity with our clients: In-person events, Webinars, phone calls, and product and service consumption. The salesforce platform and its support organization have proven to be successful partners in achieving that goal and more.
What do you dislike about the product?
If you stick within out-of-the-box templates, Salesforce is a snap to implement; however, depending on your requirements the learning curve for customization can be steep; the product is not inexpensive.
What problems is the product solving and how is that benefiting you?
The central source of information for recording all client interactions, engagements, and invoicing management.
Overall Experience
What do you like best about the product?
The interaction and usage on the computer interface exceeds expectations. When logging information and genreating reports, it's an excellenet tool. I'm using this every day.
What do you dislike about the product?
When using Salesforce on your phone, I wish the app was as close to the same interface as the computer version. When I'm on my phone, I'm actually logging in to Salesforce through a web browser, rather than the app, because the web browser is easier to navigate and search for information.
What problems is the product solving and how is that benefiting you?
The Salesforce Sales Cloud is benefitting my daily tasks by offering a simplistic way to log key information about my project opportunities. It's easy to log information and keep it housed for future referencing.
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