Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Awesome solution for sales organisations
What do you like best about the product?
Sales Cloud enables us to manage all our prospects and customers in a single easy to manage system - making use of automation, reporting and leading technology.
What do you dislike about the product?
There isn't much to dislike since the system is so flexible and can be customised to meet our needs.
What problems is the product solving and how is that benefiting you?
Salesforce is our system of truth - we use it to manage our whole company, from working with prospects through to managing our ongoing relationship with our customers.
Great product that is always improving
What do you like best about the product?
No expensive development required to tailor it to your needs and always improving. You are always on the latest release meaning no expensive upgrade program.
What do you dislike about the product?
It's not always as easy as the demos make out
What problems is the product solving and how is that benefiting you?
As soon as you need to keep track of multiple deals across multiple sales people and then predict a revenue stream from that, a tool like salesforce become invaluable.
Great CRM experience
What do you like best about the product?
Reliable service, linked to other clouds
What do you dislike about the product?
None, none, none none none none none none
What problems is the product solving and how is that benefiting you?
Allow me to rank leads , and take action on most likely succesful ones
Salescloud CRM
What do you like best about the product?
The innovation on the platform is amazing and helps me do my day job in an efficient manner. The 3 updates per year amazes me that they can innovate that quickly
What do you dislike about the product?
I love the fact that there are multiple applications that work alongside - for me Salesforce CPQ and billing were a great addition
What problems is the product solving and how is that benefiting you?
We have everything on the platform - reducing the need for other applications
Good stuff
What do you like best about the product?
It is very easy and customisable. Awesome stuff.
What do you dislike about the product?
Can be a bit of a steep learning curve. Flows can be difficult sometimes
What problems is the product solving and how is that benefiting you?
Tracking customers and providing solutions. Vwry good stuff. Able to make flows and approval processes and easy to use. Very interesting stuff thanks for the tech.
Benifets of using Salesforce Sales Cloud
What do you like best about the product?
Using the Salesforce Sales Cloud we can easily get the reports about our sales and check the record from Dashboard.
What do you dislike about the product?
Nothing all the things are well about Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
Using the Salesforce Sales Cloud it's easy to me to find out the reporting about my business needs.
CRM
What do you like best about the product?
Salesforce is great for user integration and team communications that simplify a lot of processes
What do you dislike about the product?
Customer communication is not as effective as in other platforms to track communications with customers but its great with team communication
What problems is the product solving and how is that benefiting you?
Tracking CRM and stages within the sales process
great platform for sales managers
What do you like best about the product?
its a brilliant interface for account management and pipeline management - its cloud version also allow =s good amount f storage and data management - an absolute win win
What do you dislike about the product?
th only real downside that I can think of is its pricing -- it needs to be more affordable and more accesible for small businesses
maybe this is something that can be worked out eventually
maybe this is something that can be worked out eventually
What problems is the product solving and how is that benefiting you?
overall the cloud suite reduces my need to buy server storage -- it also is very easy to get trained on. it benefits me because it allows good tracking at good efficiency.
Long-standing Powerful Tool
What do you like best about the product?
It's supportive in providing insights to the sales team. With the new additional feature of Einstein being installed in, we're able to get more insights with what we can improve on, and what is working well within the company
What do you dislike about the product?
Although a powerful tool and industry standard, the UI/UX is outdated compared to the newer tools out there, in my opinion, if Salesforce can work on its UI/UX, it will be able to set itself up for the next generations of sales/marketing people.
What problems is the product solving and how is that benefiting you?
We can connect via our third-party applications by providing us with a dashboard to manage our metrics. It hosts all our sales information and keeps track of the activities of our sales team.
A great product by Salesforce
What do you like best about the product?
As I have worked on Sales Cloud, I can say that one of the standout features of Salesforce Sales Cloud is its versatility. It offers a wide range of functionalities and tools that cater to the needs of businesses of all sizes, from small startups to large enterprises. Whether you are a sales representative, manager, or executive, Sales Cloud provides the necessary tools to manage leads, opportunities, accounts, and contacts effectively.
The user interface of Salesforce Sales Cloud is intuitive and user-friendly. Navigating through the platform is a breeze, and the customizable dashboards allow users to personalize their experience based on their preferences and priorities. The ability to access Sales Cloud from any device, be it a desktop, laptop, or mobile device, ensures that sales teams can stay connected and productive even when on the go.
The user interface of Salesforce Sales Cloud is intuitive and user-friendly. Navigating through the platform is a breeze, and the customizable dashboards allow users to personalize their experience based on their preferences and priorities. The ability to access Sales Cloud from any device, be it a desktop, laptop, or mobile device, ensures that sales teams can stay connected and productive even when on the go.
What do you dislike about the product?
- It is on the expensive side for small businesses.
- It is very rich in features, so there is a bit of learning curve which is tricky to a beginner.
-While Salesforce Sales Cloud provides mobile access, allowing users to work on-the-go, it relies heavily on an internet connection. Offline functionality is limited, which can be a drawback in areas with unreliable or no internet access. This limitation may hinder productivity for field sales representatives or when users are traveling.
- It is very rich in features, so there is a bit of learning curve which is tricky to a beginner.
-While Salesforce Sales Cloud provides mobile access, allowing users to work on-the-go, it relies heavily on an internet connection. Offline functionality is limited, which can be a drawback in areas with unreliable or no internet access. This limitation may hinder productivity for field sales representatives or when users are traveling.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows me to store and manage all customer-related information in a single, centralized location. This eliminates the need for spreadsheets, manual record-keeping, or fragmented data across various systems. Having a unified view of customer data enables me to access and update information quickly, ensuring accurate and up-to-date records.
Sales Cloud fosters collaboration and communication within the sales team and across departments. It allows for easy sharing of customer data, notes, and updates, enabling seamless collaboration on accounts and opportunities. Real-time notifications and activity feeds keep everyone in the loop, facilitating teamwork and ensuring a coordinated approach to sales activities.
Sales Cloud fosters collaboration and communication within the sales team and across departments. It allows for easy sharing of customer data, notes, and updates, enabling seamless collaboration on accounts and opportunities. Real-time notifications and activity feeds keep everyone in the loop, facilitating teamwork and ensuring a coordinated approach to sales activities.
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