Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Review
What do you like best about the product?
It is easy to find and build reports, keep all information in one place.
What do you dislike about the product?
It can be confusing to figure out how to build ceretain types of reports
What problems is the product solving and how is that benefiting you?
Keeping all opportunities organzied
Sales Cloud Administrative experience
What do you like best about the product?
The basic process flow of Leads to Accounts/contacts to Opportunities to quotes. The abiltiy to modify this basic flow to meet individual business needs. I alos enjoy the reporting funtionality and custome reports ability to get information across objects.
What do you dislike about the product?
The contraints limiting the ability to create formulas to capture data on ojects that are not related
What problems is the product solving and how is that benefiting you?
tracking the astatus of our opportunities and forecasting the next quarters revenue
Sales cloud fits our use case very well
What do you like best about the product?
- integration with our data tools (data warehouse)
- easy to use for mobile app
- easy to use without code
- easy to use for mobile app
- easy to use without code
What do you dislike about the product?
- some limitations on reporting (we have to have separate tools to manage that)
What problems is the product solving and how is that benefiting you?
Managing accounts and contacts and tracking effort for the sales reps out on the road
Best in Class customer service
What do you like best about the product?
Excellent lead and opportunity tracking warehouse
What do you dislike about the product?
App integration accross email platforms Outlook and Gmail
What problems is the product solving and how is that benefiting you?
It helps me to track customer opportunities by size of opportunity and timeline. It is also building a historical database of activity by lead and customer
Very useful, very powerful, very integrated but can get very expensive
What do you like best about the product?
Good platform for creating dashboards and reports for tracking sales funnel from prospect through to client. Dashboard capabilities are good enough for tracking multiple funnel stages, regions, etc.
What do you dislike about the product?
Linking data from various objects within the platform is not very straight-forward; support (client services) is often required when you want to do something more custom.
What problems is the product solving and how is that benefiting you?
SF Cloud helps us keep track of all sales and allows us to track product lines and services both individually and cumulatively. The dashboard capability enables a visual interpretation of where the organization is against goal at all times.
Easy to use and salesforce always provide trailheads that is very usefull
What do you like best about the product?
Easy to use, OOTB processes (flows, VR, lead covertion) , who can be customized very easy so sales team can do it
What do you dislike about the product?
nothing yet, just some technical improvements like mass profile update but its more related to all sfdc
What problems is the product solving and how is that benefiting you?
CRM basically, all our customers are in salesforce and we follow all the lead, opportunity, account, contact process, helping with reports all the data understanding
Salesforce Maps
What do you like best about the product?
Ease of access to customer accounts and their and their services compared to our old system
What do you dislike about the product?
Learning curve however that was due to our implementation
What problems is the product solving and how is that benefiting you?
We're still pretty new to the system so it's basic reporting information right now
Salesforce Sales Cloud - Best CRM for any Organisation Size
What do you like best about the product?
Salesforce Sales Cloud has been the backbone of our organisation. We have been using salesforce for storing customer data, running automation using flows, web to lead, customisations using APEX and every possible feature that helps us running business.
What do you dislike about the product?
I would say the License cost for per user is higher if its lowered than even smaller organizations can also adopt. Even we want to expand but the cost is too much.
What problems is the product solving and how is that benefiting you?
Salesforce is a integral part of my routine. I am certified in Salesforce and it has helped our organisation in tracking leads, opportunities , accounts, contacts and alot more. I cant even imagine my organisation function without Sales Cloud.
Powerfull Tool For Sales Industry
What do you like best about the product?
Salesforce Sales process make sales very simple and very organise for a sales excutive.
1. Always helps to excutive to follow alined process
2. Helps in day activity planing
and more features which can really help.
1. Always helps to excutive to follow alined process
2. Helps in day activity planing
and more features which can really help.
What do you dislike about the product?
There is nothing as such in my dislike list, always keeps me upto date with amazing updates which i can think off.
What problems is the product solving and how is that benefiting you?
It helps or directs sales excutive to maintain there day to day activity and keep there self upto dated and also they can easly track there performance
Powerful Database & workflow tool
What do you like best about the product?
Sales Cloud has a lot of great out of the box functionality. We like the ability to customize the software to fit our specific needs. It has helped us alot by automating mundane tasks for our users
What do you dislike about the product?
Depending on your needs it might be overkill. The software platform is mulitfaceted and can do a lot. it could be overwhelming if you only need a simple solution.
What problems is the product solving and how is that benefiting you?
Its being used as the centralized hub for storing information about our clients. it allows executives from around the company to get insights about our clients regarding which services they are using and where any gaps are in our product offerings.
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