Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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I have worked in sales cloud for 3 years and its really good for quote to cash experience
What do you like best about the product?
Salesforce flows helps us most to automate the processes our business has and helps me as an administrator to meet customer expectations without knowing the apex code language
What do you dislike about the product?
There are still lot of things that need triggers and apex code for customising requirements which cannot be done by a admin. Another area to improve is the performance experience on page load which can be improved
What problems is the product solving and how is that benefiting you?
It helps our salespeople to quickly make sales decisions based on the inputs given and makes their sales experience a smooth performance. They can target leads based on score and get a better chance in converting opportunities
Sales cloud improves sales processes
What do you like best about the product?
Sales cloud has allowed me to help my own business and other customers have more clarity over the sales process and improved sales completely. With COVID it allowed companies to continue having a sales process from anywhere in the world.
What do you dislike about the product?
I dislike that there are some features that should be part of sales cloud, however they are not. Such as some of cpq
What problems is the product solving and how is that benefiting you?
The best thing is getting rid of spreadsheets and having all your data in front of you so that you can sell your product easier
Good real time reporting from anywhere
What do you like best about the product?
As a user that builds reports and dashboards for our sales teams. Being able to develop powerful reports and dashboards that they can access and use from anywhere is invaluable.
What do you dislike about the product?
Some of the reporting limitations in the base Salesforce model as well as dashboard limits that stop us creating unlimited dashboards for a global sales team despite being on a Salesforce Unlimited platform.
What problems is the product solving and how is that benefiting you?
Pipeline engagement and forecasting.
Being able to build told that allow us to give our sales teams and managers the ability to vie there prove and forecasts in real time w
Being able to build told that allow us to give our sales teams and managers the ability to vie there prove and forecasts in real time w
Salesforce is a universal tool for our business
What do you like best about the product?
It allows our admins to customise the experience and provide a bespoke solution for our business
What do you dislike about the product?
Lightning sales cloud could be faster, often get users complaining about speed
What problems is the product solving and how is that benefiting you?
Providing a crm to allow our reps to sell effectively in an integrated system
Salesforce automation is one of the best
What do you like best about the product?
Having salesforce as our one truth, all the data in one place, it's very user friendly. And the level of automation you can do without code is very helpful for admins
What do you dislike about the product?
Some of the user interfaces in setup takes too many clicks to find. Also there are things where we have to go back into classic to change, such as salutations.
What problems is the product solving and how is that benefiting you?
Salesforce is helping our clients with fundraising and grant making, and managing our clients .For us it is helping us with managing clients, projects, cases and employees dats
Everything you could want from a crm
What do you like best about the product?
You can get pretty much everything you need out of the box and it just works!
What do you dislike about the product?
There are a few simple elements which would help to improve the use but they don't seem to be top priority
What problems is the product solving and how is that benefiting you?
Reporting on the data you have and been able to problem solve
Excellent CRM with endless opportunities
What do you like best about the product?
The amount of development that can be carried out with no or low code options
What do you dislike about the product?
Unable to report on attachments easily for users to identify gaps
What problems is the product solving and how is that benefiting you?
We are able to ensure that the sales team can communicate more effectively with brand guidelines with our customers and they are walked through the process to ensure everyone is working in the same way
Innovative and easy to use
What do you like best about the product?
I work on the admin side of Salesforce, what I love is how the set up and administration of the system is easy to use and logical. It's easy to navigate around too.
What do you dislike about the product?
There have been some things that we haven't been able to do, for example to be able to report on opportunities with attachments. It seems like it should be simple, but there isn't yet a solution, I had to upvote an idea, but is a shame as it seems like a basic.
What problems is the product solving and how is that benefiting you?
How to keep track of our leads and who to target, and also the renewal of current opportunities.
Review by Zulfiqar
What do you like best about the product?
- Access to all my data
- Notes in Activities and sharing it.
- Integration with outlook
- Tailored reports and Dashboards
- Tailored flows
- Notes in Activities and sharing it.
- Integration with outlook
- Tailored reports and Dashboards
- Tailored flows
What do you dislike about the product?
- Lack of built in mechanism to keep data clean
What problems is the product solving and how is that benefiting you?
- Leads object helps with generating and tracking Leads
- Account and Contact help with supporting our clients
- Activities help with analysis in addition to keeping track of client and contact activities.
- Account and Contact help with supporting our clients
- Activities help with analysis in addition to keeping track of client and contact activities.
Great software!
What do you like best about the product?
Salesforce is a fantastic tool with a very intuitive interface and great functionality. The new AI features are really making it easier to deploy new workflows.
What do you dislike about the product?
nothing of any particular note at this time.
What problems is the product solving and how is that benefiting you?
Tracking opportunities in our dynamic Sales team and forecasting the pipeline and reporting on this activity together with linking to quotes and sales order forms
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