Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Number 1 CRM
What do you like best about the product?
The fact that we can link almost every sales tool our sales team uses with Salesforce and be able to work seamlessly across all teams within our org saving us time and money, one of many reasons i recommend Salesforce.
What do you dislike about the product?
Maybe to get people on it , adoption and training will need to be put in place, and continue to encourage people to use it . It's a powerful tool. I always say to my team if it's not in salesforce it didn't happen
What problems is the product solving and how is that benefiting you?
360 customer view is definitely a huge plus , automation that cuts time doing admin, standarising our sales process, collaboration across all teams not only sales
Good platform
What do you like best about the product?
I can have all the information about my customers based on the fields and objects created and segregate the data accordingly for marketing and services comms
What do you dislike about the product?
Nothing. I like everything about this. The only thing that needs to be checked all the time is the data flow between different clouds is appropriate or not and check for connectionls
What problems is the product solving and how is that benefiting you?
By updating the data in the objects and creating more unified profiles of the customers and tracking the customer behavior appropriately and correctly all the time
excellent layer of sales cloud in Salesforce
What do you like best about the product?
Salesforce is a game-changer in the world of customer relationship management (CRM). Their platform is robust, versatile, and offers a comprehensive suite of tools for sales, marketing, and customer service. With Salesforce, businesses can streamline processes, enhance customer interactions, and drive growth. It's a top-notch solution that delivers results using sales cloud..
What do you dislike about the product?
Standard Reporting with certain limitations
User usage tracking
Changing the form layout as per customer needs.
Profile a to permission set movement.
Cloud platform interface for partner portal.
User usage tracking
Changing the form layout as per customer needs.
Profile a to permission set movement.
Cloud platform interface for partner portal.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses several key challenges faced by businesses in their sales processes, and it brings several benefits to users:
1. Streamlined Sales Processes: Salesforce Sales Cloud streamlines and automates sales workflows, eliminating manual tasks and providing a centralized platform for managing leads, opportunities, and deals. This results in increased efficiency and productivity for sales teams.
2. Enhanced Sales Collaboration: The platform facilitates collaboration and communication among sales team members, enabling them to work together seamlessly. Sales Cloud's features, such as real-time updates, shared calendars, and team collaboration tools, foster a cohesive and coordinated approach to selling.
3. Improved Lead Management: Salesforce Sales Cloud offers powerful lead management capabilities, enabling businesses to capture, track, and nurture leads effectively. With features like lead scoring, automated lead assignment, and lead nurturing campaigns, Sales Cloud helps businesses convert more leads into customers.
4. Advanced Analytics and Reporting: Sales Cloud provides comprehensive analytics and reporting tools that offer valuable insights into sales performance, pipeline visibility, and forecasting. This
1. Streamlined Sales Processes: Salesforce Sales Cloud streamlines and automates sales workflows, eliminating manual tasks and providing a centralized platform for managing leads, opportunities, and deals. This results in increased efficiency and productivity for sales teams.
2. Enhanced Sales Collaboration: The platform facilitates collaboration and communication among sales team members, enabling them to work together seamlessly. Sales Cloud's features, such as real-time updates, shared calendars, and team collaboration tools, foster a cohesive and coordinated approach to selling.
3. Improved Lead Management: Salesforce Sales Cloud offers powerful lead management capabilities, enabling businesses to capture, track, and nurture leads effectively. With features like lead scoring, automated lead assignment, and lead nurturing campaigns, Sales Cloud helps businesses convert more leads into customers.
4. Advanced Analytics and Reporting: Sales Cloud provides comprehensive analytics and reporting tools that offer valuable insights into sales performance, pipeline visibility, and forecasting. This
It contains all the features starting campaign till contracts
What do you like best about the product?
Sales cloud is very informative to the users and give all the available fear tours across all the competitors. Easy to understand
What do you dislike about the product?
Standard reporting feature to be inproved. Campaign can be better managed. Interface for partner portal can be improved
What problems is the product solving and how is that benefiting you?
It's one of the leading CRM so all the required features are mostly incorporated.
It’s a complete product for leads creation to opportunity conversion
What do you like best about the product?
It’s a complete product for any company managing leads and opportunities. Well thought product with great features and flexibility to customise it as per needs. It has all the features from lead capturing to opportunity conversion. Has price book, revenue forecasting and loads of additional features. Supports customer 360.
What do you dislike about the product?
Revenue forecasting needs more improvement
What problems is the product solving and how is that benefiting you?
A single system to manage a customer as lead to account and then a opportunity conversion. It helps me see complete history of customer at a single place
Best for Sales Enablement
What do you like best about the product?
Sales cloud enables Sales Enablement process in a very efficient way. Territory management, opportunity management, contact center are all marque features of any sales enablement program and Salesforce makes it a lot easier to implement all these features in a very scalable way
What do you dislike about the product?
I personally believe a lot more customization could be done and a lot more native offering could be introduced in sales journey. Digital signature process, cpq and quote process all require additional licensing and making this a part of sales cloud journey could improve feature adoption a lot more
What problems is the product solving and how is that benefiting you?
Sales cloud gives a clear sales enablement path with features like lead scoring, referrals, contact center management..It provides a base to make the process more customer centric increasing customer loyalty and retention
Salesforce Solution Architect
What do you like best about the product?
Opportunity stage process that help business to complete the sales business process.
Account that helps to store customers data with stream line way.
Account that helps to store customers data with stream line way.
What do you dislike about the product?
Very unlikely as all the features gives best to complete the sales business process
What problems is the product solving and how is that benefiting you?
Sales process, billing process, quick quote with complex billing using Cpq tools
Great platform for Sales and beyond
What do you like best about the product?
Automation that allows Sales to focus on what matters the most.
What do you dislike about the product?
Sometimes it's difficult to navigate the data from different sources.
What problems is the product solving and how is that benefiting you?
Seeing all customer data and history is invaluable. Automation that can be built via clicks and code saves a vonsiderabke amount of time for employees.
I'm a sfdc fan
What do you like best about the product?
The best about Salesforce is the lack of limits. Everything is possible, it's just matter of time and cost of development and implementation. It's giving all the possibility and tool to a company to do everything they want and with AI implementation now it's going to be even more efficient
What do you dislike about the product?
There are some functions that are not easy accessible and usable. The apex deployment and testing system could be a bit more efficient. one small thing o can also mention is the lack of empty field in the new dynamic layout page.
What problems is the product solving and how is that benefiting you?
We have all the information for any customer or lead in a single place. We are also storing info about invoicing and revenues and soon the info about the projects with time sheets and tasks.
Salesforce #1 Platform for Sales Cloud and Other Clouds
What do you like best about the product?
End to End guided journey of whole Sales process. Rhus is very smooth to configure and customize both for B2B and B2C customers with Industry specific processes
What do you dislike about the product?
Really nothing. Almost everything is in Sales Cloud to setup a sales journey.
Inbuild e-signature would be a great add-ons instead of go with a third party or App Exchange.
Inbuild e-signature would be a great add-ons instead of go with a third party or App Exchange.
What problems is the product solving and how is that benefiting you?
Improve sales, speed-up lead process, highly convert lead to opportunity and win the opportunity. Sales Cloud with Einstein AI, it provide us better view of deal.
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