Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
The sales cloud is Amazing
What do you like best about the product?
The ease of usage as a user and admin and how good it looks
What do you dislike about the product?
The cost and features keep getting added
What problems is the product solving and how is that benefiting you?
Reporting and follow ups and revenue accountability
Perfect tool for any size company.
What do you like best about the product?
I love its highly customizable and even person without any coding knowledge will be able to to customizable the solution. There are also a lot of ready solutions for any team.
What do you dislike about the product?
Its hard to create complex solutions without code knowledge.
What problems is the product solving and how is that benefiting you?
We are using Salesforce for Process Managment, and sales processes from Lead Generation to Customer Success.
Best CRM
What do you like best about the product?
Love how customizable the Sales Cloud is. From page layouts, to buttons, to fields, the CRM grows with our business.
What do you dislike about the product?
Only downside is you probably want to hire a Salesforce administrator to help maintain and run the org. Lots of choice means someone needs to understand how to configure those choices.
What problems is the product solving and how is that benefiting you?
SalesForce keeps track of our prospective clients, and existing clients and lets us maintain contact with them, let them know about new products, etc.
Sales Cloud review
What do you like best about the product?
It helps close deals faster and help increase revenue
What do you dislike about the product?
We are happy with using Sales cloud. Sales users are happy
What problems is the product solving and how is that benefiting you?
It helps with closing deals faster and help increase revenue
Customer centric
What do you like best about the product?
Salesforce cloud helps me stay right on top of my current hot customers. I stay in constant contact with them throughout the sales cycle and throughout the sales final quote.
What do you dislike about the product?
The only negative I can think of is that I haven't used it sooner not much negatives from what I can pass on at this point. Yeah, so not really much negatives at this point thank you.
What problems is the product solving and how is that benefiting you?
We are able to use the ERP that we want to and also use salesforce is powerful CRM system. We use a mulesoft to integrate salesforce CRM into a third-party ERP.
I love the application
What do you like best about the product?
The maps feature and territory management is amazing and helpful. We use it for all our company activities including expenses for business trips. We also like the lead scoring via Pardot.
What do you dislike about the product?
I would say I don't like the loading time on maps; it needs improvement. Furthermore, the AI features don't look generally available. I would like to see customer references so we can consider it.
What problems is the product solving and how is that benefiting you?
Sales helps to make data transparent and to analyze it. It helps to streamline processes and be more efficient. Lastly, it helps me to always know what is going on with my customer, especially when you integrate external data from representatives.
Game-changer
What do you like best about the product?
User-Friendly Interface: Salesforce Sales Cloud offers an intuitive interface that’s easy for teams to adopt.
What do you dislike about the product?
Its extensive features can be overwhelming, leading to a steep learning curve for new users.
What problems is the product solving and how is that benefiting you?
It centralizes customer data, enabling better customer relationship management. Users can access a 360-degree view of customers, leading to more personalized interactions and improved customer satisfaction.
Maximized Efficiency
What do you like best about the product?
I have worked on multiple CRM's in my career and Salesforce Sales Cloud has better sales force automation, data, and intelligence than the others
What do you dislike about the product?
Saving entered data is not automatic.
Erroe messages are not very intuitive
Erroe messages are not very intuitive
What problems is the product solving and how is that benefiting you?
Sales Engagement, pipeline management
The only CRM
What do you like best about the product?
One stop shop for customer services info. 360 view.
What do you dislike about the product?
Lack of some simple features. For example giving other's permission to delete account teams.
What problems is the product solving and how is that benefiting you?
Pipeline mgmt.
I have been working on sales cloud since 2011 and it’s the core component to start your Salesforce
What do you like best about the product?
It is simple to use and flexibility to create reports and dashboards is amazing
What do you dislike about the product?
Limit of 20 fields on adding field history
What problems is the product solving and how is that benefiting you?
Ability to track opportunities and lead scoring
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