Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud is a great product!
What do you like best about the product?
The congigurability and flexibility makes it easy to custom tailor to your business needs.
What do you dislike about the product?
The flexibility is also a hindrance, because it can make things complicated to customize for your business needs.
What problems is the product solving and how is that benefiting you?
Ease of managing contacts and clients
Very helpful to Internal and External Wholesaler
What do you like best about the product?
Very helpful to my sales team for managing the accounts and contacts . The campaign feature and lead management feature is key for driving the business . Task and activities are the critical feature used by the business . Salesforce mobile a handy one
What do you dislike about the product?
More white spaces .need more simplified UI configuration . Deployment is a pain . Need good comparison tool between two environments say UAT and Prod. Simplified tool for comparisons the profile properties.
What problems is the product solving and how is that benefiting you?
Most of the problem needs custom solution to be built . Activity management and Task Management functionalities being well addressed . Account and contact management is also very ease .
Sales cloud has been game changing for most companies I’ve worked at.
What do you like best about the product?
I love the standard object and all the out of the box features such as account and contact management. The reports are amazing as well. I enjoy having a set process for converting a lead.
What do you dislike about the product?
Sales cloud is a bit expensive and we struggle to keep data in our at bay. I also would like it if there were more updates happening based on the things that are requested on the salesforce ideas page.
What problems is the product solving and how is that benefiting you?
We are able to easily track our accounts and contacts. We are able to run campaigns and get great level of information at ease
The CRM platform Salesforce is excellent
What do you like best about the product?
Salesforce's easy-to-use interfaces encourage our learning and make it more flexible than its competitors, who demand substantial experience and training. Salesforce facilitates teamwork and communication throughout our organization. Assembling the integrations is a breeze. Our sales staff has found it to be both effective and easy to utilize.
What do you dislike about the product?
Although the benefits far outweigh the drawbacks, the licensing price and price per user could be a point of contention and decision making. The user interface is clumsy. I do wish there were more ways to personalize them. Certifications are too costly, in my opinion. The length of the announcements is likewise excessive.
What problems is the product solving and how is that benefiting you?
By generating easy dashboards and reporting for our sales staff to assess their attainment and goal percentages, this technology helped us streamline our business process. It's enabling our sales people to do their jobs better, which in turn benefits our clients. Better metrics reporting and deeper insights into team performance are two benefits we've noticed. Salesforce has been wonderful.
Good for data keeping
What do you like best about the product?
In my line of work, I use Salesforce for data keeping and managing. We use it as a database for storing names, numbers, addresses and to create reports as necessary. I love the report creating feature
What do you dislike about the product?
It is not super intuitive. It takes quite a lot of playing around with to actually get it. It also has a lot of complex features, most of which I still don't know how to use or what they do and I've been using the software for a while.
What problems is the product solving and how is that benefiting you?
We often create reports and Salesforce helps us do that. But more importantly, Salesforce makes it possible to easily save and share created reports without having to create a whole new report.
I have a year experience in salesforce salescloud so I am very happy to choose this opportunity
What do you like best about the product?
Salescloud , is big cloud in salesforce . And Some object are there Like : Accounts, Contacts, Opportunity, Cases, Leads
What do you dislike about the product?
I don't like to Aura component because there is already a big Technology name is Lightning web component . It is very high complexity language .
What problems is the product solving and how is that benefiting you?
Because it is very huge cloud in salesforce
Easy to use and very handy
What do you like best about the product?
Filtering the leads is easy, tracking the target and attainment, tracking the payments that we got anytime and filtering it to see whatever we got in this month or even anytime.
What do you dislike about the product?
Learning about Salesforce completely is a little bit complicated; poor customer service and fast support are vital because they can cost a huge amount of monry. Not possible for low budget companies.
What problems is the product solving and how is that benefiting you?
Easy to filter out leads. Easy to track the payments , targets and attainments on a monthly basis. Easy to track the previous activities so we can connect to the customers accordingly.
Amazing crm platform
What do you like best about the product?
Salesforce helps our organization work together and collaborate across teams. The integrations are easy to set up. It's very user friendly and our sales team loves it.
What do you dislike about the product?
The UI is not the sleekest. I do wish they had more customization options. I also think that the certifications are too expensive. The announcements are also too long.
What problems is the product solving and how is that benefiting you?
It is helping us better serve our clients by empowering our sales team. We have seen greater reportability and better insights into our teams metrics. Salesforce has been great.
Industry leader
What do you like best about the product?
Salesforce has everything you need to track the sales cycle from first contact to closed sale. It also works well with other tools in marketing, finance, etc.
What do you dislike about the product?
Reporting is a little clunky but gets the job done
What problems is the product solving and how is that benefiting you?
We use Salesforce Sales Cloud to track all our sales opportunities, track existing contracts, forecasting, and renewals tracking.
Makes life so much easier!
What do you like best about the product?
It is easy to communicate across teams internally with the tools in the suite. We have thousands of customers and accounts and this is the way we understand the account versus pieces of it.
What do you dislike about the product?
It is easy to create new accounts which can be unnecessary, but that is really more of an internal issue for us.
What problems is the product solving and how is that benefiting you?
I can see a customer's profile and which products they subscribe to. I can also see past orders and their contacts and do all of this quickly.
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