Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best CRM solution in the market for RevOps
What do you like best about the product?
- Automation capabilities for lead management, pipeline management, tracking sales performance, analytics and insights
- Ability to integrate seamlessly with 1P and 3P apps for additional capabilities and data driven insights
- Ability to integrate seamlessly with 1P and 3P apps for additional capabilities and data driven insights
What do you dislike about the product?
- Sales Forecasting model needs to be more competent as some of the AI powered models in the industry
- need to iron out CPQ integration/CPQ capabilities for accelerated deal closures
- need to iron out CPQ integration/CPQ capabilities for accelerated deal closures
What problems is the product solving and how is that benefiting you?
Solving Account, Contact management, lead management, opportunity management , deal and deal cycle, approvals , forecasting and pipeline management. Sales analytics and sales performance management
The best CRM to integrate a lot of tools in the companies.
What do you like best about the product?
Reports, dashboards, 360 client vision. Integrations. Sales force is a universal plug to allow you create personalization and customization to every business industry.
What do you dislike about the product?
Price and sometimes you don't have all the feature available. Some functions like flow I think the usability is not good enough. You need to have a dedicate team to operate the system
What problems is the product solving and how is that benefiting you?
Salesforce os the best way to create a 360 vision. No have other plataforms that have the power and features salesforce have. Besides that it is a universal plug to connect other solutions
The CRM
What do you like best about the product?
Sales Cloud is the ideal CRM for any user who wants to optimise their clients information and to boost their sales in an efficient way.
Besides having an intuitive way to work
Besides having an intuitive way to work
What do you dislike about the product?
In general I do not dislike any thing about Saleaforce. I think that maybe it could be improved how many of the Salesforce Classic and Lighting stuff are mixed in the platform
What problems is the product solving and how is that benefiting you?
It jas improved the way pur sales team is selling at the moment. As well theres more details about how the opportunities have been behaving all along the way toll it closes.
Easy to configure and use
What do you like best about the product?
Easy to use features for both the sales reps and the sales leaders such as easy task management, forecasting, lead management. The flexibility of the product is a huge plus to meet the custom needs of our business
What do you dislike about the product?
Some limitations on formatting that would make the layout easier for our agents to navigate. The price and all the add ons make it a large investment to get the full potential of the product.
What problems is the product solving and how is that benefiting you?
Our companies CRM the keeps track of our lead and active client pipeline. Helps keep up to date data on our pipeline and helps to avoid fallout of leads. Managers can easily see territories with wins and opportunities
Efficiency and data insights
What do you like best about the product?
It helps our sales reps sell more efficiently with tools to make the administrative part of their job less time consuming. Also CRM Analytics gives our sales leaders a great way to look at the forecast and pipeline and drill down to specific sellers and opportunities.
What do you dislike about the product?
I wish ETM data was cleaner and easier to report on.
What problems is the product solving and how is that benefiting you?
It helps keep an organized record of our accounts, opportunities and quotes for each customer. It also helps us make data driven decisions for the direction the company goes.
Sales cloud conforms and adapts to our unique business.
What do you like best about the product?
Sales cloud has allowed us to build custom processes for 2 different business streams and gives us the ability to scale our business needs by providing automated solutions, ease of customization and user friendly architecture.
What do you dislike about the product?
Their are unique use cases that sometimes require clunky workarounds for simple solutions.
Building custom junction objects for one to many relationships can get confusing for admins and end users.
Building custom junction objects for one to many relationships can get confusing for admins and end users.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is giving us the ability to track multiple business processes within a unified platform where we can easily report holistically across our organization.
Easy to implement and easy to use. The world standard for CRM products
What do you like best about the product?
Oppportunity management, leads and contacts tie into marketing cloud and we can deliver insights to Tableau.
What do you dislike about the product?
Not much. Data integrations from other tools
What problems is the product solving and how is that benefiting you?
Keeps sales and marketing accountable
Easy to work with
What do you like best about the product?
How easy it is to automate complex processes and how there is so much helpful information online
What do you dislike about the product?
Setup can be cleaned up some more. Some pieces are clunky.
What problems is the product solving and how is that benefiting you?
It cuts down time taken to complete lengthy processes that need to be actioned by the minute
Sales Cloud for organizing leads!
What do you like best about the product?
In Sales cloud we are able to enter all our leads in one location, and assign the opportunities to our sellers to follow up with potential new sales.
What do you dislike about the product?
It can have it's limitations which can cause more development and setup time.
What problems is the product solving and how is that benefiting you?
Having all the leads and opportunities, and user /customer information in one location. We’re also able to integrate leads from our main website and they import into Salesforce for our Sales team to follow up on.
Salesforce sales Cloud review by Infogen Labs
What do you like best about the product?
We are using sales cloud for our lead management and marketing as well. This has helped us manage our new and existing customers and track any new or existing opportunity renewals.
What do you dislike about the product?
Sales Cloud should provide an email to lead feature as well similar to email to case feature, that is available today with service cloud product. This would also help us in generating leads through a different channel.
What problems is the product solving and how is that benefiting you?
1.Tracking sales representative activities.
2. Managing accounts, leads and opportunities.
3. Saving time by sending email reminders regarding follow up with customers
2. Managing accounts, leads and opportunities.
3. Saving time by sending email reminders regarding follow up with customers
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