Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Tool for your Sales Organization!
What do you like best about the product?
I love how it gives me a holistic view of all of our clients while also providing the ability to dive in deeper and see the history of each account, contact, etc.
What do you dislike about the product?
There's nothing that I would really say I dislike about Sales cloud. I think I can definitely take more advantage of all the available features, especially after attending the various sessions at the world tour.
What problems is the product solving and how is that benefiting you?
Who are my customers?
What industries are they in?
What opportunities are in my pipeline?
What opportunities can I uncover?
What conversations have I had with clients?
What industries are they in?
What opportunities are in my pipeline?
What opportunities can I uncover?
What conversations have I had with clients?
The most powerful CRM on the market
What do you like best about the product?
Sales Cloud is the industry leader in CRMs, there is an extensive community of users, experts, certifications, developers. There are so many resources that make learning easier, and getting help smoother.
What do you dislike about the product?
Products can be confusing because of name changes and there are a lot of additional add-ons so keeping track can be difficult. Thankfully there are tons of resources available for learning.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our clients run their business. Manage customers, record sales activity and use MCAE to keep in touch with customers in a personalized and strategic manner.
Sales made easier
What do you like best about the product?
Sales Cloud helps keep control of my internal sales process and stay on the same page across my entire team. We rely on Sales Cloud to make business happen
What do you dislike about the product?
Can be slightly buggy and cumbersome to use at times
What problems is the product solving and how is that benefiting you?
It's allowing our business to track our customers and accounts seamlessly across our organization.
Salesforce - Sales Cloud
What do you like best about the product?
I love using Sales Cloud. It is user friendly, helps automate processes, and helps me track my progress and create a clean pipeline. Real time tracking helps build deeper connections and take deals to the next phase.
What do you dislike about the product?
Like with anything else, licenses are expensive therefore budget considerations are required. However, the ROI speaks for itself. Sales cloud is key driver to sales team success!
What problems is the product solving and how is that benefiting you?
Tracking sales territory, sales rep activities, on target revenue and much more! Can't wait for the Tableau Einstein GPT function to go GA and streamline processes.
Love Salesforce sales cloud
What do you like best about the product?
I love the ability to customize for the needs of the sales user. Reporting is easy and after using other CRMs I would not want to work for a company that doesn't use it.
What do you dislike about the product?
I can't think of something that I dislike. The company should invest more in salesforce and the custom options to extend the platform.
What problems is the product solving and how is that benefiting you?
We can work our flows in the platform quickly and easily. Keeping up with deals in motion is very easy and convenient.
Sales force cloud review
What do you like best about the product?
Everything is easy to use out of the box and has a lot of different features.
What do you dislike about the product?
It can be a little difficult implementing more complicated processes into the system without Salesforce experts.
What problems is the product solving and how is that benefiting you?
All of our data is accessible on one point.
Intuitive and streamlines with the rest of the business processes
What do you like best about the product?
The capability of automation and streamlining processes. You can customize the experience with point and click tools while all areas of the business can enjoy the data captured.
What do you dislike about the product?
Nothing really. Maybe the price. Or maybe that it is segregated from service and marketing. If you have all of your employees working in sales force why does it have to be segregated.
What problems is the product solving and how is that benefiting you?
Moving a deal to closed. Winning the customer and continuing that relationship with success and support.
Developer
What do you like best about the product?
Streamlined the sales processs. Made lousy day to day work standard.
What do you dislike about the product?
Not much so far. It needs a bit learning effort
What problems is the product solving and how is that benefiting you?
Streamline sales processes
Love using Salesforce!
What do you like best about the product?
The pipeline management. Makes my job more efficient. Helps our predicability of our deals to come in as a win!
What do you dislike about the product?
There is nothing I dislike in sales cloud
What problems is the product solving and how is that benefiting you?
Enabling users in a more efficient way to manage deals to a win
Sales cloud helps manage my org data
What do you like best about the product?
Multi channel access. Easy to customize
What do you dislike about the product?
Email file size limits too small. Email integration with outlook.
What problems is the product solving and how is that benefiting you?
Pre sales, post sales and operations. All in one application. Customer 350.
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