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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Program Development

Salesforce makes life simple!

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Easily viewable reports, status, and sales opportunities for full transparency among teams. Most of my day to day is in salesforce, and my life is way more efficient because of it
What do you dislike about the product?
At times, there can be tons and tons of reports to siphon through, I would imagine there is an archive feature but if there isnt- highly recommend adding that!
What problems is the product solving and how is that benefiting you?
The main problem that is being solved from Salesforce Sales Cloud Suite is centralizing information. The benefit it brings is making teams more efficient when everything is in one place


    Omer M.

SF Sales Cloud is a Undisputed Champion

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
The platform is very intuitive, all the tools are well-placed. I was using it in previous organizations and we're also planning to implement it in my current organization. What I like the most is that we can create dashboards according to our requirements - opps, pipelines, meetings, and activities are easy to track, The best part is that it's well-suited for all-sized organizations. Lastly, it's a bit costly platform but the ROI is justified by the price tag.
What do you dislike about the product?
There isn't much to dislike here, one thing that comes to my mind is customization, there are a lot of customizations but the process is hefty and requires technical expertise. I hope SF would make the customization process intuitive in the future, it'll help in minimizing the cost business have to consider before implementing the solution.
What problems is the product solving and how is that benefiting you?
We can keep better track of our opps and accounts assigned to each team member, I can't say enough; how helpful the analytics and email tracking feature are - it helps us in driving revenue growth, improving our business process, and enhancing our decision-making process.


    Riley P.

The Ultimate CRM Solution

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Where do I start... The ability to track opportunities/contacts/leads/accounts, storing historical data on our customer base, flows and automation in the back-end to streamline processes for Sales, Marketing, and Customer Success teams, etc.
What do you dislike about the product?
The lack of any built-in data enrichment could be a downside. It would be nice if Salesforce Sales Cloud offered its own data enrichment tool rather than having to go to the marketplace to find one.
What problems is the product solving and how is that benefiting you?
Tracking deals and forecasting our business, as well as monitoring sales performance, storing historical customer data, identifying and tracking engagement with new leads.


    Hannah B.

An overwhelming amount of functionality

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
The support available through trail blazer as well as the help/support pages
What do you dislike about the product?
Is quite expensive to upgrade or personalise at times
What problems is the product solving and how is that benefiting you?
Replaced an archaic database that had many issues, now we are experiencing far less issues and when issue do arise we have a variety of options in order to get them resolved by developers


    Iram G.

The skys the limit

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
With Salesforce you have a lot of information at your fingertips. The hardest part is learning how to get it but once you have it you'll be amazed.
What do you dislike about the product?
There are so many options that it can be a little overwhelming to know what you want and need versus what you're able to get easily.
What problems is the product solving and how is that benefiting you?
It keeps contact information in one place for anyone to grab


    Mohammed N.

Unleashing the power of Salesforce Sales Cloud : A comprehensive review

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers a numerous benefits including
Comprehensive Sales Management, Enhance Collaboration, Customisation & Scalability, Advance Analytics & Reporting, Mobility & Accessibility, Integration & Ecosystem, Customer Relationship Management and last but not the least, Constant Innovation
What do you dislike about the product?
While Salesforce is robust CRM there are few areas where I have expressed some concern s like
Cost, Complexity, Steep Learning Curve, Customisation Complexity, Limited Customer Support
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me resolve
Lack of Centralised Data, Inefficient Sales Process, Limited Visibility into Sales Pipeline, Manual & Time Consuming Administrative Tasks


    Mansi Solanki .

Its been more than a year using sales force and it is the easiest most sorted platform

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use
not complicated
secured data
use friendly
What do you dislike about the product?
i would really appreciate a more detailed search option
What problems is the product solving and how is that benefiting you?
For managing data and contacts there info and everything is just one click away


    Audrey H.

Easy lead monitoring platform

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud's ability to consolidate client information into a single hub facilitates simpler access and tracking of interactions for sales teams. Sales managers may make evidence-based decisions and fine-tune their operations thanks to the real-time insights about the pipeline and performance provided by the software.
What do you dislike about the product?
Sales Cloud might be prohibitively expensive for new enterprises, which poses a problem. It's also possible that tailoring the platform to an organization's unique requirements and processes would necessitate more time and money.
What problems is the product solving and how is that benefiting you?
User-created dashboards and reports in Sales Cloud facilitate knowledge sharing and the monitoring of critical KPIs. In addition, Sales Cloud may be seamlessly integrated with a broad variety of other apps and tools, including marketing automation programs, social media networks, and e-commerce sites.


    Anthony B.

The Top CRM Workspace Tool

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
The greatest tool accessible in the CRM workspace, simple to log in to and use, with top-tier protections for user data and a focus on integration features. It's a one-stop shop for all of our CRM and sales needs, and it's compatible with other enterprise resource planning software like Netsuite.
What do you dislike about the product?
Problems with performance and slow page loads can occur, especially when working with huge datasets. Non-technical individuals may struggle with the sophistication of reporting and analytics tools.
What problems is the product solving and how is that benefiting you?
This application allows us to keep tabs on every one of our goods and services. The smooth conversion of leads to paying clients and subsequent account monitoring is crucial. Connection, Advocate, and Power Broker. Salesforce is great since it streamlines the process of monitoring and updating this data.


    Rica C.

SALESFORCE SALES CLOUD EXPERIENCE

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful about Salesforce Sales Cloud is that it gives us access to our customers information and data in one software unlike other software that you still have to search individually for a specific information.
What do you dislike about the product?
There is nothing I don't like about Salesforce Sales Cloud so far.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us in accessing all the data information needed for our leads and helps us work more productive and increase our work performance