Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Very good for customer engagement and customer 360
What do you like best about the product?
It's very powerful tool which enables to engage the customer 360 and also enhance the opportunity pipeline management.
What do you dislike about the product?
Forecasting and best commits and lead to quote management
What problems is the product solving and how is that benefiting you?
We are able to track the leads and progress of opportunity.
Best part on sales enablement to customer
Best part on sales enablement to customer
Pretty Awesome
What do you like best about the product?
The customizations are endless as your imagination.
What do you dislike about the product?
Probably user adoption. Some people see it as difficult to grasp but in my opinion that is a training issue.
What problems is the product solving and how is that benefiting you?
Fills the gap between picking up a lead and closing the deal quickly and efficiently.
Excellent
What do you like best about the product?
Sales Cloud has improved the sales experience. The reports and dashboards are extremely valuable. Having insight into the big picture of the company's pipeline is so important.
What do you dislike about the product?
I cannot think of anything at the moment that I do not like about Salesforce Sales Cloud. I cannot think of anything at the moment that I do not like about Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
This solution gives us a streamline sales management process. The security and availability to certain fields and records based on roles has been extremely valuable
Love sales cloud to sales better and more
What do you like best about the product?
It is very easy to use, you have all the data in the same place and you can have better results in your kpis
What do you dislike about the product?
I like everything, is easy and quickly to implement
What problems is the product solving and how is that benefiting you?
Tracking of sales and salesmen and kpis
IT Director - Salesforce COE
What do you like best about the product?
Process effiency to close deals faster, streamline the process, integrated data and transparency into status and metrics to measure success. Salesforce far exceeds their competitors.
What do you dislike about the product?
No dislikes. The only things not working is more of an internal challenge that we haven't invested the time to solve but Salesforce sales cloud has the capabilities.
What problems is the product solving and how is that benefiting you?
Sales process efficiently, common process, lower sales admin work, make the purchase and decision process easier for the customer. Provide transparency and metrics to drive success.
Best Sales experience
What do you like best about the product?
Sales cloud powers our sales platform and our business can now take power of Salesforce in their hand to customer to close deals faster and efficiently. It's one shop stop for our sales users to engage and get insights into our sales practices
What do you dislike about the product?
Integrations with our in house applications require a middleware and some custom Java code, brining mulesoft capabilities included in sales licenses would elevate some of these pain points.
What problems is the product solving and how is that benefiting you?
Brining sales users close to our customer by brining power of Salesforce mobile and now sales team can access all our custom processes on the go
Salesforce cloud review
What do you like best about the product?
Different products it offers and how you can report on sales through reports and dashboards
What do you dislike about the product?
Setting up and configuring the sales cloud
What problems is the product solving and how is that benefiting you?
Managing sales reports
Sales Cloud
What do you like best about the product?
Customer management and sales tracking features
What do you dislike about the product?
Implementation difficulties in setting up a new org
What problems is the product solving and how is that benefiting you?
Tracking sales efficiently and giving useful insights.
Structured Sales Process
What do you like best about the product?
Sales Cloud is great to manage your pipeline effectively. What I like most is the collaboration capabilities across different teams which helps to understand what is going on and to focus on quality when converting leads into customers.
What do you dislike about the product?
Overall we are happy. Continuously exploring new features which help us to improve further.
What problems is the product solving and how is that benefiting you?
Sales Collaboration and Planning
Sales Cloud
What do you like best about the product?
I love being able to track from leads to conversion and through our customer lifecycle. There are so many tools it integrates with easily, as well.
What do you dislike about the product?
There are times we struggle to get custom report types created to meet user's requests.
What problems is the product solving and how is that benefiting you?
It's giving us more visibility into our sales activities to help manage our teams more effectively.
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