Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Highly Customizable, Easy-to-Implement Salesforce Sales Cloud with Responsive Support
What do you like best about the product?
Salesforce sales cloud comes with full utility and its highly customizable . its by default comes with sufficent customization needed for company to run their sales cycle . its easy to implement and if we face any issue in salesforce we can easily create a case and their customer support team help you ASAP
as a salesforce Developer I use salesforce daily basis and it is also very customizable to integrate with external tools and products
as a salesforce Developer I use salesforce daily basis and it is also very customizable to integrate with external tools and products
What do you dislike about the product?
there are a chache issue from salesoforce side and also for high customization we need salesforce experinced developer to put his efforts . its not a beginner game
What problems is the product solving and how is that benefiting you?
SAlesforce sales clopud help us managing our sales cycle , hot list our prospects and making better relationship with customers
Streamlined Account Management and Reporting Made Easy
What do you like best about the product?
Helps in account management , account logging help build reports
What do you dislike about the product?
Sometimes the integration with dialpad can be hard and integration with other apps might get a little hard
What problems is the product solving and how is that benefiting you?
helps with account logging, easy of control, better reports, automated report, very dynamic
Easy Reporting, Simple Filters, and Effortless Exports
What do you like best about the product?
Easy to create and navigate reports. Filters are easy to find and use, while exporting reports is simple.
What do you dislike about the product?
While highly customizable, a customer page can. become a bit crowded with TOO MUCH information
What problems is the product solving and how is that benefiting you?
Detailed, thorough, complete history of all interactions with my customers. Easy to track opportunities through sales cycle and where my attention needs to be each day.
Centralized Sales Process with Powerful Automation and Reporting
What do you like best about the product?
What I like most about Salesforce Sales Cloud is how it centralizes the entire sales process in one place. It offers clear visibility into leads and opportunities, strong automation that cuts down on manual work, and customizable reports and dashboards that help sales teams make faster, data-driven decisions while improving overall productivity.
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud is that it can feel complex and overwhelming, especially for new users. The initial setup and customization can take a lot of time and often require a fair amount of expertise. On top of that, the licensing costs can be high for small businesses. With so many features available, the interface can also end up feeling cluttered and less intuitive than I’d like.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses the issue of scattered customer and sales data by consolidating everything into one centralized system. It lets me track leads, opportunities, and customer interactions in real time. This gives me clearer visibility into the pipeline, cuts down on manual work through automation, and supports faster, data-driven decisions. Overall, it saves time, boosts productivity, and makes the entire sales process more organized and efficient to manage.
End-to-End Lead and Opportunity Management with Powerful Workflow Automation
What do you like best about the product?
It provides an end-to-end platform for lead, contact, and opportunity management and workflow automation.
What do you dislike about the product?
Its UI is less user-friendly and feels heavy in terms of processing.
What problems is the product solving and how is that benefiting you?
It eliminated manual data keeping related to lead and sales cycle while offering workflow automation and alerts to get notified across your lead-to-cash journey.
Streamlines Sales Management, But Be Prepared for Complexity
What do you like best about the product?
I use Salesforce Sales Cloud for managing the entire sales process from lead to finish. It helps me manage sales, customers, and everything in a single place, which solves the problem I had with managing everything separately. I like how it solves the problem of missing follow-ups and keeping track of everything. With the help of this system, I'm able to get things done automatically. The system automatically reminds me of missed opportunities and follow-ups. It reminds me of when to take follow-ups, tasks, meetings, and pending deals, making sure nothing goes missing.
What do you dislike about the product?
The complexity of Salesforce Sales Cloud was a bit much for me, with so many features that felt overwhelming at first. The cost is on the higher side as well. The interface occasionally feels heavy and sometimes slows down when I'm trying to get tasks done. The initial setup was tough and difficult, requiring support and training.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage the entire sales process in one place, solving major issues with separate management. It prevents missed follow-ups and keeps track of tasks, meetings, and deals automatically, ensuring nothing is overlooked.
Powerful CRM That Keeps Our Sales Process Organized
What do you like best about the product?
I like that Salesforce Sales Cloud keeps all our leads, deals, and reports in one place and makes managing the sales process much more organized and easy.
What do you dislike about the product?
Sometimes it feels a bit complex and overwhelming for new users, and the pricing can be high for smaller teams.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us organize and track our entire sales pipeline in one system, which improves visibility, reduces manual work, and helps us close deals faster.
User-Friendly CRM with Great API Integrations
What do you like best about the product?
it's user friendly interface as it works as most of the CRMs systems out there, the api integrations is also great
What do you dislike about the product?
the order of ther items you got, I believe they got to improve that
What problems is the product solving and how is that benefiting you?
lead hygiene and opps control
Sfdc Sales Cloud
What do you like best about the product?
Methods to convert lead into opportunities
What do you dislike about the product?
Overall it is good, but some automations are still needed
What problems is the product solving and how is that benefiting you?
It is helping me in generation faster customer’s on the system
Efficient Sales Tool with Initial Setup Hiccups
What do you like best about the product?
I appreciate how Salesforce Sales Cloud helps clients efficiently get, grow, and forecast revenue. I really like the efficient sales process it has built, which helps us get the right code in a single go without any redos.
What do you dislike about the product?
There were a bunch of hiccups in the beginning, but we eventually found the way ahead and configured it.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to efficiently help clients get and grow revenue, and forecast it. The efficient sales process helps us get the right code in a single go without any redos.
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