Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Amazing CRM Product
What do you like best about the product?
Sales cloud helped us with our business needs in terms of flexibility in customization and the ability to grow our ecosystem.
What do you dislike about the product?
If your processes and configurations aren't documented. It does get overwhelming
What problems is the product solving and how is that benefiting you?
It allows our users to plan their opportunities dynamically
A efficient way of managing customer relationships.
What do you like best about the product?
Ability to access customer information and collaborate with team members working towards aligned goals.
What do you dislike about the product?
There is nothing I dislike but it has taken our team time to understand all the capabilities and enhancements available to meet our needs.
What problems is the product solving and how is that benefiting you?
Access to information, collaboration and tracking capabilities.
Salesforce Sales Cloud for professional services
What do you like best about the product?
The reporting and tracking our sales targets on weekly basis is what I loved the most.
What do you dislike about the product?
We want to have more of native document generation.
What problems is the product solving and how is that benefiting you?
Everything sales really. We extensively track our sales team performance both inside and outside sales..deal management is also done on CRM.
Salesforce Cloud Powers Successful Sales Teams
What do you like best about the product?
The flexibility of controls, data, approvals, forecasting, dashboards, and even the interface give you so much power to lift up your sales team to provide more meaningful consistent results.
What do you dislike about the product?
I'm surprisingly, many features are locked behind paid upgrades or additional apps but with enough ingenuity with developers and strong administrators you can build your own solutions as well.
What problems is the product solving and how is that benefiting you?
Tracking and forecasting sales along with all of the controls needed in the sales process. It provide easy to build dashboards, metrics, Google rules, configurators, all with no or low code implementation.
Best CRM platform!
What do you like best about the product?
It is all connected! I can see al me data on my home page and act on it
What do you dislike about the product?
Lot of clutter/noise sometimes might be distracting from main tasks
What problems is the product solving and how is that benefiting you?
I get multiple leads from multiple sources within the firm. I can rent the leads and act on it.
Sales Cloud Review
What do you like best about the product?
Salesforce Sales Cloud helps our organization stay organized and on top of our sales game. It helps continually track leads, log and prepare for meetings, and everything in between.
What do you dislike about the product?
There is nothing I dislike about Salesforce Saled Cloud. I think it has everything we need to be successful in our industry and with our clients. There are no improvements I have in mind.
What problems is the product solving and how is that benefiting you?
Automating emails, email templates, logging meetings, tracking clients, tracking opportunities, utilizing my time effectively, documenting all aspects of prospects and contacts
Good to work with
What do you like best about the product?
Custom objects, flows, opps to keep all customer information and have relational objects
What do you dislike about the product?
Fuzzy logic is not available, duplicates management in various integrations
What problems is the product solving and how is that benefiting you?
Storing customer info to have customer analytics
Sales cloud
What do you like best about the product?
Leads Opportunities Quote custom objects
What do you dislike about the product?
Fuzzy logical is not there for duplicate validation
What problems is the product solving and how is that benefiting you?
Nice
Salescloud has the potential to supercharge your sales teams
What do you like best about the product?
The flexibility; the built-in best practices
Potential for a 360 customer view
Potential for a 360 customer view
What do you dislike about the product?
Sometimes too slow to remove legacy setup or overlap with new functionality
What problems is the product solving and how is that benefiting you?
Providing a clear view on all customer data, incl external datasources.
Provides a 1stop shop for the full commercial team. No need to rely on multiple tools
Provides a 1stop shop for the full commercial team. No need to rely on multiple tools
Sales Cloud got us started, Sales Engagement will speed it up!
What do you like best about the product?
Sales Cloud is a great product in and of itself, but it is the constant innovation that makes it a game changer.
What do you dislike about the product?
The out-of-the-box data model could be stronger - we had to create more custom objects then I would have liked, but the fact that it was easy to do so made us successful.
What problems is the product solving and how is that benefiting you?
Our last CRM was to difficult to access, Sales Cloud being always available - browser or mobile - is phenomenal. Putting the tool in our Sales people's hands is key.
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