Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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What else would you need?
What do you like best about the product?
The service console view of Sales Cloud allows you to have multiple records open simultaneously. Additionally, engagement and sales insights via Activities makes it very easy to get quick info on your customer.
What do you dislike about the product?
There is considerable entry points of data that is required in order to effectively provision account is not as hands off as Salesforce leads you to believe.
What problems is the product solving and how is that benefiting you?
Customer engagement and sales collaboration.
Game Changer
What do you like best about the product?
It is easy to use, the UI is sleek and clean and everything just makes sense. Being able to track deals and accurately know what it going on in my org is incredible.
What do you dislike about the product?
The information around how to configure things can at times be challenging and limited. I wish it were slightly easier to customize things without having to rely on SIs.
What problems is the product solving and how is that benefiting you?
It is giving me clarity into performance and deal stages and helping us have a single source of truth across the organization. We are able to hold people accountable to their goals
Awesome Sales cloud
What do you like best about the product?
We are using sales cloud from many years and I will simply say we can't do our business without Salesforce
What do you dislike about the product?
We are up to date with latest requirements so I don't think I need to provide any additional feedback
What problems is the product solving and how is that benefiting you?
Forecasting, Leads
Over 10 years experience and it keeps exceeding expectations, even with AI and Slack!
What do you like best about the product?
As business owner, user, and practitioner, Salesforce makes it easy to show up for our customers!
I am always excited to come to work thanks to the power of the Salesforce platform of tools including Sales Cloud, Service Cloud, and the extenablitulity Experience Sites brings for our fans and partners!
The new AI is AWEsome!
I am always excited to come to work thanks to the power of the Salesforce platform of tools including Sales Cloud, Service Cloud, and the extenablitulity Experience Sites brings for our fans and partners!
The new AI is AWEsome!
What do you dislike about the product?
It's a little pricey but at the end of the day, for a fully configurable customer focused solution, it's worth it!
The new AI is AWEsome!
The new AI is AWEsome!
What problems is the product solving and how is that benefiting you?
Thanks to its amazing power, i utilize the Salesforce Sales Cloud and Google Business to run the majority of our business!
The new AI is AWEsome!
The new AI is AWEsome!
Sales cloud experience
What do you like best about the product?
It's lead management feature and where we can create prospects very smoothly from lead.
What do you dislike about the product?
It's contract management is not that robust and customisable
What problems is the product solving and how is that benefiting you?
Converting lead to prospective customers help us to have potential buyers of our service and maintaining the lead score helps to identify those prospective customers.
Dreamforce 2023 Salesforce Sales Cloud
What do you like best about the product?
Flexible customizations to help teams tailor the software to their business needs
Deep integration capabilities and a vast third-party application marketplace to enhance functionality
Deep integration capabilities and a vast third-party application marketplace to enhance functionality
What do you dislike about the product?
Some users dislike Salesforce Sales Cloud because of its high cost. The subscription is per user, and you need to purchase at least five licenses. As your usage increases, you may need to upgrade to more expensive versions.
What problems is the product solving and how is that benefiting you?
Implementing macros automates manual tasks, freeing up sales teams to concentrate on customer interactions. The inclusion of dashboards and reporting tools delivers valuable insights into sales and marketing endeavors. Collaboration solutions facilitate information sharing and project collaboration, fostering teamwork. Furthermore, these tools aid in attracting and retaining top talent, reducing training costs, and ultimately improving customer satisfaction. Swift issue resolution and increased sales are additional benefits derived from their utilization.
Fly with Salescloud
What do you like best about the product?
Access to opportunities and case management along with campaigns.
What do you dislike about the product?
We have to purchase Einstein separately which is a bummer.
What problems is the product solving and how is that benefiting you?
Efficiency and performance across the department
Sales Cloud with Data Cloud all the way
What do you like best about the product?
The way its improving now, I love the Data Cloud and Einstein co-pilot.
Smooth lead management is amazing as well
Smooth lead management is amazing as well
What do you dislike about the product?
Automated lead conversion has yet to happen
What problems is the product solving and how is that benefiting you?
Opportunity management and sales reports
Sales Cloud Learning Leader
What do you like best about the product?
Sales Cloud enables my new employees to quickly ramp and reach productivity and revenue generating targets. In app guidance, guidance center, and integrations super charge our onboarding experience.
What do you dislike about the product?
I would like to be able to better target learning in the flow of work based on unique users activities.
What problems is the product solving and how is that benefiting you?
The ability to monitor, guide, and track sales activities.
Sales cloud
What do you like best about the product?
It is flexible with the customization we can make around to satisfy the business needs.
What do you dislike about the product?
I have none to mention. Sales cloud is fantastic.
What problems is the product solving and how is that benefiting you?
Salesforce is helping us with the automation of routine tasks by building a 360-degree customer profile. It is also helping us gain in-depth knowledge about your customers and increase sales while reducing overload on the sales representatives
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