We use the solution to manage sales forecasting.
Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Manages sales forecasting with good analytics but have latency issues
What is our primary use case?
What is most valuable?
The solution has the ability to run reports on the pipeline and understand the likelihood of the sales. The analytics tools are very good.
What needs improvement?
The connectivity has some latency. It could be more responsive.
For how long have I used the solution?
I have been using Salesforce Sales Cloud for ten years.
What do I think about the stability of the solution?
The tool has some latency.
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
It is scalable up to several hundred thousand users. It is highly scalable. We use it daily. I rate the solution’s scalability a ten out of ten.
Which solution did I use previously and why did I switch?
I have used Oracle Sales Cloud and Microsoft Dynamics.
How was the initial setup?
The initial setup takes three minutes.
I rate the initial setup a seven out of ten, where one is difficult and ten is easy
What was our ROI?
ROI is very good. There are productivity and efficiency gains.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What other advice do I have?
It is very easy to integrate with other tools and APIs.
I recommend the solution because they are the market leaders in what they do.
Overall, I rate the solution a seven out of ten.
Efficient
What do you like best about the product?
It helps me understand data to set my campaigns
What do you dislike about the product?
Sometimes it goes blank and I need to delete history and browser
What problems is the product solving and how is that benefiting you?
We have millions of contacts and it helps to target and segment these
Really good
What do you like best about the product?
Leads management feature is really good and better.
What do you dislike about the product?
Salesforce sales cloud multi org set up should be simpler
What problems is the product solving and how is that benefiting you?
Trying to solve leads management and also qualification
A comprehensive platform designed to empower sales teams
What do you like best about the product?
1. quite ease to use
2. central hub for all team & tracking
3. real time report & quick check
2. central hub for all team & tracking
3. real time report & quick check
What do you dislike about the product?
While Salesforce Sales Cloud offers robust features, its steep learning curve can be off-putting for new users. Additionally, the pricing structure can be prohibitive for smaller businesses, making it less accessible.
What problems is the product solving and how is that benefiting you?
Firstly, it streamlines our sales processes, from lead generation to closing deals, ensuring efficiency and effectiveness. Secondly, it provides valuable insights through analytics, helping us make data-driven decisions. Lastly, its mobile capabilities enable us to stay connected and productive on the go.
Excellent Product for Sales / Marketing Teams
What do you like best about the product?
Cutomization, reporting, dashboards, integrations
What do you dislike about the product?
Can be hard and confusing to use if you aren't use to it.
What problems is the product solving and how is that benefiting you?
Managing our leads, contacts and opportunities
My honest review of SF Sales Cloud
What do you like best about the product?
The most helpful thing that I have found is it allows us to better view pipeline for strategic business meetings.
What do you dislike about the product?
The largest downside we have is switching to use to system as a company, meaning we data is often missing (not Salesforce's fault, but just ultimately frustrating)
What problems is the product solving and how is that benefiting you?
Allowing us to accurately plan sales and find new opportunities of growth.
Really immersive and insightful
What do you like best about the product?
I love how easily it has all customer data, how you have one glass pane and can make an impact on any business if implemented right
What do you dislike about the product?
In all honesty not much. I think it's great product
What problems is the product solving and how is that benefiting you?
Keeps us informed with the latest sales deals with our customers and ensure we are contacting and interacting with them at the right time, whether or not this is a renewal or a new lead
Great cost-effective app
What do you like best about the product?
Easy to scale and stand up new services!
What do you dislike about the product?
Difficult to manage sometimes as there is so much choice of sales process
What problems is the product solving and how is that benefiting you?
Keeping a single view of a customer and their iinteractions with our company
Good
What do you like best about the product?
Opportunities and and the lead conversation process
What do you dislike about the product?
Nothing to disklike about Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
One stop shop for customer information
Really good tool - intuitive but costly
What do you like best about the product?
I love how intuitive the platform is. The use of full personalisation depending on your business is amazing, you can create views that suite your business needs.
Easy for sales to manage their customers
Easy for sales to manage their customers
What do you dislike about the product?
The biggest dislike is the cost and the technical knowledge for successful set up
What problems is the product solving and how is that benefiting you?
Allows us to have a single source of truth for all customers and accounts
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