Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Connected Visibility and Sales Empowerment
What do you like best about the product?
Watching Salescloud implemented in our company from a previous CRM, we have had an incredible improvement in engagement and quality of commercial input. It is breaking down silos among teams and improving visibility that enables an excellent customer experience. Our reps feel prepared when they go into discussions and leadership is able to utilize sales cloud data to measure what matters. I am a huge fan and look forward to future innovation.
What do you dislike about the product?
It has been confusing when products are renamed or if new features/products come out it is unclear if we have access or need to increase our products.
What problems is the product solving and how is that benefiting you?
Improving connectivity and enabling our commercial team to be successful. Qualified leads funnel, opportunity pipeline, activity (task and event) tracking, and sales engagement are components required to ensure we have healthy processes to reach our goals. Having visibility to these areas help us provide direction to the sales team to where they should focus their efforts as well as determine areas of risk in the commercial process.
this is the best
What do you like best about the product?
we can do the customer engagementcery well
What do you dislike about the product?
there are nothing to dislike Salesforces
What problems is the product solving and how is that benefiting you?
there are nomproblem to using salesfocre
Working Smarter, Not Harder
What do you like best about the product?
It enables our Sales team to access and input information easily. Love the ability to easily customize to fit our business.
What do you dislike about the product?
Some of what we would like to implement isn't included in our version.
What problems is the product solving and how is that benefiting you?
The ability to manage leads and campaigns has been a huge benefit for us. We can now see our unqualified, qualified, and working leads all in one place.
Challenging and exciting
What do you like best about the product?
It's the most powerful tool on the market to track all your sales management necessities with great built in tools to solve the most complex business needs.
What do you dislike about the product?
Has a very steep learning curve in order to get the most out of it.
What problems is the product solving and how is that benefiting you?
All our internal campaigns in banking and also the sales management models are based on Salesforce.
One stop solution to track and make progress on sales for any company
What do you like best about the product?
1) Automation using flows.
2) Integration with all the required data.
2) Integration with all the required data.
What do you dislike about the product?
When I delete the metadata for example flow. I need an easy way to retrieve it. Similar to undeleting a record from recycle bin.
What problems is the product solving and how is that benefiting you?
I love how salesforce is Getting all the data into one place and making easy access to it.
Solution to all your pipeline woes
What do you like best about the product?
UI is great and very intuitive. Adaptable
What do you dislike about the product?
It is better than all other pipeline tools in the market.
What problems is the product solving and how is that benefiting you?
Pipeline tracking
Easy and flexible design
What do you like best about the product?
I like the way that salesforce provide the solutions. It provide simple but flexible and extensible solutions. So we can provide right solutions to our customers. Thank you.
What do you dislike about the product?
Since the thechnoledge changes fast, sometimes I am overwheling with the changes of the terminowledges.
What problems is the product solving and how is that benefiting you?
Salesforce validation rules solved many of the customers needs. We could configures hundreds of validation rules that supports our customers business rules
Best Product boost your sales
What do you like best about the product?
all the features like opportunity forecasting and sales pipeline
What do you dislike about the product?
all good nothing specific but speed can be improved
What problems is the product solving and how is that benefiting you?
it is improving sales pipeline and forecasting for us
Sales Cloud Runs our Business
What do you like best about the product?
We love how sales cloud enables are reps to sell better and our leaders to lead better. The capabilities that sales cloud offers increases are ability to close deals.
What do you dislike about the product?
Salesforce is quite customizable. And being that it is, there comes a learning curve in order to get it set up correctly for our business. At times the customization are overwhelming.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to move out of spreesheets and on to a platform that our reps and leaders love. The reps are 50x more productive compared to when we did not have sales cloud
A tool that organizes, adapts, and automates your business needs.
What do you like best about the product?
Sales cloud really helps guide our sales users using sales engagement through the selling process. It shows them the most successful techniques to close business and keeps track of all of their activities. It makes selling and managing the business easy.
What do you dislike about the product?
Error messages not related to validation rules are hard to read or decipher for the users. It would be more helpful to have them plainly state what the issue is.
What problems is the product solving and how is that benefiting you?
Salesforce is helping me to report on license usage and better control licensing/permissions through permission set groups. It is also allowing us to automate the sales process and make it more dynamic so it feels tailored to each rep.
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