Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great seamless solution
What do you like best about the product?
Fast adopt for new employees and really easy to use
What do you dislike about the product?
Nothing, I haven't yet had a negative experience
What problems is the product solving and how is that benefiting you?
It allows for our sales representatives to better access information for our customers, and make leads convert to wins
Great product
What do you like best about the product?
Helps accelerate sales with data and accuracy
What do you dislike about the product?
Nothing is great. I'm waiting for what more it can do
What problems is the product solving and how is that benefiting you?
Sales
Sales Mades Easy
What do you like best about the product?
Salesforce Sales Cloud allows you to have organization and a process to your business.
What do you dislike about the product?
For some users that are resistant to change, Sales Cloud can look like a burden to them.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows us to have organization amongst our sales team.
Pipeline automation for Sales
What do you like best about the product?
Easy to make a difference for our Sales teams to prospect and deals. Also connects to the whole Salesforce platform for 360 degree view of the customer.
What do you dislike about the product?
There are multiple packages/licensing you need to purchase to get the full coverage
What problems is the product solving and how is that benefiting you?
Automating our revenue waterfall and helping us evaluate our pipelines. Also prospecting new and existing clients.
Configure and optimize easily
What do you like best about the product?
I love the ability to easily to automate the sales process and configure to what our unique business use cases.
What do you dislike about the product?
I wish it was easier to forecast and customize forecasting within the platform.
What problems is the product solving and how is that benefiting you?
We are able organize territories and sales goals while using regional account territories and CPQ.
Best CRM solution in the market for RevOps
What do you like best about the product?
- Automation capabilities for lead management, pipeline management, tracking sales performance, analytics and insights
- Ability to integrate seamlessly with 1P and 3P apps for additional capabilities and data driven insights
- Ability to integrate seamlessly with 1P and 3P apps for additional capabilities and data driven insights
What do you dislike about the product?
- Sales Forecasting model needs to be more competent as some of the AI powered models in the industry
- need to iron out CPQ integration/CPQ capabilities for accelerated deal closures
- need to iron out CPQ integration/CPQ capabilities for accelerated deal closures
What problems is the product solving and how is that benefiting you?
Solving Account, Contact management, lead management, opportunity management , deal and deal cycle, approvals , forecasting and pipeline management. Sales analytics and sales performance management
The best CRM to integrate a lot of tools in the companies.
What do you like best about the product?
Reports, dashboards, 360 client vision. Integrations. Sales force is a universal plug to allow you create personalization and customization to every business industry.
What do you dislike about the product?
Price and sometimes you don't have all the feature available. Some functions like flow I think the usability is not good enough. You need to have a dedicate team to operate the system
What problems is the product solving and how is that benefiting you?
Salesforce os the best way to create a 360 vision. No have other plataforms that have the power and features salesforce have. Besides that it is a universal plug to connect other solutions
The CRM
What do you like best about the product?
Sales Cloud is the ideal CRM for any user who wants to optimise their clients information and to boost their sales in an efficient way.
Besides having an intuitive way to work
Besides having an intuitive way to work
What do you dislike about the product?
In general I do not dislike any thing about Saleaforce. I think that maybe it could be improved how many of the Salesforce Classic and Lighting stuff are mixed in the platform
What problems is the product solving and how is that benefiting you?
It jas improved the way pur sales team is selling at the moment. As well theres more details about how the opportunities have been behaving all along the way toll it closes.
Easy to configure and use
What do you like best about the product?
Easy to use features for both the sales reps and the sales leaders such as easy task management, forecasting, lead management. The flexibility of the product is a huge plus to meet the custom needs of our business
What do you dislike about the product?
Some limitations on formatting that would make the layout easier for our agents to navigate. The price and all the add ons make it a large investment to get the full potential of the product.
What problems is the product solving and how is that benefiting you?
Our companies CRM the keeps track of our lead and active client pipeline. Helps keep up to date data on our pipeline and helps to avoid fallout of leads. Managers can easily see territories with wins and opportunities
Efficiency and data insights
What do you like best about the product?
It helps our sales reps sell more efficiently with tools to make the administrative part of their job less time consuming. Also CRM Analytics gives our sales leaders a great way to look at the forecast and pipeline and drill down to specific sellers and opportunities.
What do you dislike about the product?
I wish ETM data was cleaner and easier to report on.
What problems is the product solving and how is that benefiting you?
It helps keep an organized record of our accounts, opportunities and quotes for each customer. It also helps us make data driven decisions for the direction the company goes.
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