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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Beat tool available in market to manage all your sales and customers

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud helping business to grow up and , manage all your sales and customers in one place, which increases the productivity of the business to grow.
What do you dislike about the product?
Salesforce sales cloud licence is slightly costly which results in small business cannot afford and implement in their business support and there are certain limitations to it.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud helping business to manage and store all their business requirements and keep supporting the same which can also be viewed in graphical representation which help in better decision making.


    Construction

Sales Cloud is an easy to configure platform with a clean user interface.

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to configure and has some general sales functionality that allows for quicker implementation.
What do you dislike about the product?
There are so many different products in the SF family, Sales cloud NEEDS to have the Analytics included in the product instead of it being a catalog of add on's that continue to increase the cost. It gives an overall bad perception of the tool when we have to continually ask for additional budget to be able to provide the basic expected analytics in a corporate environment.
What problems is the product solving and how is that benefiting you?
It is allowing us to create a single sales process that gives a better look at the pipeline, and our customers and allows for better cross-selling. It also is supporting our sales professionals in providing an easier tool that can be used on the go to capture the insights that we need to be able to provide the level of service that our customers deserve.


    Primary/Secondary Education

Sales Cloud for Non-Profits is a WIN!

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Centralized and Organized Data: Salesforce Sales Cloud allows sales team members to have all their customer data, contacts, and opportunities stored in one centralized location. This makes it easier to access and update information, ensuring that everyone has the most up-to-date data at their fingertips. It helps in organizing and managing sales leads, contacts, and accounts efficiently.
What do you dislike about the product?
Complexity and Learning Curve: Salesforce Sales Cloud is a powerful and feature-rich platform, but its extensive capabilities can make it complex to navigate and use. Sales team members may require time and training to become proficient in using all the available features effectively.
What problems is the product solving and how is that benefiting you?
Efficient Lead Management: Sales Cloud provides tools and features to manage leads effectively. Sales team members can track and prioritize leads, assign follow-up tasks, and set reminders. This helps streamline the lead management process, ensuring that no potential opportunities fall through the cracks.


    Program Development

Having all customer requirements at one place with ability to customize everything

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
It helps in managing all needs of the customer at one place and it allows us to customize everything according to customer individaul needs and it has pre built features for customers that want to use existing functionality which provide all buisness perspectives.
What do you dislike about the product?
Sales cloud is costly in terms of buying licences and maintaing them. Also sometimes the featues take a lot of time to implement which is a tedious job to do.
What problems is the product solving and how is that benefiting you?
It provides automation tools to allow faster and easy ways of automating functionalities, It helped me to allow introducing complex automation featues which are done by sales cloud very easily.


    Rakshak R.

All best tools for managing customer in one place.

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
We can store all customers data at one place to analyse sales and customer feedback.It also provide prebuild feature or tools for sales.we can also marketing our products with sales cloud. It is analyse customers and provide its best.
What do you dislike about the product?
Salesforce cloud is costly in terms of buying licence and also there are some limitations like storage, cpu and production is not same as development environment
What problems is the product solving and how is that benefiting you?
It is easier to customise based on product.it provide prebuild feature and tools so,we do not need to higher more developers for developing product using sales cloud.


    Rishabh M.

Empowering and Unleashing the Power of Sales Automation and Customer Engagement

  • June 11, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of Salesforce Sales Cloud Suite is its comprehensive lead management system. It helps in efficiently capture, track, and nurture leads throughout the entire sales cycle. The suite's intuitive interface and advanced automation capabilities streamline processes, saving time and improving productivity. This empowers sales teams to focus on building meaningful customer relationships and driving revenue growth.
What do you dislike about the product?
One potential drawback or I can say setback of Salesforce Sales Cloud Suite is its pricing structure, which is relatively high another one I can say Sometimes it's bit difficult to connect Salesforce Sales Cloud Suite with other systems or applications. The process of setting up these connections can be complex and may require technical knowledge or help from Salesforce support
What problems is the product solving and how is that benefiting you?
It solves various sales-related challenges such as lead management, opportunity tracking, and sales process automation and some of the benefits are improved efficiency, streamlined workflows, enhanced customer engagement, and better visibility into sales activities, leading to increased productivity and revenue growth


    Mykola M.

CPQ, Advanced Approvals, Sales Cloud

  • June 11, 2023
  • Review provided by G2

What do you like best about the product?
Lead Conversions;
Sales processes;
CPQ Custom Script;
Line editor;
What do you dislike about the product?
It was difficult to figure out with CPQ package at the beginning;
What problems is the product solving and how is that benefiting you?
If we take Line Editor -> place where you can find needed information about quote/products; opportunity to modify displayed fields;


    Tako S.

Best Customer Relationship Management Software

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is the one of the greatest and best customer relationship maagement software, it has a lot of usefull features and easy to use, in Salesforce you can integrate a lot of usefull features which is important to work with your customers.
What do you dislike about the product?
I think the price is too high for a small company. Also, it will be better if the UI will better to see and beautiful. Everything else is good
What problems is the product solving and how is that benefiting you?
We are a digital bank, and we are using Salesforce to manage our customers, their accounts and sales information. Salesforce is a useful and powerful application.


    Yuriy S.

Salesforce Junior developer

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
The thing I love most about Sales Cloud, as well as about Salesforce, is the availability for everyone - from developer to end user. It brings everything you need in a few touches.
What do you dislike about the product?
The only thing I dislike is the amount of things that are connected between each other in "mysterious " ways, which might be annoying on Friday night
What problems is the product solving and how is that benefiting you?
It opens huge variety of possibilities in sales analytics, management and customisation for each business's needs.


    Anil S.

Salesforce Cloud Review in Nutshell

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
Ease of learning with free trailhead courses. The product offerings are quite useful for most of the standard CRM needs. The custom configuration make it business-friendly.
What do you dislike about the product?
Some of the business needs are hard to configure that require development to implement. Also the pricing is also high for the standard CRM solutions, which limits small businesses to opt Salesforce.
What problems is the product solving and how is that benefiting you?
It helps in better management of sales team and prioritizing good leads. The sales person has all data available to interact with clients and the management has visibility over team's performance.