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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shipra D.

Amazing solution for all your Sales problems

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, excellent solution for managing leads and opportunities
What do you dislike about the product?
It can be really comprehensive and would require experts tk do the initial config
What problems is the product solving and how is that benefiting you?
Make the life easier for most of our customers. It's good to see happy customers


    Paul R.

Supposed to be a 10!!

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
It's the best solution. It's given our customers an amazing journey. Allows customisability superior to any other CRM
It's allowed me to build a family in the eco system and a salary that allows me to build a family outside of the eco system
What do you dislike about the product?
Everything is an added cost. Often in a board room meeting we are asked "can I do this in Salesforce" and the response is usually yes but with an added module ...
What problems is the product solving and how is that benefiting you?
Clear visibility of client management and revenue performance

Management of territory
Order forms
Invoicing
End to end customer success journey for renewals tied into our sales process


    Building Materials

Great tool

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
This is the future of sales, easy accessed data of your clients. Leads are easy to monitor and chase. And in general salesforce is awesome, with the new data cloud i think its the future of sales
What do you dislike about the product?
There is not much I can say here, so far it has been a very good experience. Obviously duplicated data is a contant struggle. But iverall its a great tool and i strongly recokmend to try it
What problems is the product solving and how is that benefiting you?
Helps me with sales journeys. I manage my sales leads, funnel efficiently. Keeps me orgonised, i love it. Stored data and is easy access. I dont know what else to add


    Insurance

Sales Cloud is awesome

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Highly customisable with deep and wide integration with SaaS or natively developed applications. -Allows you to produce very detailed reports to track your own activity and history. Which can also be used by management to track team progress and activity.
What do you dislike about the product?
Pricing is considered to be on the higher end for smaller businesses. Because it's such a complicated platform, it can be difficult for end users to understand how to use it
What problems is the product solving and how is that benefiting you?
Salesforce has been useful in performing analysis of client contracts. It allows you to channel all the data of clients and potential clients in one place. This has helped increase business performance considerably.


    Ellen S.

Faultless

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate, various functions, always innovating to keep up with the newest introductions within the technology world. Especially their inclusion of new AI features
What do you dislike about the product?
Nothing I can fault with, no problems with us
What problems is the product solving and how is that benefiting you?
Allowing us to seperate our customers, see their activity and engagement levels. We can easily see our email perfomance by segment and to test our ideas and easily see results


    Nazli I.

I have good experiences and useful information all about Sales and Service Cloud with this event

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Accelerate productivity, Sales cloud let you do more. Drive even more productivity by automating complex business processes.
What do you dislike about the product?
Governor limits or salesforce sales cloud has a data limits.
What problems is the product solving and how is that benefiting you?
Better time management,ultimate accessibility, greater customer satisfaction, increased revenue, trusted reporting,improved team collaboration but a few.


    Information Technology and Services

Great to use

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Less time spent assisting others with queries, more time to learn about sales cloud which is beneficial to my career.
It separates sales from other departments which in itself is great
What do you dislike about the product?
It can be a bit slow sometimes. Time wasted and people being impatient causes some issues. It can be confusing to set up for some people as they don't fully understand the sales process
What problems is the product solving and how is that benefiting you?
It allows us to spend less time attempting to solve people's issues with the platform and allowed them to be able to look at the problems themselves. It's easy to use. Extremely user friendly


    Computer Software

Fantastic versatile product

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
The automations you can build with flow and all the different products you can integrate. Love the tableau integration how easy it is to sit ontop of sales cloud.
What do you dislike about the product?
Some of the limitations with standard objects although these are getting better eg dynamic forms being rolled out.
What problems is the product solving and how is that benefiting you?
Forecasting and building out a custom solution around competitive opportunities not skewing forecasting (using a custom object and flow to distribute probability)


    Dunjhaise S.

Great product

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Great out of the box features

Easy to setup and get started
What do you dislike about the product?
You have to follow the Salesforce approach to handling sales. If you try and venture outside of this then there are a few issues
What problems is the product solving and how is that benefiting you?
Reporting, and oversight into all sales


    Pavan Kumar K.

ShootThe sales up with perfect cloud

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
The ease of the sales cloud to capture the sales process and all its requirments.
What do you dislike about the product?
There are few processes in salesforce which can be ironed out but nothing i dont like
What problems is the product solving and how is that benefiting you?
It streamlines the process of sales in the easiest way possible