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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Food & Beverages

Powerful product with a high level of customization capability

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The possibilities really are endless. Sales cloud offers an incredible foundation for businesses to build upon and customize according to their needs. It really allows us to streamline the sales experience.
What do you dislike about the product?
Sometimes it is a little challenging to get all the pieces working together in the way that you need due to system limitations
What problems is the product solving and how is that benefiting you?
Sales cloud is offering a lot of new solutions that will help us become more efficient in our sales planning and performance management


    Jamie G.

Super agile system

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy to build and customize to your needs
What do you dislike about the product?
Customized issues with other new applications
What problems is the product solving and how is that benefiting you?
Not standard processes trying to add more functionality


    VJ (Vishwajeet) S.

A must for any Business!

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
A great tool to use for any Sales team and be able to run your business and Sales Cycle. Capability to integrate and easy to use UI.
What do you dislike about the product?
The thing that I don't like Sales Cloud is not having out of the box flows that are common to most of the businesses. But this ain't a deal breaker you can create your own if you need be.
What problems is the product solving and how is that benefiting you?
It is helping us have a consolidated view of our customers and our interaction with them and be able to utilize this information for making informed decision and have a meaningful interaction with our customers.


    Suren T.

#1 CRM

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Great features, Customer 360, easy integrations
What do you dislike about the product?
Nothing, fee for some needed features. Governor limits
What problems is the product solving and how is that benefiting you?
Business processes automation


    Lisette R.

Integral to the success of our sales team

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Everything in one place from the CRM that does it better than any copy cat. Important as a sales ops director to streamline our processes knowing SF has our analytics handled.
What do you dislike about the product?
yes, SF is pricey and it can seem complex to learn.
What problems is the product solving and how is that benefiting you?
using Engagement has been a huge boost to our team productivity.


    Sanjay R.

I have been using sales cloud managing a sales team and it’s great

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The ability to dashboard and report has been really useful, and customizing fields and objects to our specific business needs is great.
What do you dislike about the product?
Flows are tough to adhere to and adoption is tough for sales team who is not 100% familiar with salesforce.
What problems is the product solving and how is that benefiting you?
The ability to manage sales numbers and contact data and track opportunities is incredibly useful.


    Richard B.

Salesforce for Wealth Management

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
User Experience and parameterization options
What do you dislike about the product?
When it is necessary to create automation, it is not so simple
What problems is the product solving and how is that benefiting you?
Unify customer information, interactions and thus be able to deliver a better experience. Without a doubt, the biggest gain is in customer service and time to market


    Abhijeet L.

Unlocking Success with Salesforce Sales Cloud

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a comprehensive CRM solution that empowers organizations to build and maintain strong customer relationships, streamline sales processes, and make data-driven decisions. It's a powerful tool for businesses of all sizes looking to boost sales performance and drive growth.
What do you dislike about the product?
Not really but yes user licensing should little bit lower
What problems is the product solving and how is that benefiting you?
It help to our many customers in there sales


    Melissa N.

Game changing for our organization

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I love being able to access all of my pipeline data through a website, my phone and my tablet. Being able to reach everything in the moment is critical. We wouldn't be able to manage without it.
What do you dislike about the product?
I wish we could afford more licenses. I get discouraged when new neatures only go to the very highest license levels. We have grown but aren't big enough business to leverage all the features.
What problems is the product solving and how is that benefiting you?
Being able to see our wholistic pipeline and top prospects as well as the most recent actions and next steps has been very helpful over time. It gives me a sense of control over the data.


    Andrea K.

Sales Cloud brings insights and productivity

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Love the features that come with Salesforce Unlimited edition. Sales cloud is constantly improving. As an admin, it's fun to build automations for this cloud.
What do you dislike about the product?
Some features are clunky or haven't been updated to lightning experience.
What problems is the product solving and how is that benefiting you?
Bringing our sales team insights, making them more effective and proficient in their selling activities.