Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Excellent customizable solution
What do you like best about the product?
How customizable is the solution capable to adapt to our business needs
What do you dislike about the product?
Nothing critical for our business users.
What problems is the product solving and how is that benefiting you?
The crosseling opportunities that without that it's really difficult to achieve
Accelerate growth by using Sales Cloud
What do you like best about the product?
Salesforce platform and Sales cloud has in built sales processes off the shelf, very powerful for pipeline, forecasting, etc.
What do you dislike about the product?
Sales cloud account deduplication is not native. But there are number of tools out there for that.
What problems is the product solving and how is that benefiting you?
Salesforce is the #1 CRM today. The ease of use of the platform and ability to build automation for business processes is amazing.We use for opportunity, pipeline management, territory assignment, and quoting .
A great CRM that is flexible and customizable
What do you like best about the product?
The many integrations with other third party apps
We can finally move away from excel spreadsheets and have all our data consolidated in one central location, giving us a complete 360 degree view of our leads and customers
We can raise more money to help more people with Salesforce NPSP.
We can finally move away from excel spreadsheets and have all our data consolidated in one central location, giving us a complete 360 degree view of our leads and customers
We can raise more money to help more people with Salesforce NPSP.
What do you dislike about the product?
The migration process was a bit difficult, but having a clear idea and goal for what you need to get out of the software is key.
Out of the box everything is quite empty. It would be nice to see a sample org with non-profit sample data populated
Out of the box everything is quite empty. It would be nice to see a sample org with non-profit sample data populated
What problems is the product solving and how is that benefiting you?
It is helping our company solve the problem of disparate data silos and teams having to look in many places for our data, not knowing where our source of truth is
Simple and easy to use
What do you like best about the product?
Simple to get started and endless possibilities
What do you dislike about the product?
Defaults out of the box are sometimes not helpful and configuration can take a while
What problems is the product solving and how is that benefiting you?
Keeps all the data in one place that is easy to access
Single source of truth for our Sales team
What do you like best about the product?
I love the ability to have a single place to look at all interactions with our customers.
Best thing is being able to track pipeline and be on top of our deals
Best thing is being able to track pipeline and be on top of our deals
What do you dislike about the product?
Some areas can improve, like activity management, native email tracking functionality, but in general it is the best option in the market
What problems is the product solving and how is that benefiting you?
We're now able to look at parented accounts which our previous CRM didn't allow for. Also, integrating with 3rd party tools is now a possibility.
Salesforce Sales Cloud has made our business streamlined and gotten us closer to our customers
What do you like best about the product?
It's easy to use and customize for our users
What do you dislike about the product?
Nothing that comes to mine at all right now.
What problems is the product solving and how is that benefiting you?
Financial advice and lead management
Center of our $2B+ revenue enterprise
What do you like best about the product?
Provides the end to end customer experience and connecting across our business functions to bring that cx to life
What do you dislike about the product?
Data architecture differences between sales cloud and service cloud. Too much flexibility requires strong governance.
What problems is the product solving and how is that benefiting you?
Enables our go to market motions across perpetual subscription and ELAs across hardware software SaaS and services
Sales cloud review
What do you like best about the product?
Sales engagement and opportunity management
What do you dislike about the product?
Lead and contact duplicate and lack of account matching
What problems is the product solving and how is that benefiting you?
Better demand gen and customer advisor performance dashboard
A complete CRM for automating your sales processes
What do you like best about the product?
The simple UI, easy to create and customize complex and multiple sales processes, lead management, activities, in line editing, powerful reports and dashboards, role up summaries, multiple layered approval process with delegate option...and many more, I just can't stop writing...it's one the great product!
What do you dislike about the product?
I would love see in built feature dor data archival. Also, in forecast and quota, I would love to see if we can configure quota for more parameters that just product and revenue
What problems is the product solving and how is that benefiting you?
Improving lead management, tracking sales rep activities and accordingly increasing trust on the forecast which is now data driven. Now mee don't do rear mirror reviews rather we are able to jump directly into deals when it's still on going and help team to close with all team efforts!
Director of Sales Operations
What do you like best about the product?
Trusted transparent solution available to enable collaborative internal and external interactions.
What do you dislike about the product?
I would prefer to have 2 levels of administrative levels to enable business solutionibg within the system.
What problems is the product solving and how is that benefiting you?
Transpancy and visibility into the sales process.
showing 3,801 - 3,810