Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Senior Manager, Business Solutions
What do you like best about the product?
CRM, easy to configure and customised. Sales cloud can be used out of box or customised as needed. We integrated sales cloud w many 3rd party tools.
What do you dislike about the product?
If you have a sf admin who is not skilled he or she can messed up the sf structure and very hard to cleanup and optimise
What problems is the product solving and how is that benefiting you?
Manage our subscription and ad sale processes, without sales cloud we cannot mange our customers and sales.
Sales Cloud as a partner manager
What do you like best about the product?
I leverage Salesforce sales cloud to manage incoming partnership requests, manage current partners, and track partner status. One of the most efficient ways I use sales cloud is at the account level under kanban view.
When a new partner lead comes in, I can create an account for it and easily track the partner life cycle from start to finish. Having to track dozens of partners this makes it very simply for me to manage follow up and action items to keep a partner progressing forward.
When a new partner lead comes in, I can create an account for it and easily track the partner life cycle from start to finish. Having to track dozens of partners this makes it very simply for me to manage follow up and action items to keep a partner progressing forward.
What do you dislike about the product?
I don't have any particular dislike with how I use Salesforce sales cloud, but what would be helpful is tying our slack channel to Salesforce. A lot of my partner relationships are on slack today and being able to have slack and Salesforce connected to track partner agreements, new leads, or opportunities would be really helpful!
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is helping me track a large number of partners in one view and be able to easily track where these partners are at in their life cycle. Before, we were tracking partners on spreadsheets, manually uploading referrals, adding new contacts, and keeping partner agreements in personal devices. Now everything is uploaded into Salesforce and it saves our teams hours of time daily to focus on bigger initiatives.
Very useful tool with an enormous ecosystem of supporting products
What do you like best about the product?
Very useful tool. Integrates well with all business processes. Very large ecosystem of supporting products and solutions. Intuitive and easy to use but also infinitely customisable
What do you dislike about the product?
Design can be a bit messy at times. Requires some work to get the optimal customisation. The ecosystem of products could be streamlined and certain products could be merged
What problems is the product solving and how is that benefiting you?
Single source of truth for all commercial data. Ability to visualise and summarise large data sets. Ability to set data governance and standards. Large user community
Review for sales cloud
What do you like best about the product?
To have the salesfoce data as the source of truth and use this to grow the business and develop segmentation. To probide useful insights to the business. To be able to track sales activity
What do you dislike about the product?
The design can look like an internal sytem which can be sometimes making more sense but for when sales people have to use it would be good to have it more user attractive design
What problems is the product solving and how is that benefiting you?
The sales data management side to higher the visibility to every single step of the sales pipeline and to keep the governance in place for future issues. And reporting.
Salesforce in 4PL
What do you like best about the product?
The vertical integration through all Salesforce products. Continued access to training. Ease of use along with continued development on tight cycles
What do you dislike about the product?
Ease of training non-technical users on new products can be hard sometimes.
What problems is the product solving and how is that benefiting you?
Outdated CRM and lack of integration with our other systems.
CRM for logistics
What do you like best about the product?
Faster easier lead generation product for sales staff.
What do you dislike about the product?
Lots of options and configurations, IT staff care and feeding.
What problems is the product solving and how is that benefiting you?
Customer centric model vs load centric. So we can scale multi-modal
Good for a low code solution
What do you like best about the product?
Sales cloud is very adaptable to a variety of possible business needs. It's also very easy to administer with minimal coding knowledge so that you can customize a sales journey for your particular customer life cycle
What do you dislike about the product?
While non coding solutions are very strong, some of the more advanced features or apps require some amount of technical knowledge in order to implement. Adoption of new features can also be a challenge sometimes
What problems is the product solving and how is that benefiting you?
Consolidated customer information for both leads and opportunities allows a sales or service agent to quickly see whatever information is more relevant to them and minimizing some of the noise that may be less relevant to their role
Best CRM tool to manage sales cycle
What do you like best about the product?
Great platform to use, specially for sales team. Managing sales team is super easy to use and customize per our requirements. I also like the dashboard and reports.
What do you dislike about the product?
There is not much that I don't like about sales cloud in Salesforce . The only thing I would recommend it to have this new feature of Einstein Gpt refund to that level where it's super accurate.
What problems is the product solving and how is that benefiting you?
We primarily use sales cloud for managing sales team. It's very easy to use and super helpful in managing the sales team and showing dashboard and reports. Thanks
Best CRM
What do you like best about the product?
Salesforce Sales Cloud is the easiest way to manage your company's sales pipeline. Visually appealing and easy to use.
What do you dislike about the product?
Native reporting functionality could be better. There are some basic features that are missing like a good way to see year over year.
What problems is the product solving and how is that benefiting you?
Visibility into pipeline, sales users logging activities
Best in class platform
What do you like best about the product?
It is a simple integrated platform that can help the organization sell anything (products and services) faster. One centralized platform that has the capability to do everything for sales steam in an efficient way and also get analytics on everything
What do you dislike about the product?
There is literally nothing as such that I dislike. Only thing I would ask for is to integrate it with more AI tools to make it more efficient.
What problems is the product solving and how is that benefiting you?
It is one integrated platform that helps to achieve all our goals related to sales . From sales pitch to analytics , it has it all and has made our sales organization more efficient.
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