Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Director of technology & strategy
What do you like best about the product?
The ability to automate workflows based on flow changes, makes our marketing efforts much easier. The best thing about sales cloud is the way we can create automations around workflow changes.
What do you dislike about the product?
Salesforce sales cloud is way too focused on B2B customer relationship management. We are a BDC company that needs to capture data points more around a person's attributes rather than a companies.
What problems is the product solving and how is that benefiting you?
We use Salesforce sales cloud to track our marketing efforts based on how successful our email content strategy is. The analytics that Salesforce sales cloud provides enables us to make real time. Email marketing strategy changes.
True system support for Sales success!
What do you like best about the product?
SF Sales Cloud provides easy, impactful system support and processes that drive Sales team success. Users can manage pipelines more easily, in on location finally.
What do you dislike about the product?
Sometimes org have a tendency to customize to no end...causing longterm support and maintenance. I recommend start out.ofnthe box and see how it goes. OOT is a great start always, customize later!
What problems is the product solving and how is that benefiting you?
CRM for fundraisers and one source of truth.
Revolutionary Sales Cloud Experience
What do you like best about the product?
It provides easy impactful insights into the sales space.
What do you dislike about the product?
Siloed system when it comes to proprietary data storage
What problems is the product solving and how is that benefiting you?
It is driving insightful data impact decissions
Sales cloud is a game changer for Sales Teams
What do you like best about the product?
The user experience and having a customer 360
What do you dislike about the product?
I wish the quoting in sales cloud can be more robust
What problems is the product solving and how is that benefiting you?
It is solving the pain of having to manage information in multiple different places - great to log everything in one place and have a customer 360 view. No more silos
SalesCloud enhance your sales process
What do you like best about the product?
It really facilitates everything in the sales process from managing leads to closing opportunities
What do you dislike about the product?
Perhaps the designs you can apply to your different pages, options are limited in salesforce.
What problems is the product solving and how is that benefiting you?
It covers the entire sales process enhancing the effiency, facilitating the tracking and letting to the company to follow a standard process
Sales Cloud Review 2024
What do you like best about the product?
Sales Engagement features including the use of Cadences to standardize the Sales path that reps follow during the selling process.
What do you dislike about the product?
The inability to trigger flows from removal from a Cadence and the inability to access the Cadence objects in set-up.
What problems is the product solving and how is that benefiting you?
We have been able to stop using outside platforms to manage Leads and transition our Sales Reps to using Sales Cadences. This gives better visibility to the data and allows our users to work in Salesforce and use this as source of truth.
D25 Toastmasters uses NPSP
What do you like best about the product?
We like that our PR team has a single source of truth for existing and prospective corporate clubs.
What do you dislike about the product?
We need more training to leverage the capabilities.
What problems is the product solving and how is that benefiting you?
It provides a single source of truth of existing customers and prospects.
AMAZING TOOL
What do you like best about the product?
It helps our salespeople to have a one stop shop that helps us being more productive and effective.
What do you dislike about the product?
I don't like nothing. It is an amazing tool.
What problems is the product solving and how is that benefiting you?
It is helping my company have the tracking on the performance of our prospects.
power but easy
What do you like best about the product?
You can take the benefits of OOTB features and the flexibility of a power configuration engine
What do you dislike about the product?
font end configuration must be improved in ordet to let customers be more free to personalize look & feel
What problems is the product solving and how is that benefiting you?
Lead convertion by and end-to-end lead to order to cash process monitoring
Sales cloud is the best salesforce product that changes the sales teams processes completely
What do you like best about the product?
Object structure, lead to opportunity management capabilities. Also reporting capabilities
What do you dislike about the product?
Too generalized sometimes and needs customization. Could auto create custom features for specific industries. Also global deals is an issue in bundling.
What problems is the product solving and how is that benefiting you?
Sales cloud is a one stop shop and with revenue cloud added lead to contract is a breeze
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