Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Modern Sales Tool
What do you like best about the product?
Salesforce Sales Cloud has made significant improvements over the last 10 years with predictive tools and much better reporting.
The AppExchange and outisde 3rd party integrations also make it a clear advantage over other products.
The AppExchange and outisde 3rd party integrations also make it a clear advantage over other products.
What do you dislike about the product?
The classic to lightning switch has been challenging to get used to. Some of the legacy visual force pages need to be revised to work in lightning. It would be nice to have easier transition to lightning tools.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps organize a very complex buying process, we are able to identify and manage multiple accounts across one single project opportunity. This helps increase our win rates.
A system that improves productivity
What do you like best about the product?
It solves all my business needs. Always expanding and growing. Great support system. It allows me to see my customers and tasks in one page. I don't have to have many logins to keep track of people.
What do you dislike about the product?
Some parts are hard to learn. For example, learning forecasts is hard due to a lot of pieces inside of them.
What problems is the product solving and how is that benefiting you?
Keeping track of sales deals in real time.
Sales cloud is awesome!
What do you like best about the product?
It helps us manage our client relationships and deal pipeline. Sales cloud is a great product that comes with a variety of Sales features out of the box, as well as a multitude of ways to customize it according to your business needs.
What do you dislike about the product?
Our Sales cloud implementation has grown over the years and its no longer as flexible as we need to be because of the size and complexity of our instance. Need a way to reign in our tech debt in order to keep up with releases.
What problems is the product solving and how is that benefiting you?
It solves our immediate needs for client relationship and pipeline management. Sales cloud also provides a way to capture and use data to produce actionable insights to our sellers.
Manager, Reporting and Analytics
What do you like best about the product?
Having access to all your data at your fingers anywhere you go.
What do you dislike about the product?
Honestly, there isn't anything I don't like about Sales Cloud. You can customize it to fit the needs of your organization.
What problems is the product solving and how is that benefiting you?
Allowing us to capture all of our prospects and activities in one place and provide detailed reporting and dashboards to our users.
Sales cloud
What do you like best about the product?
User interface of sales cloud is user friendly. Reports and dashboard easily manageable.
What do you dislike about the product?
Cannot see reports in draft status. If we don't save it goes away and have to start from scratch.
What problems is the product solving and how is that benefiting you?
Viewing sub tabs instead of redirecting to the next page. We can switch back and forth, we can easily see contact contacts or oppree we record..
Sales Cloud is Great!
What do you like best about the product?
Sales cloud allows our reps to store all their activities, opportunities,account information all in one place. It also allows our sales leaders to easily view how their teams are doing
What do you dislike about the product?
The visualizations out of the box are dated, but I'm excited to utilize the new visuals that are coming out.
What problems is the product solving and how is that benefiting you?
It is solving keeping our business processes between departments in one program
Sales Cloud is the most productive tool
What do you like best about the product?
Sales Cloud is useful for various sales activities, forecast, activities, analysis.To input many activities is powerful customer database
What do you dislike about the product?
Nothing. Some sales person don't want to input activities. Taking root is so difficult for sales person. Many Salesforce administrators are trying taking root
What problems is the product solving and how is that benefiting you?
Forecasting
Salesforce sales cloud +AI
What do you like best about the product?
Increase the productivy of the sales agents, the sales managers and CEO has the updates vision of sales, sales people can do their job easier
What do you dislike about the product?
The cost is to high and sometimes qe see the benefits but is hard to pay
What problems is the product solving and how is that benefiting you?
Colaboration with all business units and track the advace of the opportunity
Simplify and Enable
What do you like best about the product?
Simple interface that's easy for our Salesforce to navigate so they can focus on what they do best, sale!
What do you dislike about the product?
Poor data quality. We need to focus on better data governance to fuel Sales Cloud
What problems is the product solving and how is that benefiting you?
Enabling Commercial operations
Transforming MedTech sales with Salescloud
What do you like best about the product?
Having a single place across the organization to plan and execute campaigns to drive sales opportunities is changing how we engage with our customers.
What do you dislike about the product?
For a larger organization in can be difficult to find and retain talent to admin and develop solutions on the platform.
What problems is the product solving and how is that benefiting you?
Removing silos of information and standardizing processes across teams provides organizational visibility and provides data driven insights.
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