Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Excellent
What do you like best about the product?
Helps sales team get info they need. Appreciate the flexibility and knowledge build it sets for internal teams
What do you dislike about the product?
None applicable the tool is extremely valuable
What problems is the product solving and how is that benefiting you?
Allows team to view insights they need to do their job
Sales Cloud
What do you like best about the product?
Ease of use and ongoing innovated solutions
What do you dislike about the product?
Data capture can be time consuming for sales reps
What problems is the product solving and how is that benefiting you?
Driving sales
Senior developer
What do you like best about the product?
Features are wonderful and we at siemens have been using it from last 15 years.Thanks for the wonderful service .mostly i like the conversion part.it is wonderful
What do you dislike about the product?
Few features are packed up and take a lot of time to load like the path control on the conversion.want more better features on the sales cloud.i would expect them
What problems is the product solving and how is that benefiting you?
We had complex functionalities on the SAP side and we are converting them into Salesforce crm.we were more productive in increasing the performance on the business
Simply amazing!
What do you like best about the product?
Really like how it can get all our pipeline in a single view and how the tool evolve over time
What do you dislike about the product?
Sometimes ir is complex to understand all the different licenses
What problems is the product solving and how is that benefiting you?
Single source of truth, easy visualization of pipeline and forecast
The capacity of the software are amazing
What do you like best about the product?
The capacity of the application is surprising what can be achieved by making the integrations with the information of our customers brings with it a lot of benefit
What do you dislike about the product?
What has complicated us is the integration with other applications of the bank where we implement it, in itself it is not a failure as such of Salesforce but rather internal details
What problems is the product solving and how is that benefiting you?
The biggest problem that it is solving is the visibility that our team of sales leaders did not have since they did not have visibility of the scope that their teams had.
Great CRM solutions
What do you like best about the product?
It's get all my contact managed with possible integration with other Apps to expand the customer journey. Also the system is developed and backed by the vast amount of trailblazers.
What do you dislike about the product?
The flip side of the multiple solutions provided also increase time to trial and test to find out the suitable customization that best suit for our organization.
What problems is the product solving and how is that benefiting you?
A central location to store all the contacts the organization needs to manage. The way we can conteol the data access given out to the internal organization can provide good layer of info for each functions to operate jointly.
Amazing sales forecasting
What do you like best about the product?
Accurate Forecast the deals by leaveraging LLM.
What do you dislike about the product?
The unfriendly user experience but that is okay.
What problems is the product solving and how is that benefiting you?
Forecast the sales
lot of new features and Ai capabilities
What do you like best about the product?
Well integrated and ease of use for Marketing initiatives
What do you dislike about the product?
A little bit additional effort required to bring other data sources. May be a redundancy for the enterprise who has an already established data warehouses
What problems is the product solving and how is that benefiting you?
For better leads
I can very easily manage my sales team and track in real time Business opportunities
What do you like best about the product?
We have a very standarized workflow and everyone in the sales team speaks the same language. In the past before we work with Sales Cloud, identifying, managing and tracking opportunities was impossible
What do you dislike about the product?
It was very complicated to intégrate our core banking and other legacy systems into workflows. As of today we Still have a lot of challenges in order to solvente that issue.
What problems is the product solving and how is that benefiting you?
Sales strategy and daily activities tracking
Compliance Case management and legal eBilling
What do you like best about the product?
We use this platform for these two apps and it works great.
What do you dislike about the product?
Limitations around printing bills and setting up email preferences is not as configurable
What problems is the product solving and how is that benefiting you?
Customized to build case management and legal ebilling
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