Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud
What do you like best about the product?
Sales Cloud allows us to have every insight into our sales teams. From first contact to close, this product provides great visualization. Being able to track opportunities, tasks etc has been great
What do you dislike about the product?
Sometimes it's a little too much data. Trying to focus on what the key KPIs that we need to show can be difficult. Also sellers still need to update in order for us to track.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping us manage our relationship with corporate clients. The nature of our business is complecated. We are more productive having sales Cloud and so are our sellers
The best application around
What do you like best about the product?
Lead conversation process, opportunity management, sales console, tha ability to adjust sales process easily, assignment rules. It provides the ability to build customer 360 degree view.
What do you dislike about the product?
Price book, and add product line items is not customisable the user interface not up-to-date and 1 opportunit can be related to one price book only, not a flexible solution
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud improves lead management, enhances customer insights, automates tasks, offers robust analytics, and scales with our business, leading to increased revenue, improved customer relationships, and better decision-making
You don’t need another tool insight!
What do you like best about the product?
Sales cloud is full spectrum tool that gives every single aspect of our customer insight. Combining it with analytics and dashboards make it more user intuitive.
What do you dislike about the product?
Not able to organize the data for duplicates and quality to avoid the lengthy, cumbersome and expensive processes to clean the data later either with sf tools or third party tools.
What problems is the product solving and how is that benefiting you?
Giving the sales team full customer view from all the data insights wishin the database/enterprise along with good customer analytics for better adoption and increased sales.
Sales Cloud experience
What do you like best about the product?
Sales Cloud provides the ability to see all information related to the account to help provided important information for our Sales Team, Marketing users, and Customer Support Team. This helps to bring all the information together and simply processes for the account, account owner, and employer, who is utilizing Salesforce.
What do you dislike about the product?
Time consuming adding new users to Install Packages. Takes time to add users individually one by one, scrolling through list of names.
What problems is the product solving and how is that benefiting you?
Working with our Salesforce account, execs and creating cases space with salesforce directly.
Sales cloud is the tool for sales persons
What do you like best about the product?
Salesforce sales cloud is the all in one solution for all companies small and big. It helps you follow up on deals and pipe and automate your job. Love the tool!
What do you dislike about the product?
I just like everything but I also think that there are a lot of solutions worldwide catching up on capabalities. That's why I liked it when salesforce came with a starterpack and will add new ai feateres
What problems is the product solving and how is that benefiting you?
Salesforce helps me do my job quicker more efficient better... I learnt by keeping track of my activities im better as a sales consultant and dont forget important stuff no more
Sales cloud is fast cloud
What do you like best about the product?
Closing a deal. Everything from lead generation to quote is been in single platform. It's like one stop shop. Less clicks more work done. With additional apeexchange products the time to market is quick, while the competitors are still working on it.
What do you dislike about the product?
The governor limits. I know we can't get around with it, as it is multitenanr architecture. Increasing the performance with the Single thread transaction, so that we can't step on each other's toe.
What problems is the product solving and how is that benefiting you?
Sales funnel. Tracking the leads in excel sheet. Quick time to market before competitors launch, so that we are one step ahead. Yes the business performance increased.
Sales Productivity is here
What do you like best about the product?
I love the idea of having all of your analytics, insights, and data at the fingertips of my Sales Team. I think it is a game changer for sellers.
What do you dislike about the product?
The only concern is about user adoption of the tools so we can get the data insights we need to be more productive
What problems is the product solving and how is that benefiting you?
Bringing everything together in one place for sales reps
Sales Cloud Implementation for our Lead Generation and Management
What do you like best about the product?
The reports and dashboards, as well as the lead management system. I like that we are able to convert them to different opportunity types and manage the sales processes.
What do you dislike about the product?
Forecasting is difficult and not as easy to setup and configure for out of the standard use cases. Also Lead Territory Assignemnt is difficult to manta in without setting up automations.
What problems is the product solving and how is that benefiting you?
It is helping us have a centralized view of all our leads coming in from the different channels. It's also easy to setup viewpoints for our team and visualizations on converaion
Salesforce’s Sales Cloud is Awesome!
What do you like best about the product?
I like how Salesforce's Sales Cloud easily tracks Marketing initiatives, prospects, and opportunities. Being able to see a user's journey with our company helps to log our reps needs and hold us accountable with following up to continually develop our relationships and grow the business.
What do you dislike about the product?
Currently, I do not have any dislikes about Salesforce Sales Cloud. I like that the products and objects are being updated with the releases. Also, there are some products I have not used.
What problems is the product solving and how is that benefiting you?
We are now able to track prospects with Leads. Our sales reps are able to manage their Accounts and Contacts. In addition, our reps can track their notes, emails, and appointments using Activities.
Increased revenue
What do you like best about the product?
Our reps closed the deals faster and sales calls and revenue went up by 20% year to date
What do you dislike about the product?
I use the positive side of if and haven't seen any cons so far. I wish to include some capabilities of CPQ in sales cloud.
What problems is the product solving and how is that benefiting you?
It helps our reps focus on closing deals faster and they don't have to go to hundred different applications which saves a ton of time
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