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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Michael W.

No tool as powerful yet user friendly

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud allows you to have all of your customer data on one place, creating a source of truth.

The UI of Salesforce is very pleasant and is totally configurable which allows you to make adjustments as needed to help with team adoption
What do you dislike about the product?
There's not many downsides with sales cloud. The Salesforce platform as a whole has a few shortcomings here and there. But since they have such a large ecosystem built around it, there's very very few times something actually is "not possible"
What problems is the product solving and how is that benefiting you?
We use sales cloud as the main hub for our entire GTM function. Sales uses all of the OOB tools, and then our marketing team (via account engagement) uses that data to drive their decisions and segmentation


    Computer Software

Stellar

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is both extremely intuitive as well as complex enough to handle our individual org and it's nuance
What do you dislike about the product?
Nothing at this time. Salesforce is extremely flexible and always improving.
What problems is the product solving and how is that benefiting you?
We are an extremely large company with several orgs across several divisions . Salesforce alows us to provide users with a robust amount of data in a digestible way.


    Christina O.

Awesome Experience !

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Einstein Co-Pilot!! Love conversation intelligence for actionable insights!
What do you dislike about the product?
Love everything, but user guides would be helpful
What problems is the product solving and how is that benefiting you?
Revenue intel and efficiency!


    Jeff S.

Salesforce Core - Integrated Tools for Building Customer Relationships

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
All-in-one approach to managing the sales relationships using out-of-the-box capabilities.
What do you dislike about the product?
The platform is too customizable. Use the standard objects, workflows and components.
What problems is the product solving and how is that benefiting you?
It serves as a single pane of glass that all colleagues can reference to engage customers.


    Computer Software

Best Sales Cloud

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Complete functionality. Except that we have to pay cpq separately
What do you dislike about the product?
Lightning experience UI is so slow.
Have to purchase CPQ
What problems is the product solving and how is that benefiting you?
Easy lead data storing. AI provides suggestions that help sales people sell


    Lauren W.

Great seamless solution

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Fast adopt for new employees and really easy to use
What do you dislike about the product?
Nothing, I haven't yet had a negative experience
What problems is the product solving and how is that benefiting you?
It allows for our sales representatives to better access information for our customers, and make leads convert to wins


    Peter H.

Great product

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Helps accelerate sales with data and accuracy
What do you dislike about the product?
Nothing is great. I'm waiting for what more it can do
What problems is the product solving and how is that benefiting you?
Sales


    Cody G.

Sales Mades Easy

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud allows you to have organization and a process to your business.
What do you dislike about the product?
For some users that are resistant to change, Sales Cloud can look like a burden to them.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows us to have organization amongst our sales team.


    Debra W.

Pipeline automation for Sales

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy to make a difference for our Sales teams to prospect and deals. Also connects to the whole Salesforce platform for 360 degree view of the customer.
What do you dislike about the product?
There are multiple packages/licensing you need to purchase to get the full coverage
What problems is the product solving and how is that benefiting you?
Automating our revenue waterfall and helping us evaluate our pipelines. Also prospecting new and existing clients.


    Tyler U.

Configure and optimize easily

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I love the ability to easily to automate the sales process and configure to what our unique business use cases.
What do you dislike about the product?
I wish it was easier to forecast and customize forecasting within the platform.
What problems is the product solving and how is that benefiting you?
We are able organize territories and sales goals while using regional account territories and CPQ.