Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud is a game changer
What do you like best about the product?
Sales cloud has allowed our sales teams to click less and close more. Beyond facilitating the entire sales process from opportunity identification to closing wins, it has also allowed us to identify and leverage synergies between business units and realize organizational efficiencies not previously idenfitied.
What do you dislike about the product?
The only reason opportunity for further evolution is a result of our organizational complexity, in terms of customer programs and value proposition calculations.
What problems is the product solving and how is that benefiting you?
Simplifying the user sales journey and managing customer relationships beyond what we previous imagined possible.
Best CRM in the Game for Sales Orgs
What do you like best about the product?
I like that it is customizable for my organization. We like to do things our way, and Salesforce gives us the ability to do that.
What do you dislike about the product?
I am a huge fan of Salesforce and Sales cloud.
What problems is the product solving and how is that benefiting you?
It brings our sales org to one place. It is our source of truth and is the defining our new reporting iniatives.
Great for sales teams
What do you like best about the product?
Lots of out of the box capabilities that can be setup easily and a lot more capabilities that can be built and fully customized by custom development. System that can scale with your business.
What do you dislike about the product?
It's expensive. If your business has lots of specialized processes, customization may be costly unless you have in house development teams.
What problems is the product solving and how is that benefiting you?
It's the platform our entire sales org runs on. It runs our business.
Sales process
What do you like best about the product?
We use sales cloud for long time to manage our leads, opportunities and etc
What do you dislike about the product?
Sometimes Managing the opportunity can be challenge
What problems is the product solving and how is that benefiting you?
Managed the leads opportunities and accounts
Sales cloud rev
What do you like best about the product?
Ease of use. Pipeline management and lead conversion
What do you dislike about the product?
I'm not sure. It's pretty good and née features are added often
What problems is the product solving and how is that benefiting you?
Tool for relationship management and keeping track of pipeline and opportunities
No tool as powerful yet user friendly
What do you like best about the product?
Sales cloud allows you to have all of your customer data on one place, creating a source of truth.
The UI of Salesforce is very pleasant and is totally configurable which allows you to make adjustments as needed to help with team adoption
The UI of Salesforce is very pleasant and is totally configurable which allows you to make adjustments as needed to help with team adoption
What do you dislike about the product?
There's not many downsides with sales cloud. The Salesforce platform as a whole has a few shortcomings here and there. But since they have such a large ecosystem built around it, there's very very few times something actually is "not possible"
What problems is the product solving and how is that benefiting you?
We use sales cloud as the main hub for our entire GTM function. Sales uses all of the OOB tools, and then our marketing team (via account engagement) uses that data to drive their decisions and segmentation
Stellar
What do you like best about the product?
Salesforce is both extremely intuitive as well as complex enough to handle our individual org and it's nuance
What do you dislike about the product?
Nothing at this time. Salesforce is extremely flexible and always improving.
What problems is the product solving and how is that benefiting you?
We are an extremely large company with several orgs across several divisions . Salesforce alows us to provide users with a robust amount of data in a digestible way.
Awesome Experience !
What do you like best about the product?
Einstein Co-Pilot!! Love conversation intelligence for actionable insights!
What do you dislike about the product?
Love everything, but user guides would be helpful
What problems is the product solving and how is that benefiting you?
Revenue intel and efficiency!
Salesforce Core - Integrated Tools for Building Customer Relationships
What do you like best about the product?
All-in-one approach to managing the sales relationships using out-of-the-box capabilities.
What do you dislike about the product?
The platform is too customizable. Use the standard objects, workflows and components.
What problems is the product solving and how is that benefiting you?
It serves as a single pane of glass that all colleagues can reference to engage customers.
Best Sales Cloud
What do you like best about the product?
Complete functionality. Except that we have to pay cpq separately
What do you dislike about the product?
Lightning experience UI is so slow.
Have to purchase CPQ
Have to purchase CPQ
What problems is the product solving and how is that benefiting you?
Easy lead data storing. AI provides suggestions that help sales people sell
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