Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
I love Salesforce Products!
What do you like best about the product?
The ease of coverting leads to opportunities and getting a quick view of the forecast!
What do you dislike about the product?
I honestly don't have anything I dislike!
What problems is the product solving and how is that benefiting you?
Stores significant data. Gets real time data on stages of an opportunity. Assists in closing the deal.
Sales Cloud is the best platform for any B2B business
What do you like best about the product?
Sales Cloud integration is impressive. It gives you a whole picture from contacts all the way to closed won. It shows contact and account activities which is super helpful for sales leaders to understand the prospect journey
What do you dislike about the product?
All clouds not only sales Cloud has limited dashboard capabilities when it comes to reporting. Only access to few objects in reporting
What problems is the product solving and how is that benefiting you?
It is a 360 view of pipeline from when an account is created to closed won
Incredibly powerful and innovative CRM
What do you like best about the product?
The constant rollouts of new features and improvements
What do you dislike about the product?
The sheer amount of data and skills needed to get the most out of the platform
What problems is the product solving and how is that benefiting you?
Allows us to track leads and customers across cohorts to analyze our engagement and fine tune our processes
Great CRM for Startups
What do you like best about the product?
I love the ability to create custom workflows and objects that are relevant to our small-mid size business
What do you dislike about the product?
I would like more case integrations that are standard.
What problems is the product solving and how is that benefiting you?
Automation to our customers using workflows
Sales cloud Review
What do you like best about the product?
Salesforce Sales Cloud can be expensive, especially for small businesses. Licensing, implementation, and ongoing customization costs can add up quickly
What do you dislike about the product?
Overwhelming Features: Some users may find the platform's extensive feature
What problems is the product solving and how is that benefiting you?
Its extensive features and options can make it complex to set up and use, requiring dedicated training for users.
endless possibilities
What do you like best about the product?
The possibilities for configuring the product to meet your business needs are endless.
What do you dislike about the product?
Granting users access to specific actions so that a flow can run correctly in the background. System-context access should be available for record-triggered flow.
What problems is the product solving and how is that benefiting you?
Handling large amounts of sales data and utilizing it in a meaningfun way.
Powering Sales
What do you like best about the product?
Salesforce sales cloud connects our Sales teams to their customers in an efficient and effective way. We understand our customers and their needs, and through the power of analytics, we continuously drive improvements in our sales processes.
What do you dislike about the product?
Not sure this really qualifies as a dislike, but I'd highlight that data quality can be a real issue if you don't spend enough time thinking about your data - how its input, who uses it, and who maintains it.
What problems is the product solving and how is that benefiting you?
Sales and territory management, 360 view of our customers, connecting our sales and service view of our customers. Data analytics help to understand strengths and weaknesses to drive optimization.
Enable Productivity with simple clicks
What do you like best about the product?
Out of box features readily available for teams to get a head start and lot of out of box features that could be easily configured as needed.
What do you dislike about the product?
Certain features are not available such as scanning any incoming files into salesforce.
What problems is the product solving and how is that benefiting you?
Helping processing the data
Easy to build, navigate and use
What do you like best about the product?
Formulas and flows. Even though that may be native for all clouds, Sales users need an ease of use and less clicks. These items help prevent that. I think Sales Cloud being easy for the user is the more important part.
What do you dislike about the product?
There are limitations with slicing and dicing the reporting. On a normal basis users want more complexity to the reports we've Templates.
What problems is the product solving and how is that benefiting you?
We're updating from a native system that we'd have to take down if we needed updates as simple as an account update. We also are going from on prem to cloud based data storage.
CRM
What do you like best about the product?
The most helpful is that all team members can view a clients profile and see updates from different individuals that have worked with the same client. Their repost and dashboards are super user friendly and with the right training, you can go a long way.
What do you dislike about the product?
Errors that show up when entering data. Not completely sure how to fix these errors.
What problems is the product solving and how is that benefiting you?
The problems that Salesforce sales cloud helps me solve are client reporting, accessibility to clients updates from different users.
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