Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud review
What do you like best about the product?
This helps keep our org clean and leads cases reports all in one dashboard
What do you dislike about the product?
There's nothing I dislike about the sales cloud
What problems is the product solving and how is that benefiting you?
Keeping everything together and organizes and all in one place for easy viewing
How paths help
What do you like best about the product?
I love the paths and the khanban view to help see what leads status are at a quick glance. You can also change the status.
What do you dislike about the product?
Enterprise sales management is hard to implement and understand.
What problems is the product solving and how is that benefiting you?
Want to track leads and opportunities.
Salescloud provides visibility
What do you like best about the product?
Sales cloud provides efficiency for Sales agents and simplifies management
What do you dislike about the product?
It can be a challenge to get long term agents to fully adopt sales Cloud but the system can be customized to reduce these barriers
What problems is the product solving and how is that benefiting you?
Allows sales reps to uniformly plan their days to maximize success
Also allows management to have insight into productivity and results
Also allows management to have insight into productivity and results
Easy to teach people
What do you like best about the product?
Super flexiable to customize to help my help to come with best software solution for my business.
Deep integration capabilities and a vast third-party application marketplace to enhance functionality
Service cloud is easy to use and at the same time very flexiable for reporting.
Deep integration capabilities and a vast third-party application marketplace to enhance functionality
Service cloud is easy to use and at the same time very flexiable for reporting.
What do you dislike about the product?
It cost lots of money to
It sometimes hard to learn for new people
Slow support responses for non-critical issues
It sometimes hard to learn for new people
Slow support responses for non-critical issues
What problems is the product solving and how is that benefiting you?
A easy user experience from navigation interface prespective
Hands down the best solution to help streamline your Salesforce process
What do you like best about the product?
The solution has helped us streamline our sales process in a way that is very intuitive and easy to adopt from an onboarding perspective. We have been using the solution for almost 9 years.
What do you dislike about the product?
I wish there was an easier way to help navigate our sellers through process change. The enablement ont hat front has also been a hurdle, I know with the launch of co pilot, this will drastically help but is an extra cost which is unfortunate.
What problems is the product solving and how is that benefiting you?
Keeping our team aligned on our process in a way that is easy to adopt. I am looking forward to see how the AI enhancement will help us be more productive and efficient.
Help Customers to Grow Your Business
What do you like best about the product?
To connect with my customers and help them to help our business grow. All the beautiful automations we can do. The new AI implementations that we can adopt are really cool
What do you dislike about the product?
Nothing that I really dislike. It's involving every single day and their to lot of good stuff happening every day. Still a lot to come so we don't have to do any cody
What problems is the product solving and how is that benefiting you?
It is solving the problem of being connected to the customer and helping us authenticate a lot of conversations with them so they are falling out of our sight and them not feeling ignored
Excellent
What do you like best about the product?
Providing sales information with ease and efficiency.
What do you dislike about the product?
Sometimes enhancements are hard to push through.
What problems is the product solving and how is that benefiting you?
Building reports for sales and application data.
Sales Management Made Easy with Salesforce Sales Cloud
What do you like best about the product?
This comprehensive customer relationship management (CRM) platform has transformed the way we manage our sales processes, boosting productivity and enhancing customer relationships.
What do you dislike about the product?
Too many changes and too quickly. I love the updates and enhancements, but the name changes, layout changes, etc. are too often.
What problems is the product solving and how is that benefiting you?
Managing, organizing, and analyzing at the tip of your fingers.
I’ve used Sales Cloud for years
What do you like best about the product?
Being able to have a single view of your prospects and customize, your list and views is invaluable. The key is to make sure that all the users are using it.
What do you dislike about the product?
Nothing really. Probably the biggest issue is making sure that you have someone who can be in charge of customizing views and being the admin in charge. you need to be able to have someone who is constantly in charge of looking at the system and making sure that it's working right.
What problems is the product solving and how is that benefiting you?
Salesforce is the premier provider for organizing your data. Making sure that the sales team has a great view of the system is a must. They need to be able to see everything and clear view formats in order to be as efficient as possible.
We love sales cloud
What do you like best about the product?
Great to keep track of our sakes business and helps our sales team generate more business.
What do you dislike about the product?
Can't think of much. Maybe more analytics capabilities.
What problems is the product solving and how is that benefiting you?
We use sales cloud to manage our customer relationships, to manage our sales funnel, and to grow our business.
We are definitely more productive when using sales cloud.
We are definitely more productive when using sales cloud.
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