Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
After 18 years of experience with SalesCloud, I am still amazed with all new innovations
What do you like best about the product?
How SalesCloud provides comprehensive 360 customer data and enables process automation with Flow Technologies. I am so waiting to see how my company will be able to leverage the new gen AI capabilities.
What do you dislike about the product?
As many order fulfillment processes actually managed in external systems, we need to manage many integrations. If some data flows are missing, our sales agents are not able to leverage Sales Cloud to its fullest potential.
What problems is the product solving and how is that benefiting you?
SalesCloud enables us to manage and track our Sales Processes. Together with CRM analytics, we are able to bring all available sales data to our users in user friendly manner.
The best tools ever
What do you like best about the product?
The easiest and interctive usar interface to wirk with.
What do you dislike about the product?
Only the primeiro. Sometimes the customização complains .
What problems is the product solving and how is that benefiting you?
Sails intelligence and reports with great dasshboards available
Sales Cloud is great!
What do you like best about the product?
Automation opportunities, streamlined business processes and ease of use.
What do you dislike about the product?
Like with any CRM, bad data in is bad data out.
What problems is the product solving and how is that benefiting you?
We have it implemented with our pricing system, service cloud, marketing cloud and now we all share data and speak same language to customers.
Review of SFDC Sales Cloud
What do you like best about the product?
We have implemented CRM Analytics with our Salesforce Sales Cloud. Having this within our org has created opportunities for us to view the existing use of data in so many more data levels. We are starting to dig into the data more instead of just using it for reporting.
What do you dislike about the product?
inability to use AI for insights on the opportunity and looking at plain and rich text fields.
What problems is the product solving and how is that benefiting you?
Sales pipeline, Account Intelligence on perspective clients, competitors and industry partners.
Salescloud preferred
What do you like best about the product?
Ability to track sales funnel thru all the completed loop w new einstein enhancement on level of confidence
What do you dislike about the product?
Data compiling from database still main challenges.
What problems is the product solving and how is that benefiting you?
Raise sales productivity with proper monitoring
Long time Sales Cloud Customer
What do you like best about the product?
I’ve been using Salesforce Sales Cloud for over 10 years and I can’t imagine using any other CRM. One of my favorite aspects of Salesforce is the way you can easily customize it to fit any business need and build complex automation with just a few clicks.
What do you dislike about the product?
The reporting can be a bit clunky and often need to export data for extensive insights. However this looks to be changing some some new features coming out soon.
What problems is the product solving and how is that benefiting you?
Salesforce creates visibility to sales activity,it is the basis for our sales forecasting and allows us to gather insights into what is working and what is not in the sales process.
Sales Cloud drives your end to end business
What do you like best about the product?
Sales Cloud provides your entire sales cycle and pipeline information in one place. It helps identify challenges within the pipeline and actionable insights.
What do you dislike about the product?
Not much. The user experience can be better
What problems is the product solving and how is that benefiting you?
It's helping us track our opportunities and orders
Best sales Tool ever
What do you like best about the product?
Top sales Tool ever
Very easy
Few clicks more deals
Very easy
Few clicks more deals
What do you dislike about the product?
Litlle bit pricey
No WhatsApp Integration
Unlimited funcionality only
No WhatsApp Integration
Unlimited funcionality only
What problems is the product solving and how is that benefiting you?
Productivity
Outstanding new level of customer personalized experience, productive and profitabilty.
What do you like best about the product?
Single trust platform with AÍ feature elevate to new level of experience for customers and steakholders
What do you dislike about the product?
Burocratic process and flexibility to correct data uploaded.
What problems is the product solving and how is that benefiting you?
Agility and flexibility with data corrention
Great product with constant innovation
What do you like best about the product?
Centralized information, easy to use and maintain via different entry points - web, mobile, other apps. Constant innovation and new functionality available with each release.
What do you dislike about the product?
There are some duplicated products / functionality, which makes it sometimes difficult for users to understand how to best use the tool and get their processes simplified.
What problems is the product solving and how is that benefiting you?
Lead management, Account and Contact Management, Pipeline management and many other functions that we were able to build on top of the platform to streamline our processes.
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