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Salesforce is a great option if you need flexibility.
What do you like best about the product?
The ability to establish fields and functionality around my needs.
What do you dislike about the product?
The annual fee increased and I have a little difficulty with oversight due to not having a strong tech background.
What problems is the product solving and how is that benefiting you?
The platform allows me to maintain a solid and secure system in handling day to day activities regarding my business needs for my clients.
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Salesforce Sales Cloud Review
What do you like best about the product?
1. Captures all data very accurately
2. Syncs well with other IT systems
3. Good view of all sales leads
4. Comprehensive tool with all details.
2. Syncs well with other IT systems
3. Good view of all sales leads
4. Comprehensive tool with all details.
What do you dislike about the product?
Nothing as such. Will update if required.
What problems is the product solving and how is that benefiting you?
Salesforce cloud is solving our New Opportunity and Leads management.
We are able to get a good view of all leads from a particular customer.
We are able to get a good view of all leads from a particular customer.
Salesforce is helpful for keeping track of leads
What do you like best about the product?
I like the ability to search lists & contacts, it makes it easy to find do I need to send outreach to and how is it tied to former opportunities, deals, and lead sources
What do you dislike about the product?
I wish Salesforce had better outreach like Hubspot or Salesloft, it makes it easy having everything in one place
What problems is the product solving and how is that benefiting you?
The sales outreach, I wish it was as easy as Hubspot is in this capacity
Service Console - Salesforce
What do you like best about the product?
The table of contents of specific article is easy to read and understand.
What do you dislike about the product?
Whenever that you search for a specific article you will need to enter the complete title to get the correct one
What problems is the product solving and how is that benefiting you?
You can contact the customer easily if needed. Salesforce articles are easily updated if needed
Salesforce Sales Cloud
What do you like best about the product?
I likeThat It was easily accessible. I found it very easy to navigate to use with little experience
What do you dislike about the product?
I didn't see any Is downsides using It yet
What problems is the product solving and how is that benefiting you?
After a severe accident, I have a hard time regaining information so I need to keep relearning everything.
Salesforce Sales Cloud
What do you like best about the product?
it is one of the best all in one CRM platform in the market competing with Dynamics 365 and SAP B1 Hana. Implementation and easily sizable.
What do you dislike about the product?
Probably one of the disadvantage of salesforce cloud could be the price factor, it is bit high in terms of it competitor. Also, it is bit complicated to integrate within an existing system
What problems is the product solving and how is that benefiting you?
all one in platform gives access to the leads and opportunites including the benefit of analytics built within it
One place for all the data
What do you like best about the product?
It is very useful to have eveything inside it
What do you dislike about the product?
The level of personalization is high but complicated
What problems is the product solving and how is that benefiting you?
The problem of having different systems for the marketing information
SalesForce, a force to be reckoned with
What do you like best about the product?
Salesforce is organized, user friendly, robust, multifaceted CRM that allows for multiple business unit applications to function within the CRM. The Objects are well defined and versitile, allowing for expansion and customization for unique business goals. Developers can create apex code to run in the CRM expanding further capabilities for the benefit of the company. SFDC is one terrifice tool.
What do you dislike about the product?
SFDC can become complex and a bit unweildy, needs maintenance and upkeep to maintain data integrity
What problems is the product solving and how is that benefiting you?
We do all our GTM analytics on SFDC as well as a fair amount of reporting within our production environment. We track Leads, Contacts, Invoices, POs, Licensing, PHI, Assets and many other items within the CRM
There's a reason Salesforce is the undisputed leader in Cloud CRM
What do you like best about the product?
Ease of implementation and overall flexibility.
What do you dislike about the product?
Onboarding and training continues to be a challenge. I don't know what Saleforce could do differently, but I see this over and over. The platform is relatively easy to implement and super feature-rich, but user onboarding is always challenging, and some of the tools Salesforce offers to facilitate user onboarding are premium add-ons.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of managing customer data and communications. With Salesforce Sales Cloud, all of our customer master data is in one place and all emails and phone calls are logged in Salesforce automatically. The new Einstein Activity Capture feature makes capturing and logging emails and phone calls hands-free and automatic.
Sales Force Review
What do you like best about the product?
it is very easy to customize and make changes to as your company grows and changes
What do you dislike about the product?
it was a little hard to navigate at first
What problems is the product solving and how is that benefiting you?
our previos soft ware could not keep up with the amount of sales we have and could not keep up with the inovations we are implementing
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