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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Helpful for Wholesalers, but Data Cloud Integration Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
This tool assists our wholesaler in selling financial services products.
What do you dislike about the product?
The integration with Data Cloud could be better and more straightforward. It appears that this is yet another product we need to purchase in addition to Sales Cloud.
What problems is the product solving and how is that benefiting you?
Improve sales efficiency and streamline operations.


    Michaël C.

Empowering for Brokers, But Not Yet Fully Utilized

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Truly empowers our business model with brokers and advisors
What do you dislike about the product?
That we aren’t hang it to its full potential yet in my company
What problems is the product solving and how is that benefiting you?
Centralized leads and remove them from our P&C solution


    Mark F.

Great 360 Data and Automations, but Pricey

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
360 related data, automations, and external apps
What do you dislike about the product?
Even with nonprofit discounts, costs limits full utilization
What problems is the product solving and how is that benefiting you?
Account and contact management as well as reporting


    Computer Software

Sr. Sales Ops Manager

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Insights that are reportable and makes it easier to manage accounts and opportunities. Really flexible into making it customizable to your org.
What do you dislike about the product?
Newer features come out all the time and it's hard to keep up
What problems is the product solving and how is that benefiting you?
Customizable use cases for my sales team and visibility for my leadership team


    Aurora F.

Great for Lead Nurturing

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Lead nurturing and AI agent force functionalities
What do you dislike about the product?
It becomes slow when the data is too complex
What problems is the product solving and how is that benefiting you?
It is helping me with lead generation and opportunity management


    Santhosh S.

Great Standard Features, But Lacks Bulk Update Like Excel

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Sales cloud offers standard features which is very cool
What do you dislike about the product?
It not provided bulk update as excel sheet
What problems is the product solving and how is that benefiting you?
Managing multiple leads


    Elliott S.

Excellent Integrations and Outstanding Experience with Salesforce Sales Cloud

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
One of my favorite things that I love about salesforce sales Cloud is that it helps me be organized, but it also really does a good job of increasing productivity really good UX
What do you dislike about the product?
I there’s nothing I dislike about salesforce sales Cloud salesforce sales Cloud is one of the best products I have ever used in my entire life
What problems is the product solving and how is that benefiting you?
Sales for sales Cloud is solving a lot of problems that are going to benefit me. One of these problems is just administrative burden. I really enjoy not having too much administrative bur.


    João M.

Intuitive and Effective for Sales, Minor Bugs Occasionally

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It is very intuitive and easy to use, making sales more efective.
What do you dislike about the product?
It may have a few bugs sometimes, but I always manage
What problems is the product solving and how is that benefiting you?
Centralizes data, automates tasks, improves pipeline visibility, helps me close deals faster.


    Thomas H.

Streamlined Setup, Boosted Sales Effectiveness

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love how extremely simple and easy it is to set up Salesforce Sales Cloud. The platform excels at pipeline and opportunity management, especially with collaborative forecasting, making our sales processes much more effective. Additionally, I've seen significant growth in generated revenue and enhanced motivation among the sales team.
What do you dislike about the product?
I find the forwarding capabilities not detailed enough and feel the need for more integrated document support within Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to enhance pipeline management, collaborative forecasting, and improve sales effectiveness, resulting in increased revenue, better customer distribution, reduced lost customers, and motivated employees.


    Automotive

Great All-in-One Sales Tool, But Add-Ons Cost Extra

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Brings everything sales folks need together in a single, highly customizable interface
What do you dislike about the product?
Lots of add-ons are only available for an additional cost
What problems is the product solving and how is that benefiting you?
Having to go to lots of different systems to perform different actions