Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Sales Cloud - It really works!!
What do you like best about the product?
Its almost plug-play for any product company. It can be a 8-16 hours of basic configuration and that's it. It becomes productive tool for business immediately
What do you dislike about the product?
This requires little bit customization for non - product companies or the pure platform built businesses.
What problems is the product solving and how is that benefiting you?
Helped with Lead managment and opportunity management. Sales Commissions splits and account management
good
What do you like best about the product?
You can customize it freely
You can attach various functions
You can attach various functions
What do you dislike about the product?
Lack of scalability ui
Lack of Korean language support
Lack of Korean language support
What problems is the product solving and how is that benefiting you?
Gather data into the cloud, provide customer-consistent information, and help discover insights
Awesome CRM for sales professionals
What do you like best about the product?
Excellent information display capabilities to the relationship managers, guiding from lead to opportunity to deal closing. With einstein insight the relationship manager can get better insight about the prospect to close an opportunity
What do you dislike about the product?
Nothing specific.... lead scoring can be improved.
What problems is the product solving and how is that benefiting you?
From lead generation to close a deal became quicker. Also salespeople/ relationship managers can participate into 'well informed' discussions with both existing and potential customers.
Sales cloud review
What do you like best about the product?
It's great having all the sales team in one place so they can better see what is happening between them and don't approach the same leads. Also gives the broader organization insight into the pipeline and what is to come so they can prepare easily.
What do you dislike about the product?
I don't think it is the most user friendly or intuitive. I spend a lot of time teaching teams how to use and how to use consistently. They often say "I did this last time and it worked but now I can't find it".
What problems is the product solving and how is that benefiting you?
Salesforce becomes the source of truth for all of the different teams involved in the sales process. If something does not exist within Salesforce, there is no visibility into it and cross functional teams are less productive.
Salesforce Sales Cloud Review
What do you like best about the product?
All info needed on Ana count and deals under one roof.
What do you dislike about the product?
Sometimes it takes too many clicks to get to needed data.
What problems is the product solving and how is that benefiting you?
Ability to communicate about opportunities and issues to the appropriate team members.
Salesforce is a timesaver
What do you like best about the product?
Salesforce has helped our salespeople save time in lead to order fulfillment. It is easy for them to use.
What do you dislike about the product?
There seems to be some limitations with reporting on email activity.
What problems is the product solving and how is that benefiting you?
Users are able to enter their leads and convert to accounts and opportunities.
Use Sales Cloud for pipeline management
What do you like best about the product?
Sales Cloud is the best tool to identify and track potential sales in your business. An admin can configure your individual sales process into the CRM and then your users can input their customer interactions for every Lead that can be converted into an Opportunity, all the way from initial prospect to closed, won. Sales Managers can use the in-built functionality to forecast sales and reporting to monitor pipeline, ensuring Opportunities do not go stale.
What do you dislike about the product?
Lead conversion into an Account, Contact and Opportunity needs a Flow workflow to manage a customer's individual process through the stages. Customers should be mindful on what data they ask their teams to capture along each stage of the sales process, so not to overwhelm their customer.
What problems is the product solving and how is that benefiting you?
Capturing opportunities in one place and tracking their progress at each stage. Empowering managers with up to date data on pipeline to provide realistic forecasts.
Salesforce optimizing processes
What do you like best about the product?
Sales cloud has enabled our company to leverage data to drive results in ways that were unavailable before, by leveraging sales cloud we can better quantify our work!
What do you dislike about the product?
Over time I'd like to see it advanced in such a way that we can make solutions more intuitive and efficient with less clicks and navigation. Currently the navigation is time consuming
What problems is the product solving and how is that benefiting you?
The analytics capabilities are huge for us, the ability to easily visualize the millions of records we have in our org in an intuitive way is incredibly valuable
Empow culture of sales
What do you like best about the product?
Customize. When we decide strategy, if we use other CRMs, to create database by making culums etc takes some weeks. But because of using sales cloud it talkes less weeks.
What do you dislike about the product?
It is so hard to learn the architechture of salesforce. However learning salesforce makes my career be happier, there is no problems.
What problems is the product solving and how is that benefiting you?
- icrease revenue
-more productivity
- enpower sales culture
-more productivity
- enpower sales culture
Sales cloud with AI looks promising
What do you like best about the product?
Better productivity
Smooth sales pipeline experience
Revenue forecasting
Smooth sales pipeline experience
Revenue forecasting
What do you dislike about the product?
I would love to see it grow with chat gpt
What problems is the product solving and how is that benefiting you?
Email productivity and assignment of leads it's benefiting our sellers and marketers
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