Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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The best CRM sales application
What do you like best about the product?
Salesforce Sales Cloud is very easy to customize and adapt to your business needs. The sales pipeline is clear, going from Opportunity to Quote and Order. Also, the ability to use reports will allow your sales workforce to perform at their best.
What do you dislike about the product?
Salesforce Sales Cloud should be used in combination with other Salesforce modules for an E2E experience. As an example to provide cases for customer services it's best to rely also on Service Cloud for exploiting all the functionalities related to milestone and entitlements.
What problems is the product solving and how is that benefiting you?
It allows our workforce to quickly convert leads to accounts and generate opportunities. Also, it allows us to monitor the performance management pipeline through reports and dashboards.
Unlocking Sales Success: A Comprehensive Review of Salesforce Sales Cloud Module
What do you like best about the product?
Salesforce Sales Cloud offers a wide range of tools and features designed to support various aspects of the sales process, including lead management, opportunity tracking, contact management, and more.
What do you dislike about the product?
While Salesforce provides mobile apps for on-the-go access, exists some limitations in terms of functionality and user experience compared to the desktop version.
What problems is the product solving and how is that benefiting you?
Lead and Contact Management
Opportunity Management
Sales Process Automation
Customization
Reporting and Analytics
Collaboration and Communication
Mobile Accessibility
Scalability
Integration
Opportunity Management
Sales Process Automation
Customization
Reporting and Analytics
Collaboration and Communication
Mobile Accessibility
Scalability
Integration
It was a very useful tool to hit client sales goals
What do you like best about the product?
Scalability in terms of data segregations
What do you dislike about the product?
I used Territory functionality, for me it was very helpfull if territory can work with more object/custom object
What problems is the product solving and how is that benefiting you?
With Sales Cloud all Sales Agents was able to use a tool for them sales in one centric system based on Customer 360 view
Improve your business, make your sales process smooth
What do you like best about the product?
The possibility to manager every sales process in just one place with a beautiful User Interface, easily, quickly and with all the relevant data in a single page
What do you dislike about the product?
maybe just too related objects to manage. Will be better to have an overview page with some data and then go into details
What problems is the product solving and how is that benefiting you?
too much data to manage. Thanks to sales cloud it is possible to have a quick view of the status of quotes and opportunity
I work everyday with successful with Salesforce Sales Cloud
What do you like best about the product?
I work on a CRM for a client, and the move to Salesforce has simplified many processes
What do you dislike about the product?
In some aspects of my work I found it too rigid
What problems is the product solving and how is that benefiting you?
A dashboard more user friendly
Salesforce is Home
What do you like best about the product?
Ease of use and graphical interface are the elements I appreciate most
What do you dislike about the product?
I would introduce something that can better explain what some elements represent (example: Lead)
What problems is the product solving and how is that benefiting you?
Tracking the progress of opportunities has helped the Sales Team a lot
Best CRM to use for a business
What do you like best about the product?
The CRM that enables me to implement nearly everything using automation ( features like processes, flows, etc.) without code. We use Web-to-Lead, assignment rules and flows to get more quality leads and improve our lead management overall.
What do you dislike about the product?
Nothing as such! But I feel a few features are very complex to understand like revenue split, enabling /using qoutas for forecasting etc. It will be helpful if there are videos that explains such features using a business case so that I can relate it with my requirements.
What problems is the product solving and how is that benefiting you?
Prior to using Salesforce our lead management process was not efficient but now using all the features that Salesforce provides the lead management is improved a lot. That helped the company to gain the ROI year by year. We are also looking into newly launch AI features, Sales enablement, etc.
A Powerful CRM Solution
What do you like best about the product?
One of the standout features of Sales Cloud is its high degree of customization. Users can tailor the platform to match their specific business processes and workflows, ensuring that it aligns perfectly with their needs.
What do you dislike about the product?
I have nothing to dislike about Salesforce sales cloud
What problems is the product solving and how is that benefiting you?
It helps meto automate repetitive tasks and workflows, reducing manual effort and minimizing errors. This frees up sales teams to focus on more strategic activities.
look to the future
What do you like best about the product?
the opportunities paths is very clear and usefull. You can track all the potential profit and tracking the personal goal of the sales rapresentative. Win probability used in the right way could semplify a lot the business journey
What do you dislike about the product?
The standard dashboard are not really well managed. You can do very few things and something you are not able to give to the customer something understandable and with value
What problems is the product solving and how is that benefiting you?
it was able to bring countries around the world to agree on the sales process. Simple and intuitive. One year after our implementationc companies has increase 35% of their revenue
One Tool to rule ALL business
What do you like best about the product?
the salesforce cloud is not only a CRM, it is a flexible platform, capable of improve marketing, sales, and employee performance, by the usage o AI and related data of a record.
What do you dislike about the product?
As an user I believe salesforce could improve the mobile interface and as developer should improve debug capabilities.
What problems is the product solving and how is that benefiting you?
With salesforce I can easily track my cases and talk with clients
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