Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud review from customer
What do you like best about the product?
The ability to harness the power of various new products and be able to have access ability to the newest things happening in salesforce
What do you dislike about the product?
That sometimes things and features that are in sales cloud that are available in other instances like govcloud that could help me other account
What problems is the product solving and how is that benefiting you?
Streamlining the ability to beat serve our customer base and their needs when contacting the department
Best CRM tool ever!!
What do you like best about the product?
Helps keep all customer information in 1 place, considering and easy to report on
What do you dislike about the product?
The limitations on the salesforce mobile app
What problems is the product solving and how is that benefiting you?
Streamlining the quoting process for the sales rep and the ability to track pipelines and forcasts
Empower your organization with Sales Cloud
What do you like best about the product?
There are a number of benefits to using Sales cloud. The biggest being the ability to shorten the sales cycle while boosting productivity. The additional benefits of reporting and forecasting are essential to peak performance.
What do you dislike about the product?
Having inaccurate or insufficient data has been challenging when the Sales team uses this functionality. Along with this, the transition and learning curve of Salesforce has required lots of time.
What problems is the product solving and how is that benefiting you?
It is enabling the Sales team to have access to more information while being independent and as a result requiring less support from the admins who help support the Sales cloud.
Sales Cloud is an insightful tool
What do you like best about the product?
Accountability and KPI tracking. Transforming the customer experience. Ease of implementation. Dashboards and analytics tools.
What do you dislike about the product?
Supporting additional use cases around Hugh volume dialer use cases.
What problems is the product solving and how is that benefiting you?
Processes adherence.
Easy to Use
What do you like best about the product?
I love that sales cloud is easy to use and efficient. Our previous CRM we struggled with our data and the Sales reps didn't like how cumbersome the product was.
What do you dislike about the product?
I really love sales cloud but I wish the UI was a little more updated.
What problems is the product solving and how is that benefiting you?
The ease of use is a big factor also the ability to segment our data with in Sales cloud is amazing
Salesforce is the best
What do you like best about the product?
Performance and efficiency improvements that help make us more successful.
What do you dislike about the product?
Nothing comes to mind honestly. It's just the best!!
What problems is the product solving and how is that benefiting you?
Efficiency and keeping ahead of competitors.
Most comprehensive product
What do you like best about the product?
Right from lead to opportunity closure process. Very streamlined and easy to use and build. Data privacy and sales team collaboration at same time.
What do you dislike about the product?
Calculating and viewing forecasting and revenue recognition can be simplified. Ability to aggregate and see what I am likely to get this month, this quarter etc easily
What problems is the product solving and how is that benefiting you?
Opportunity tracking process, easy to collaborate with team and report on revenue, pipeline. My sales meetings are driven using the reports from
Sales cloud, I monitor progress and decide next actions based on that.
Sales cloud, I monitor progress and decide next actions based on that.
Sr applications Architect
What do you like best about the product?
It is a one stop shop for everything. I love all the new things with little to no code.
What do you dislike about the product?
Sometimes it can run slow. It doesn't always give a clear error message.
What problems is the product solving and how is that benefiting you?
It is giving us insights that we would not get with other tools.
Enterprise CRM using sales Cloud
What do you like best about the product?
Empowering sales team with customer 360 data
What do you dislike about the product?
Forecasting and quota management needs improvement
What problems is the product solving and how is that benefiting you?
Its our enterprise crm tool
The best CRM tool available
What do you like best about the product?
The ability for a single source of truth to run and optimize the sales team and account planning process. Real time pipeline build info!
What do you dislike about the product?
Nothing yet! I love the product and the new AI features.
What problems is the product solving and how is that benefiting you?
Keeping our entire organization connected to the customer with all data flowing through it.
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