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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sha T.

My thoughts on Salesforce

  • January 19, 2025
  • Review verified by G2

What do you like best about the product?
I would say it is best software or service available out there. Giving their tons of features of every aspect of features in it.

Sales cloud is there , Marketing cloud is there and many more with the integration of Ai which makes it unbeatable.
What do you dislike about the product?
I think it might me cost for new user and you have to learn how to customize it because it can be difficult when it starts.

Also some addons are paid so you have to be mindful.
What problems is the product solving and how is that benefiting you?
Having multiple tools at one place helps your organization to multiple things at once.

Automation helps speed up the process.

Best Salesforce forecasting with multiple amount of data.


    Consumer Services

Salesforce

  • January 17, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce helps me interact with customer all over the world.
What do you dislike about the product?
I don't have anything that I dislike about Salesforce
What problems is the product solving and how is that benefiting you?
We used salesforce to talk to different customer and resolves their issues via email and call.


    Akshay S.

Salesforce : CRM Functionalities Streamlined & Simplified

  • January 17, 2025
  • Review provided by G2

What do you like best about the product?
It brings about all the customer's data onto a single platform to track their entire journey onto 1 interface right when he came into our system be it through various different channels and modes i.e. either inbound or outbound through marketing or direct sales and up until it is eithwer closed win or closed lost. It can be integrated with almost all the ERPs. I use it daily for all my customer interactions and it can be created and reports can be created in any shape or form and it is very easy to use once you get accustomed. Implementation is easy.
What do you dislike about the product?
The less ease of customisability acts as a challenge or downside and they don't integrate directly with people and only customer support you have is through the Salesforce Partners.
What problems is the product solving and how is that benefiting you?
I had to manage all the leads in an exce sheet with limited visibility on the followups & connect in 1 lead in multiple accounts and multiple leads in 1 accounts which is being solved by Salesforce, through timely reminders, altogether visibility of each & every activity in salesforce itself which makes it easy for all the departments to manage & track the performance & progress for the whole company to see


    Ankit H.

Most customisable option there is for sales pipeline!

  • January 16, 2025
  • Review verified by G2

What do you like best about the product?
Salesforce, by far is the best software to customize our leads pipeline
What do you dislike about the product?
Salesforce is very expensive comparing to the alternatives
What problems is the product solving and how is that benefiting you?
Salesforce helps us organising our leads and automate a major chunk of the sales pipeline


    Amanda B.

Salesforce Sales Cloud for Sales

  • January 16, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud helps to organize business contacts, vendors and data to manage day to day sales business.
What do you dislike about the product?
Salesforce Sales Cloud lags some when updating data. Implementing can take a while.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is our CRM and holds our Sales contacts, data and assignments.


    J Prasanna k.

My work with Salesforce

  • January 16, 2025
  • Review verified by G2

What do you like best about the product?
The customisability, the automated tasks with email reminders, collaboration with the cross functional team, ease of use helps me in my RFP process and bid submissions. This helped our team to track the progress of the RFPs and timely submissions of the bids.
What do you dislike about the product?
Initially learning it is very complex, but once you learn it, it will make your life easy.
What problems is the product solving and how is that benefiting you?
Previously, I had to follow up with the CFT team for costing or to gather their inputs.
Now, the entire process is automated, and the CFT team completes their costing directly in Salesforce without needing any reminders or emails. tracking of each RFP is very easy and our TAT % improved a lot.


    João Vítor A.

Integração entre áreas no processo de vendas

  • January 15, 2025
  • Review verified by G2

What do you like best about the product?
Possibilidade integrar outras áreas da empresa em meu processo de vendas, além de ter uma liberdade maior para gerar relatórios da minha operação.
What do you dislike about the product?
Não é tão intuitivo a utilização. Para criar relatórios tive que ivnestir bastante tempo para aprender a utilizar a ferramaneta.
What problems is the product solving and how is that benefiting you?
Principalmente a visibilidade dos números da minha operação, além de em uma única tela acompanhar todo o histórico de interações do meu cliente com outras áreas da minha empresa


    Aman M.

Collaborative tool for all sales activities

  • January 14, 2025
  • Review provided by G2

What do you like best about the product?
Best solution for managing all leads and keeping end to end check for all sales activity
What do you dislike about the product?
New updates are good but sometimes due to user laptop capabilities it can differ but always it's good with updates
What problems is the product solving and how is that benefiting you?
Good call and email tracking along lead scoring and analytics


    Oil & Energy

SF sales cloud review

  • January 14, 2025
  • Review verified by G2

What do you like best about the product?
easy to use, helps BDMs, ability to report, keep track of data
What do you dislike about the product?
sometimes slow, can be tricky to use when implemented badly
What problems is the product solving and how is that benefiting you?
keep record of leads, sales, opportunities - useful as it is the main operational sales system


    Tony G.

Does it get any better than Salesforce?

  • January 13, 2025
  • Review provided by G2

What do you like best about the product?
You get a 360 degree view of your prospects and sales.
What do you dislike about the product?
There is a learning curve for new members.
What problems is the product solving and how is that benefiting you?
We can integrate all our tools with Salesforce. It's our central source of truth to understand our customers.