Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Awesome solution for sales organisations
What do you like best about the product?
Sales Cloud enables us to manage all our prospects and customers in a single easy to manage system - making use of automation, reporting and leading technology.
What do you dislike about the product?
There isn't much to dislike since the system is so flexible and can be customised to meet our needs.
What problems is the product solving and how is that benefiting you?
Salesforce is our system of truth - we use it to manage our whole company, from working with prospects through to managing our ongoing relationship with our customers.
Great product that is always improving
What do you like best about the product?
No expensive development required to tailor it to your needs and always improving. You are always on the latest release meaning no expensive upgrade program.
What do you dislike about the product?
It's not always as easy as the demos make out
What problems is the product solving and how is that benefiting you?
As soon as you need to keep track of multiple deals across multiple sales people and then predict a revenue stream from that, a tool like salesforce become invaluable.
Sales Cloud is simply amazing
What do you like best about the product?
How it enables a seamless sales process in my company.
What do you dislike about the product?
Nothing in particular. If it doesn't come out of the box then you can customise it.
What problems is the product solving and how is that benefiting you?
It is enabling our sales users to get the business done efficiently and effectively.
Great CRM experience
What do you like best about the product?
Reliable service, linked to other clouds
What do you dislike about the product?
None, none, none none none none none none
What problems is the product solving and how is that benefiting you?
Allow me to rank leads , and take action on most likely succesful ones
Salescloud CRM
What do you like best about the product?
The innovation on the platform is amazing and helps me do my day job in an efficient manner. The 3 updates per year amazes me that they can innovate that quickly
What do you dislike about the product?
I love the fact that there are multiple applications that work alongside - for me Salesforce CPQ and billing were a great addition
What problems is the product solving and how is that benefiting you?
We have everything on the platform - reducing the need for other applications
Sales cloud experience
What do you like best about the product?
Salesforce made it easy to convert leads into contacts
Lot of options available - web to lead
Structure around opportunities and forecasting
Lot of options available - web to lead
Structure around opportunities and forecasting
What do you dislike about the product?
Nothing much, most of the services are good.
What problems is the product solving and how is that benefiting you?
Lead conversion
Opportunity conversion
Forecasting
Analytics on accounts, contacts, opportunities
Opportunity conversion
Forecasting
Analytics on accounts, contacts, opportunities
Good stuff
What do you like best about the product?
It is very easy and customisable. Awesome stuff.
What do you dislike about the product?
Can be a bit of a steep learning curve. Flows can be difficult sometimes
What problems is the product solving and how is that benefiting you?
Tracking customers and providing solutions. Vwry good stuff. Able to make flows and approval processes and easy to use. Very interesting stuff thanks for the tech.
Benifets of using Salesforce Sales Cloud
What do you like best about the product?
Using the Salesforce Sales Cloud we can easily get the reports about our sales and check the record from Dashboard.
What do you dislike about the product?
Nothing all the things are well about Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
Using the Salesforce Sales Cloud it's easy to me to find out the reporting about my business needs.
CRM
What do you like best about the product?
Salesforce is great for user integration and team communications that simplify a lot of processes
What do you dislike about the product?
Customer communication is not as effective as in other platforms to track communications with customers but its great with team communication
What problems is the product solving and how is that benefiting you?
Tracking CRM and stages within the sales process
great platform for sales managers
What do you like best about the product?
its a brilliant interface for account management and pipeline management - its cloud version also allow =s good amount f storage and data management - an absolute win win
What do you dislike about the product?
th only real downside that I can think of is its pricing -- it needs to be more affordable and more accesible for small businesses
maybe this is something that can be worked out eventually
maybe this is something that can be worked out eventually
What problems is the product solving and how is that benefiting you?
overall the cloud suite reduces my need to buy server storage -- it also is very easy to get trained on. it benefits me because it allows good tracking at good efficiency.
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