Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM to set your sales team up for success
What do you like best about the product?
It is easy for sales reps to navigate and get clear insight into their deal. It also gives managers visibility into the pipeline to more accurate forecast and manage their teams. Helps Rev Ops teams better track metrics and develop strategy
What do you dislike about the product?
I dislike that the ability to view historical data at a set point in time is difficult and does not always give an accurate picture. I’d like to see analytical snapshots be more accessible.
What problems is the product solving and how is that benefiting you?
It allows me to collaborate with other teams and have I eight into my deal activity across the teams. It does make me more productive because I spend less time chasing updates. It’s in Salesforce!
Amazing product !
What do you like best about the product?
Easy navigation / user experience. Easy to configure. Integrated with other clouds
What do you dislike about the product?
UX can be better and AI can be inbuilt - basically preempting what user should do each day.
What problems is the product solving and how is that benefiting you?
Solving everything required for sales - planning to tracking to closing deals
Sales cloud dreams!!
What do you like best about the product?
Unifying the customer makes sales more effective
What do you dislike about the product?
Bad data in = bad data out. Doesn't replace users
What problems is the product solving and how is that benefiting you?
Visibility, single source of truth
When you get sales cloud, you get a platform
What do you like best about the product?
The product gets better with each release. The no code configuration and endless possibilities with the core platform. You can also extend the platform with apps. Almost everything integrates with salesforce.
What do you dislike about the product?
Could get pricey when you start adding features. The out of the box forecasting tool could be improved. CPQ add-on is good but very expensive. Einstein activity capture is good but you cannot report on number of emails sent by a rep.
What problems is the product solving and how is that benefiting you?
Lead to order process. Marketing to sales handoff process. Implementation of custom sales process using lightning path component. Einstein next best action helps guide reps on their next steps.
Accelerating conversion rate withbSF
What do you like best about the product?
Centralizing customer data, rietrieve them when you need it with a simple click , give the sales rep the ability to quickly a tuonate the next step - track all the history
What do you dislike about the product?
Licenses cost are too high for small and medium enterprises- it would be great this platform would become accessible to everyone with out having the barrier of the price
What problems is the product solving and how is that benefiting you?
Getting customer data in one place . A reliable and trustworthy source of information accessible in real time that allows to expedite the interaction and the engagement with the clients
The sales cloud is Amazing
What do you like best about the product?
The ease of usage as a user and admin and how good it looks
What do you dislike about the product?
The cost and features keep getting added
What problems is the product solving and how is that benefiting you?
Reporting and follow ups and revenue accountability
Perfect tool for any size company.
What do you like best about the product?
I love its highly customizable and even person without any coding knowledge will be able to to customizable the solution. There are also a lot of ready solutions for any team.
What do you dislike about the product?
Its hard to create complex solutions without code knowledge.
What problems is the product solving and how is that benefiting you?
We are using Salesforce for Process Managment, and sales processes from Lead Generation to Customer Success.
Best CRM
What do you like best about the product?
Love how customizable the Sales Cloud is. From page layouts, to buttons, to fields, the CRM grows with our business.
What do you dislike about the product?
Only downside is you probably want to hire a Salesforce administrator to help maintain and run the org. Lots of choice means someone needs to understand how to configure those choices.
What problems is the product solving and how is that benefiting you?
SalesForce keeps track of our prospective clients, and existing clients and lets us maintain contact with them, let them know about new products, etc.
Sales Cloud review
What do you like best about the product?
It helps close deals faster and help increase revenue
What do you dislike about the product?
We are happy with using Sales cloud. Sales users are happy
What problems is the product solving and how is that benefiting you?
It helps with closing deals faster and help increase revenue
Customer centric
What do you like best about the product?
Salesforce cloud helps me stay right on top of my current hot customers. I stay in constant contact with them throughout the sales cycle and throughout the sales final quote.
What do you dislike about the product?
The only negative I can think of is that I haven't used it sooner not much negatives from what I can pass on at this point. Yeah, so not really much negatives at this point thank you.
What problems is the product solving and how is that benefiting you?
We are able to use the ERP that we want to and also use salesforce is powerful CRM system. We use a mulesoft to integrate salesforce CRM into a third-party ERP.
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